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Electronic bill presentment solution

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Newgen Case Study on Electronic Bill Presentment solution for Exim Bank.

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Electronic bill presentment solution

  1. 1. Case Study BANKING SOLUTIONS FOR BUSINESS PROCESS & DOCUMENT MANAGEMENT Electronic Bill Presentment solution For a Leading Tanzanian Bank Overview The client is a leader of the mid capital banks and is ranked amongst the top 7 banks in Tanzania. The bank specializes in pre-export crop financing, trade and financial services for small and medium enterprises. The Challenge “ E x i m B a n k Ta n z a n i a h a s The bank wanted to lower the turn around time for customer requests while implemented Newgen minimizing the high cost of printing and distribution and uncertainty in the SmartStatements addressing our Delivery of the Statements. need for comprehensive statement presentation, archival and retrieval solution over the Internet. We have The Newgen Solution also implemented OmniReports Newgen implemented electronic bill presentment and report management Enterprise Report Management solution. Newgen solution is seamlessly integrated with core banking (ERM) platform that captures report system and captures the report output into a single enterprise report output from our core banking warehouse in a highly compressed format for efficient management. The system. The performance of the solution has met our expectations solution is also used for publishing the statement on web for direct and immensely helped us to deliver customer access over the internet. quality service to our customers resulting in better customer The Benefits satisfaction. We would also like to place on record, the excellent Customers have 24X7 access to their current and older statements. They services and support Newgen has can view, print and download their statements and submit their provided during the queries/problems online. The query-resolution time decreased drastically implementation.” as the customer executive can access the statements’ details online. The bank could not only cut down expenditure on sending statements through postal mails, but is also using the system as a service differentiator. (They IT Manager have even released a full page advertisements in the national newspapers for aggressive marketing). About Newgen Newgen Software Technologies Limited is the market leader in Business Process Management (BPM) and Document Management System (DMS), with a global footprint of about 750 installations in over 35 countries. More than 100 of these implementations are large, mission-critical solutions deployed at world's leading BFSI, BPO and Fortune Global 500 companies. Newgen is recognized by distinguished analyst firm IDC in its exclusive report “Newgen Software: Global Leader in Business Process Management and Document Management Solutions.” With HSBC and SAP investment, Newgen is one of the rare product companies to have backing of both leading financial and technology companies of the world. www.newgensoft.com
  2. 2. Case Study BANKING SOLUTIONS FOR BUSINESS PROCESS & DOCUMENT MANAGEMENT Winner of prestigious awards, such as CNBC-TV18 “Emerging India Award 2008”, Frost and Sullivan's “Market Leadership Award for Document Management System and Workflow Software & Services” and “Distinguished Application Product Company” by NASSCOM, Newgen’s Quality Systems are certified against ISO 9001:2008 and Information Security Standard, ISO 27001:2005. Newgen has also been assessed at CMMI Level3. The Benefits ! 24X7 access to their current and older statements ! View, print and download their statements and submit queries/problems online. ! The query-resolution time decreased drastically Newgen prestigious clients include HSBC Bank, Deutsche Bank, Hua Nan Bank, ABN Amro Bank, ICICI Bank, IDBI Bank, State Bank of India, ING Vysya Bank, CitiFinancial, RAK Bank, Bank of Tanzania, Max New York Life, Bajaj Allianz, Royal Sundaram Alliance, Unilever, Philips, GE Countrywide, EXL, Satyam Nipuna, iGATE, Core 3, Ranbaxy, GSL, Kenyan Airways and SEC Phillipines. Corporate Office US UAE Newgen Software Technologies Ltd. Newgen Software Inc. Newgen Software Technologies Ltd. A-6, Satsang Vihar Marg, 1364 Beverly Road, Suite 300 YI 46, PO Box 120586 Qutab Institutional Area, McLean, VA 22101 Sharjah Airport International Free Zone New Delhi - 110 067 INDIA Tel: +1-703-749-2855 Sharjah, United Arab Emirates (UAE) Tel: +91-11-4077 0100, 2696 3571 Email: usa@newgensoft.com Email: emea@newgensoft.com Fax: +91-11-2685 6936 Email: corpmktg@newgensoft.com UK Malaysia Newgen Software Technologies Ltd. Newgen Software Technologies Ltd. www.newgensoft.com 68 Lombard Street, Plaza Sentral London EC3V, 9LJ Kuala Lumpur BK-CS-EXB-09 Tel: +44-207-868 1736 Malaysia Mobile: +44-78154 96669 Tel: +6017 2527239 Email: intmkt@newgensoft.com Email: asiapac@newgensoft.com

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