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By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Problems,
Processes &
Learnings.
By Nick Pan
1st
July 2009
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Sharing
Common Problems
Common Web Design &
Development Process...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
● Everyone wants to keep their clie...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
● If they are dead...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
● ...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Cr...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Cr...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Problems
Scope Creep
Moving Deadlines
The Big Picture
Cr...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Plan
Design
Build
Launch
Maintain
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Plan
● Kick off
● Key Performance Indicators /...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Design
● Hot / Cold
● Moodboards
● Information...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Build
● Content Assets Preperation – jpg, png,...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Launch
● Deploy
● Quality Assurance
● Announce...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Maintain
● Service Requests
● Service Logs
● U...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Common Processes
Plan
Design
Build
Launch
Maintain
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
● More work, less paperwork
● G...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
● Get everyone involved ...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Some Learnings
Elegantly simple
Buy-in
Document where necessary...
By Nick Pan
1st
July 2009
Problems,
Processes &
Learnings.
Thank You
www.nickpan.com
facebook.com/nickpan
@nickpan
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Problems, Processes & Learnings | WebSG July 2009

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Slides shared during WebSG July 2009.

This is a light sharing on some of my personal experience after working on web design and development related projects.

Published in: Technology
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Problems, Processes & Learnings | WebSG July 2009

  1. 1. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Problems, Processes & Learnings. By Nick Pan 1st July 2009
  2. 2. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Sharing Common Problems Common Web Design & Development Processes Some Personal Learnings
  3. 3. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems
  4. 4. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep ● Everyone wants to keep their clients happy & yet not do overtime.
  5. 5. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines ● If they are dead, why are they moving?
  6. 6. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture ● Its done, but its not what the client wants.
  7. 7. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work ● Its so not going into the portfolio.
  8. 8. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work Payment ● The real end of the project.
  9. 9. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Problems Scope Creep Moving Deadlines The Big Picture Crap Work Payment
  10. 10. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes
  11. 11. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan Design Build Launch Maintain
  12. 12. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan ● Kick off ● Key Performance Indicators / Expectations ● Timelines / Milestones ● Payment Schedule ● Requirement Gathering / Briefs ● Research / Workshops ● Content Inventory ● Documentation & Signoff
  13. 13. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Design ● Hot / Cold ● Moodboards ● Information Architecture / Wireframes ● Mockups ● Design Stylguide ● Functional Specs ● Technical Design Specs ● Documentation & Signoff
  14. 14. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Build ● Content Assets Preperation – jpg, png, ico, swf, flv, avi, mov, mp4, mp3, etc. ● Frontend Templates – xhtml, css, js, etc. ● Backend Build – php, aspx, asp, xml, etc. ● Backend Frontend Integration ● Content Population – doc, xls, seo, tag, etc. ● Quality Assurance / User Acceptance Tests ● Documentation & Signoff
  15. 15. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Launch ● Deploy ● Quality Assurance ● Announce ● Documentation & Signoffs ● Payment
  16. 16. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Maintain ● Service Requests ● Service Logs ● Up-Sell
  17. 17. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Common Processes Plan Design Build Launch Maintain
  18. 18. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings
  19. 19. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple ● More work, less paperwork ● Google Docs Example
  20. 20. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in ● Get everyone involved early ● Everyone has a say
  21. 21. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary ● No one really reads documentation
  22. 22. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary Be bold to say 'No' ● No one trusts the 'Yes' man.
  23. 23. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Some Learnings Elegantly simple Buy-in Document where necessary Be bold to say 'No'
  24. 24. By Nick Pan 1st July 2009 Problems, Processes & Learnings. Thank You www.nickpan.com facebook.com/nickpan @nickpan

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