Three years, 20,000 DevOps professionals, and some science... What did we find? Well, the headline is that IT *does* matter if you do it right. With a mix of technology, processes, and a great culture, IT contributes to organizations' profitability, productivity, and market share. We also found that using continuous delivery and lean management practices not only makes IT better -- giving you throughput and stability without tradeoffs -- but it also makes your work feel better -- making your organizational culture better and decreasing burnout. Jez and Nicole will share these findings as well as tips and tricks to help make your own DevOps transformation awesome.