Contents:<br /><ul><li> Research – Crossings Café
 Timing results
 Employee Survey</li></li></ul><li>Campus Café Exploration<br />Initial Research Overview<br />Decio Commons <br /><ul><li...
2 checkouts – one for sandwiches, one for other items
Outside seating
A lot of space
Sandwich bar open until 2:30
Salad bar
Seemingly more faculty than students
Very overcrowded in-between classes and especially between 11-2 when the sandwich bar is open
Line for sandwich bar gets in the way of cash register and other areas of the café
Not much seating
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Innovation and Design Presentation

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A presentation I put together for my group\'s final project of redesigning the &quot;Cafe Commons&quot; restaurant in the Mendoza College of Business facilities. The project was for an Innovation and Design class for the Fall 2009 semester.

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Innovation and Design Presentation

  1. 1. Contents:<br /><ul><li> Research – Crossings Café
  2. 2. Timing results
  3. 3. Employee Survey</li></li></ul><li>Campus Café Exploration<br />Initial Research Overview<br />Decio Commons <br /><ul><li>Geared more towards eating than just studying – all tables
  4. 4. 2 checkouts – one for sandwiches, one for other items
  5. 5. Outside seating
  6. 6. A lot of space
  7. 7. Sandwich bar open until 2:30
  8. 8. Salad bar
  9. 9. Seemingly more faculty than students
  10. 10. Very overcrowded in-between classes and especially between 11-2 when the sandwich bar is open
  11. 11. Line for sandwich bar gets in the way of cash register and other areas of the café
  12. 12. Not much seating
  13. 13. Good set-up for group collaboration with round tables and for doing individual work on the side tables and bar stools
  14. 14. Not much seating
  15. 15. Not enough space for thru-traffic
  16. 16. More traffic during breakfast time
  17. 17. Very popular
  18. 18. Much more spacious
  19. 19. Lots of seating - tables, couches, chairs
  20. 20. Study space/eatery - about half and half
  21. 21. Most crowded on Thursdays between 9 & 10:30 and everyday between 11:45 & 1 – employee observation
  22. 22. 2 big tv's - eating side it's on and study side it's off</li></li></ul><li>Crossings Café Observation<br />ND Law School<br />
  23. 23. “Well the Law School cafe doesn&apos;t get as busy as Café Commons. But I find the food is much better. The sandwich stuff is the same but the law school always has a Panini of the day in addition to another special. The Paninis are always a big seller and are delicious. Café Commons tends to do the Paninis once a week, as the special, on Friday.<br />The law school does seem to have better specials as well. To be fair, the law school café has a much better facility and more room to work with. This is why they can make a Panini and special everyday. Other than that, they are pretty much the same.”<br />~ From Café Commons’<br /> Employee Survey<br />
  24. 24. Initial Research Insights and Conclusions<br />Primary issue with Café Commons is overcrowding<br />Sandwich bar line and payment line block traffic and run into each other<br />Correlation between space (for both seating and purchasing) and popularity<br />
  25. 25. Contents:<br /><ul><li> Observation Plan
  26. 26. Online Portfolio Link
  27. 27. Café Commons Waiting Time Results
  28. 28. Sample Observation Day
  29. 29. User Survey</li></li></ul><li>Café Commons<br />Online Portfolio:<br /><ul><li> Field Notes</li></ul> Summary<br /><ul><li> Sample observation</li></ul> day<br /><ul><li> User observation</li></ul> photos <br /><ul><li> Observation analysis
  30. 30. Resulting design</li></ul> objectives<br />Found at: http://tomtomkylejordannicole.ning.com/ <br />
  31. 31. Waiting Times…<br /><ul><li>Average Waiting Time: 7.29 min. (out of 17 trials)
  32. 32. Longest Waiting Time: 15 min.
  33. 33. Time of Day: Lunch
  34. 34. Shortest Waiting Time: 1 min.
  35. 35. Time of Day: Breakfast</li></li></ul><li>User Survey:<br />Words to Describe Café Commons<br />
  36. 36. Contents:<br /><ul><li> Mind Map Sample
  37. 37. Brainstorming Sketches
  38. 38. Final Idea Sketches</li></li></ul><li>Mind Mapping<br />
  39. 39. Contents:<br /><ul><li> http://tomtomkylejordannicole.ning.com/
  40. 40. photo albums  Refining</li>

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