How the NYPL Successfully Project Managed a Drupal Website Rollout

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Presented for Nten on Nov. 29, 2011 with Michelle Misner, Web Team Manager at the NY Public Library

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  • Welcome. history of DFIs Started in January 2009 Launched in the spring of 2009
  • * 90 locations include four research centers – focusing on the humanities and social sciences; the performing arts; black history and culture; and business and industry – and a network of neighborhood libraries throughout the Bronx, Manhattan, and Staten Island. * approximately 53 million items in the NYPL collections (includes substantial non-book materials: photographs, maps, prints, manuscripts, etc.)research non-circulating collections include approximately 14 million volumes (not titles)branch collections include approximately 5 million volumes
  • For Chris to add points
  • How the NYPL Successfully Project Managed a Drupal Website Rollout

    1. 1. <ul><li>How the NYPL Successfully Project Managed a New Drupal Website </li></ul><ul><li>Michelle Misner Web Team Manager, New York Public Library Norman Reiss Principal, Nonprofit Bridge Project Manager, Technology at Center for Court Innovation </li></ul><ul><li>November 29, 2011 </li></ul>How the NYPL Successfully Project Managed a New Drupal Website © Michelle Misner and Norman Reiss
    2. 2. Poll Question #1 <ul><li>Are you using a content management system? </li></ul><ul><li>-yes </li></ul><ul><li>-no </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    3. 3. Poll Question #2 <ul><li>Are you currently in the process of migrating content into a content management system? </li></ul><ul><li>-yes </li></ul><ul><li>-no </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    4. 4. Introduction to NYPL <ul><li>Mission Statement </li></ul><ul><li>The New York Public Library inspires lifelong learning, advances knowledge, and strengthens communities </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    5. 5. 4 Research Libraries How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    6. 6. How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    7. 7. How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    8. 8. How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    9. 9. 5 Hubs + 81 Neighborhood Libraries How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    10. 10. Q - New Website <ul><li>When did you decide to build a new website, and how long did the process take from start to finish? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    11. 11. How the NYPL Successfully Project Managed a New Drupal Website © Michelle Misner and Norman Reiss
    12. 12.
    13. 13. New Drupal Website How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    14. 14. Q - Why Drupal? <ul><li>Why did you choose Drupal? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    15. 15. Why Drupal? How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss http://digitalgallery.nypl.org/nypldigital/id?74662
    16. 16. Why Drupal? How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    17. 17. Why Drupal? How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    18. 18. Why Drupal? How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    19. 19. Q - Why Drupal? <ul><li>What other platforms did you consider besides Drupal? </li></ul><ul><li>In retrospect, was Drupal a good choice? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    20. 20. Q - Management <ul><li>How did you get (and maintain) top management support for your project? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    21. 21. Strategic Initiative: Create workflow tools How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    22. 22. Q - Website Development <ul><li>What is your organization structure - i.e., who was involved in website development process? </li></ul><ul><li>What outside vendors / consultants did you bring in? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    23. 23. Q - Website Development <ul><li>Discuss how your internal staff member became your Drupal go-to person (and what you would do if he decided to leave the organization) </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    24. 24. Poll Question #3 <ul><li>Does your organization have a content strategy that plans the creation and delivery of its digital content? </li></ul><ul><li>-yes </li></ul><ul><li>-no </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    25. 25. Q - Website Content <ul><li>How much content is on your website? </li></ul><ul><li>Do you have a schedule of how often you try to update? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    26. 26. Q - Website Content <ul><li>Who has to approve content before / after it is posted live? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    27. 27. Q - Training & Support Workflow How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    28. 28. Q - Website Content <ul><li>Is there a notification system in use when new content is waiting to be reviewed? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    29. 29. Poll Question #4 <ul><li>Does your organization have a notification system for new content? </li></ul><ul><li>-yes </li></ul><ul><li>-no </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    30. 30. Q - Website Content and Social Media <ul><li>How do you coordinate website content with content on other web platforms, e.g. social media? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    31. 31. Q - Project Management <ul><li>How does the NYPL handle project management? </li></ul><ul><li>Was there a cross-department group that was put together specifically for the website project? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    32. 32. Project Management <ul><li>http://www.boxesandarrows.com/view/faceted-feature </li></ul>Faceted Feature Analysis (FFA) How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    33. 33. Project Management Tools How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    34. 34. Q - Staff Training <ul><li>How do you handle staff training? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    35. 35. Training & Support Librarians DevelopmentStaff Managing Locations Event Registration Managing Events Training By Drupal Module Blogging Landing Page Features Press Releases Image Galleries Home Page Features Managing Pages A/V Content Programs Staff PR and Marketing Staff Private Events Best of the Web IT Collections Staff How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    36. 36. Training – reference docs for staff How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    37. 37. Q - Staff <ul><li>How do you encourage staff to assume responsibility for web content, esp. when it is not formally part of their job description? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    38. 38. Q - NYPL Culture <ul><li>What types of cultural changes have you seen within the NYPL to allow for a more decentralized system for updating web content? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    39. 39. Q - Lessons Learned <ul><li>What would you do differently if you were beginning this project again today? </li></ul>How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    40. 40. <ul><li>Perform content audit </li></ul><ul><li>Allow adequate time for content migration </li></ul><ul><li>Training also means re-training and training again </li></ul><ul><li>Drupal has a very steep learning curve for website development and administration </li></ul><ul><li>Hire a database administrator </li></ul><ul><li>You are never done; it is always an iterative process </li></ul>Lessons Learned How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    41. 41. Lessons Learned http://digitalgallery.nypl.org/nypldigital/id?67570 How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss
    42. 42. <ul><li>Michelle Misner [email_address] </li></ul><ul><ul><li>http://www.nypl.org </li></ul></ul><ul><ul><li>http://facebook.com/newyorkpubliclibrary </li></ul></ul><ul><ul><li>http://twitter.com/nypl </li></ul></ul><ul><li>Norman Reiss [email_address] </li></ul><ul><ul><li>http://www.nonprofitbridge.com </li></ul></ul><ul><ul><li>http://www.facebook.com/#/nonprofitbridge </li></ul></ul><ul><ul><li>http://www.twitter.com/nonprofitbridge </li></ul></ul>Thank You How the NYPL Successfully Project Managed a New Drupal Website. © Michelle Misner and Norman Reiss

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