Dr. Bernard Meyerson
Vice President for Strategic Alliances and Chief Technologist
IBM's Systems and Technology Group
Dr. Meyerson joined IBM Research as a Staff member in 1980, leading
the development of silicon: germanium and other high performance
technologies over a period of ten years. He then led a series of
development organizations within IBM focused on communications and
semiconductor technology, creating from that work a number of major
business endeavors encompassing applications spanning the range
from pervasive wireless enablement (802.11x) to high end data
Dell Service Innovation
One focused vision made Dell the world's leading direct computer
systems company. One bold concept – deliver the best possible direct
customer contact – has made Dell one of the most successful
companies in the world.
Customer requirements: response times on the telephone, quality of
products, valuable features, or the ease of experience in using the
What is Innovation?
Innovation is the implementation, development and
commercialization of ideas.
Innovation is the process of taking an original idea and
converting it into measurable business value to an
Innovation process: This can be achieved either by the
commercialization of the idea into a product or service
that can be taken to market or by the institutionalization
of an idea, like a method or process, that enables the
company to achieve higher productivity and quality at
lower total cost.
Types of Innovation
Innovation has occurred when any aspect (e.g.
capability, use) of a product, process or service
provides an improved solution to a need.
Incremental (increased) innovation involves small
improvements and extensions to existing products,
processes and services.
Radical (disruptive) innovation involves major
Closed Innovation is a linear & structured business
Open Innovation is a non linear & open business
Kills fish and coral reefs
16% of world’s electricity - Clean air
100,000 deaths in Hiroshima
Social Networking & Mobility of Ideas