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crm made in germany = pc³ = strategy by cqs

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pc³ = mehr als nur crm

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crm made in germany = pc³ = strategy by cqs

  1. 1. © Care Quality Services
  2. 2. Die Marke für IT-Lösungskompetenz – Ihr Partner bei der Implementierung von prozessorientierten Lösungen! © Care Quality Services
  3. 3. Die Ausgangssituation in vielen Unternehmen  Geschäftsentscheidende gewachsene und hochwertige Datenstrukturen  Wertvolles Know-how auf Dateninseln ohne integrierenden Überbau  Fehlende Verankerungen zum übergeordnetem Geschäftsprozess  Mangelnde Regelkonformität und unverhältnismäßiger manueller Aufwand zur Sicherstellung von Qualitätsprozessen  Aufwändiges und kaum zu beherrschendes Datenfluss- und Schnittstellenszenario Mitarbeiter- Modernes Langfristige Kundenbindung? Neue Vertriebs- konzepte? Höhere Renditen, Effizienzsteigerung? Marketing? Motivation? Aufgaben Version/1 Lotus ERP File Archiv Oracle / Lokale Notes/ Server DB2 etc. Ordner Outlook © Care Quality Services
  4. 4. Kompetenz in der Partnerschaft © Care Quality Services
  5. 5. Unsere Kunden Die gezeigten Logos sind urheberrechtlich geschützte Markenzeichen des jeweiligen Konzernes © Care Quality Services
  6. 6. pc³ = mehr als „nur CRM“ Wissen Firmen Wissen eigene Mitarbeiter Firmen Wissen eigene Mitarbeiter Firmen Organisation eigene Mitarbeiter Firmen Organisation eigene Mitarbeiter Wissen Organisation Organisation Wissen Wissen Personen Personen Personen Personen Firmenspezifische Personenspezifische Firmenspezifische Vorgänge Personenspezifische Firmenspezifische Vorgänge Vorgänge Personenspezifische Vorgänge Firmenspezifische Vorgänge Personenspezifische Vorgänge Vorgänge Vorgänge I Vernetzungsbasis II Qualitätsmanagement III Projektmanagement IV Externe Schnittstellen / Web / Web 2.0 Foren V Teamorientierte Dokumentation Prozessorganisation, Workflow & Prozessanalyse © Care Quality Services
  7. 7. Ziel der pc³-Integrationsplattform Konsistenz in Daten und Abläufen schaffen durch die Definition regelkonformer Prozesse, die in einer struktur- und datenbankübergreifenden Kommunikations- und Workflow-Plattform implementiert werden Regelwerke und Verfahren Sarbanes Qxley, Score, StageGate, Basel II, ISO9000/2000 u.s.w. Aufgaben Prozess- u. Kommunikationsplattform Lotus ERP File Archiv Oracle / Lokale Notes/ Server DB2 etc. Ordner Outlook Prozessabwicklung © Care Quality Services
  8. 8. Care Quality Services Gesellschaft für Qualitätssicherung mbH Römerstraße 1 63785 Obernburg a. Main Tel.: 06022 - 62 18 - 0 Fax: 06022 - 62 18 - 66 10 Mail: info@cqs.de WEB: www.cqs.de – Ihr Partner bei der Implementierung von prozessorientierten IT-Lösungen! © Care Quality Services

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