Taedel301 asession3

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Taedel301 asession3

  1. 1. Session 3:<br />Delivering the training<br />IBSA Participant Workbook pages 26 to 41<br />
  2. 2. At the end of this session, you should know how to:<br />consider delivery of the training<br />consider different delivery techniques<br />resolve conflict.<br />
  3. 3. Coaching<br />What do all four have in common? <br />How might they be different?<br />
  4. 4. B+V+P+C+S+O<br />
  5. 5. DEDICT<br />
  6. 6. A Trainer’s interpersonal skills<br />
  7. 7. Workplace learning<br />
  8. 8. Responding to incorrect answers<br />value all responses<br />seek clarification <br />explain <br />respect the effort.<br />
  9. 9. Group Dynamics<br />
  10. 10. Types of conflict<br />
  11. 11. Resolving conflict<br />
  12. 12. TRAINING TRANSFER <br />Eight key steps to help you transfer knowledge and skill to trainee’s<br />
  13. 13. Training Transfer<br />ProceduresSay how to perform and why<br /><ul><li>Update relevant policies and procedures before training begins
  14. 14. Use actual policy and procedural documents during training</li></ul>Roles & ResponsibilitiesSay what level of performance is required<br /><ul><li>Clarify role responsibilities and update relevant role descriptions
  15. 15. Link learning outcomes to role description</li></ul>Aids on the jobExtend the training room into the workplace<br /><ul><li>Replicate training aids on the job
  16. 16. Encourage employees to use on-the-job-aids</li></ul>CoachingOvercomes individual barriers to skill application<br /><ul><li>Plan for and dedicate on –the-job coaching resources
  17. 17. Train coaches in how to coach effectively</li></li></ul><li>Training Transfer (continued)<br />Targets Measurement proves people are performing<br /><ul><li>Agree and set measurable organisational and individual goals
  18. 18. Link program learning outcomes to organisational and individual goals
  19. 19. Translate goals into required on-the-job behaviours</li></ul>Incentivesgive a personal reason to perform<br /><ul><li>Modify incentives to reward goal achievement and expected behaviours
  20. 20. Provide employee feedback frequently and using a variety of methods</li></ul>Communication inform and involve all stakeholders <br /><ul><li>Communicate information to all appropriate levels of the organisation
  21. 21. Use a variety of communication mediums and styles</li></ul>Engagementmotivates participants to apply skills<br /><ul><li>Brief trainees before training on purpose and application of program
  22. 22. Managers and supervisors introduce training and attend sessions
  23. 23. Review learning after training and identify opportunities for skill application
  24. 24. Follow up regularly on progress of knowledge and skill application with trainee</li></ul> Business Performance Pty Ltd<br />
  25. 25. Approach to Training Transfer <br />Just<br />P.R.A.C.T.I.C.E. <br />

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