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The Maturing of an Industry: Information Governance (#InfoGov14 Keynote)

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Where the Information Governance industry is today and an introduction to the Optismo Information Governance Model Framework.

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The Maturing of an Industry: Information Governance (#InfoGov14 Keynote)

  1. 1. Nick Inglis Founding Partner, Optismo; Co-Founder, The Information Governance Conference. The Maturing Of An Industry: Information Governance Welcome to #InfoGov14!
  2. 2. Welcome To The Information Governance Conference 2014
  3. 3. Innovators Early Adopters Early Majority Late Majority Laggards Visionaries Pragmatists Conservatives Skeptics Adoption Curve Enthusiasts
  4. 4. Broad Acceptance by Industry Associations
  5. 5. Thought Leadership
  6. 6. An Industry Conference
  7. 7. Innovators Early Adopters Early Majority Late Majority Laggards Enthusiasts Visionaries Pragmatists Conservatives Skeptics Adoption Curve
  8. 8. The Optismo Information Governance Model Framework
  9. 9. The Optismo Information Governance Model Framework
  10. 10. Business / Organization Information Governance Leader Legal / Compliance (CIGO, SVP of IG, or similar) Records & Information Management Privacy / Security IT Roles are designed to aid an organization in understanding the various stakeholders to Information Governance. Each of these roles (and in some organizations, more specialized roles) should be represented in planning and establishing Information Governance.
  11. 11. Information Governance Leader (CIGO, SVP of IG, or similar) Business / Organization Legal / Compliance Records & Information Management Privacy / Security IT An Information Governance Leader (Chief Information Governance Officer, Sr. VP of IG, etc.) leads a coordinated effort across multiple disciplines to ensure the enactment and ongoing facilitation of Information Governance.
  12. 12. Business / Organization Information Governance Leader Legal / Compliance (CIGO, SVP of IG, or similar) Records & Information Management Privacy / Security IT The business leverages the constructs of Information Governance in their daily work. IG must align with the business and their input is critical for success.
  13. 13. Information Governance Leader Legal / Compliance (CIGO, SVP of IG, or similar) Records & Information Management Privacy / Security IT Business / Organization Legal / Compliance ensures that the organization complies with it’s regulatory and legal requirements. Those requirements are enacted through Information Governance.
  14. 14. Information Governance Leader (CIGO, SVP of IG, or similar) Records & Information Management Privacy / Security IT Business / Organization Legal / Compliance Records & Information Management have the responsibility for the information that is to be governed. Their input and expertise is invaluable to an IG program.
  15. 15. Information Governance Leader Privacy / Security IT (CIGO, SVP of IG, or similar) Business / Organization Legal / Compliance Records & Information Management Privacy / Security professionals are tasked with managing and securing data within an organization. Information Governance touches on all aspects of their roles.
  16. 16. Information Governance Leader (CIGO, SVP of IG, or similar) Records & Information Management Privacy / Security IT Business / Organization Legal / Compliance IT is tasked with the execution from a technology perspective of an Information Governance plan. The success or failure in application relies on their expertise.
  17. 17. The Optismo Information Governance Model Framework
  18. 18. Information Architecture, Taxonomy, & Metadata Infrastructure & Technology Infrastructure & Technology includes all aspects of the technical implementation of Information Governance including Networks, Hardware, Software, Applications, Service Level Agreements, Licensing, etc.
  19. 19. Information Architecture, Taxonomy, & Metadata Infrastructure & Technology Information Architecture, Taxonomy, & Metadata is how information is structured in an organization. Aspects that should be focused on are information availability, findability, logical structure, and applicable information management policies (retention, disposition, etc.).
  20. 20. The Optismo Information Governance Model Framework
  21. 21. Create / Capture Collaborate / Use Retain / Store Hold / Discover Dispose / Archive Access Information in the organization must first be either created or captured (in the case of paper conversion or mail).
  22. 22. Collaborate / Use Retain / Store Hold / Discover Dispose / Archive Access Create / Capture Information must be able to be leveraged by the business. In this stage information is leveraged for usage or collaboration purposes.
  23. 23. Retain / Store Hold / Discover Dispose / Archive Access Create / Capture Collaborate / Use When a particular threshold of importance is met, generally according to Records Management principles, the information becomes a “Record” and is retained according to a Retention Schedule.
  24. 24. Hold / Discover Dispose / Archive Access Create / Capture Collaborate / Use Retain / Store In the case of a lawsuit, legal action, or regulatory action, disposal of information and Records must be put on hold while the action is open.
  25. 25. Dispose / Archive Access Create / Capture Collaborate / Use Retain / Store Hold / Discover Information, throughout it’s lifecycle, must be accessible to the appropriate individuals or groups, generally determined through access rights.
  26. 26. Dispose / Archive Access Create / Capture Collaborate / Use Retain / Store Hold / Discover Information at any stage in the lifecycle can be moved, based on organizational rules, to the disposal /archival stage. In this stage information is either disposed or moved to long term archival.
  27. 27. The Optismo Information Governance Model Framework
  28. 28. Applications Hardware / Networks / SLAs / Licensing Applications, whether on-premise, hosted, or cloud-based, are leveraged for the management of information and for the application of Information Governance.
  29. 29. Applications Hardware / Networks / SLAs / Licensing Hardware / Networks / SLAs / Licensing, while these may seem like afterthoughts in the process of Information Governance, they are often crucial factors in establishing an appropriate budget and ensuring that organizational goals are met.
  30. 30. The Optismo Information Governance Model Framework
  31. 31. Metrics Processes Roles Standards Performance Accountability Decision Rights  Metrics ensure that organizational goals are met and can be leading indicators of when policies and procedures are not being followed.
  32. 32. Metrics Processes Roles Standards Performance Accountability Decision Rights  Processes must be optimized to maintain consistency with Information Governance policies and procedures.
  33. 33. Metrics Processes Roles Standards Performance Accountability Decision Rights  Roles must be determined for who must follow, maintain, and be held accountable for specific policies and/or procedures.
  34. 34. Metrics Processes Roles Standards Performance Accountability Decision Rights  Standards are often leveraged to establish policies and procedures. It is often recommended to leverage standards as a starting point for developing policies and procedures.
  35. 35. Metrics Processes Roles Standards Performance Accountability Decision Rights  Performance is tied to the usefulness of technology in accordance with organizational needs for Information Governance.
  36. 36. Metrics Processes Roles Standards Performance Accountability Decision Rights  Accountability establishes who is responsible for various policies and procedures, as well as who is tasked with enforcement of specific policies and procedures.
  37. 37. Metrics Processes Roles Standards Performance Accountability Decision Rights  Decision rights establish who is responsible for making decisions with regards to changes or exceptions to a specific policy or procedure.
  38. 38. The Optismo Information Governance Model Framework
  39. 39. Every Company Is Different Work towards a working model for YOU.
  40. 40. Leverage What You Want Take what WORKS for your organization.
  41. 41. Become Your Company’s Superhero
  42. 42. Nick Inglis Founding Partner, Optismo; Co-Founder, The Information Governance Conference @nickinglis nick.inglis@Optismo.com www.nickinglis.com www.optismo.com www.infogovcon.com

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