TAEDEL402A Plan, organise and facilitate learning in the workplace
© 2010 Innovation and Business Industry Skills Council ...
At the end of this session you should know how to:
 facilitate a session
 present information and question learners.
© 2...
Communicating clearly
 Presentation skills:
 pace
 posture
 pitch
 practice.
 Questioning:
 open vs. closed questio...
ACTiVe Listening
 Tools needed for active listening
 Ability to concentrate
 Be objective
 Skilful questioning
 Be ca...
Feedback
Feedback models:
 positive, constructive, positive
 actions, impacts, desired outcomes
 current behaviour, sit...
Feedback
 Constructive  Formal / Informal
© 2010 Innovation and Business Industry Skills Council Ltd
Describe the curren...
The next step
You should now:
 conduct evaluations
 identify relevant data for analysis
 apply record-keeping procedure...
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Taedel402 a topic10

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TAE40110 - Certificate IV in Training and Assessment
Unit of compeetncy - TAEDEL402A - Plan, organise and facilitate learning in teh workplace

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Taedel402 a topic10

  1. 1. TAEDEL402A Plan, organise and facilitate learning in the workplace © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook pages 55 to 62
  2. 2. At the end of this session you should know how to:  facilitate a session  present information and question learners. © 2010 Innovation and Business Industry Skills Council Ltd
  3. 3. Communicating clearly  Presentation skills:  pace  posture  pitch  practice.  Questioning:  open vs. closed questions  active listening. © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 56
  4. 4. ACTiVe Listening  Tools needed for active listening  Ability to concentrate  Be objective  Skilful questioning  Be capable of obtaining feedback © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 57
  5. 5. Feedback Feedback models:  positive, constructive, positive  actions, impacts, desired outcomes  current behaviour, situation, impacts, alternatives. © 2010 Innovation and Business Industry Skills Council Ltd IBSA Participant Workbook page 59
  6. 6. Feedback  Constructive  Formal / Informal © 2010 Innovation and Business Industry Skills Council Ltd Describe the current behaviour Identify the situation Describe impact and consequences Identify alternative behaviours and action plan Pre – arranged meetings Surveys and questionnaires Training pan compliance Production and workplace results Unscheduled discussions Indirect reports and comments Non verbal communications IBSA Participant Workbook page 61
  7. 7. The next step You should now:  conduct evaluations  identify relevant data for analysis  apply record-keeping procedures in your practice environment. © 2010 Innovation and Business Industry Skills Council Ltd

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