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© 2010 Innovation & Business Industry Skills Council Ltd<br />Section 4:Challenges<br />BSBCMM401A– Make a presentation<br...
© 2010 Innovation & Business Industry Skills Council Ltd<br />This presentation will introduce you to:<br /> managing ques...
© 2010 Innovation & Business Industry Skills Council Ltd<br />Question & Answer<br />Prepare by:<br /> brainstorming all p...
© 2010 Innovation & Business Industry Skills Council Ltd<br />Difficult people<br />keep calm<br />redirect questions to t...
© 2010 Innovation & Business Industry Skills Council Ltd<br />Time<br />use a time keeper on the desk or computer<br />reh...
© 2010 Innovation & Business Industry Skills Council Ltd<br />Disasters<br />keep calm<br />ask for assistance<br />always...
© 2010 Innovation & Business Industry Skills Council Ltd<br />Problems role-play<br />power failure<br />microphone starts...
© 2010 Innovation & Business Industry Skills Council Ltd<br />The Next Step<br />How do we evaluate?<br />
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BSBCMM401A section4

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BSBCMM401A section4

  1. 1. © 2010 Innovation & Business Industry Skills Council Ltd<br />Section 4:Challenges<br />BSBCMM401A– Make a presentation<br />IBSA Participant Workbook pages 45 to 53<br />
  2. 2. © 2010 Innovation & Business Industry Skills Council Ltd<br />This presentation will introduce you to:<br /> managing question and answer sessions<br /> dealing with disruptions<br /> coping with contingencies<br /> managing time<br /> handling different situations.<br />Evaluations<br />
  3. 3. © 2010 Innovation & Business Industry Skills Council Ltd<br />Question & Answer<br />Prepare by:<br /> brainstorming all possible questions<br /> practicing answers<br /> ask a Critical Friend for help<br /> create notes.<br />IBSA Participant Workbook page 46<br />
  4. 4. © 2010 Innovation & Business Industry Skills Council Ltd<br />Difficult people<br />keep calm<br />redirect questions to the group<br />deal with the topic not the person.<br />IBSA Participant Workbook page 46<br />
  5. 5. © 2010 Innovation & Business Industry Skills Council Ltd<br />Time<br />use a time keeper on the desk or computer<br />rehearse your timings<br />finish on time even if you need to leave an example out.<br />IBSA Participant Workbook page 49<br />
  6. 6. © 2010 Innovation & Business Industry Skills Council Ltd<br />Disasters<br />keep calm<br />ask for assistance<br />always acknowledge an error.<br />
  7. 7. © 2010 Innovation & Business Industry Skills Council Ltd<br />Problems role-play<br />power failure<br />microphone starts buzzing loudly<br />an audience member is suddenly taken ill (for example, faints)<br />the fire alarm starts <br />presenter knocks over a jug of water<br />half the audience leave<br />there is a car accident outside the window(screaming of tyres and a crash of metal).<br />
  8. 8. © 2010 Innovation & Business Industry Skills Council Ltd<br />The Next Step<br />How do we evaluate?<br />

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