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Digital transformation presentation


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The global technology landscape is witnessing an era of digital transformation. Initially driven by compliance requirements, digitization and process automation have now moved center stage. Enterprises today need business agility to respond to the changing market dynamics. Business success demands enhanced customer experience, faster delivery of services/products to customers, enhanced process transparency, and better compliance levels. Enterprises – large and small, are investing in technology solutions that can drive differentiation. Success will depend on how well you can optimize your IT expenditure. By investing in innovative technologies businesses can ensure continuous adaptation to changes, and also avoid huge recurring investments in restructuring their IT infrastructures.

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Digital transformation presentation

  1. 1. Digital Transformation … Better Business through Improved Operations
  2. 2. Key Benefits of Digital Transformation Increase in employee efficiency and productivity Reduction in bill payment cycle Better audit and compliance management Establishment of an efficient tracking and monitoring mechanism Reduction in cost incurred per employee Efficient utilization of capital assets and infrastructure Scalable solution that enables faster rollout of initiatives **Study done by Deloitte for one of Newgen Customers 2
  3. 3. Newgen Overview• Products in Enterprise Content Management, Business Process Offices Management and Customer Communication Management. India USA• No 1 in India. UAE Singapore• Global footprint in 50 countries• 1200 people strong 20 years old organization• 35 Patents for its own products Rare product company to be in both ”Business Process Management and Enterprise Content Management” Magic Quadrant of Gartner 2011 Wave Report for DOCCM (Document Output for Customer Communication) Decision Matrix for BPM, 2011 “Top 3 Value for Money BPM Vendor” 3
  4. 4. Some of Our Prestigious Customers Banking & Finance Insurance BPO & Shared Services Telecom Others
  5. 5. Pain Areas – Process Management Risk of damage or loss, when files Uniform are physically Distribution of moved between work locations Leakage of Exception Information Handling & Duplication Costs Real Time Monitoring (Current status of data or resources) 6
  6. 6. Newgen Product Suite 7
  7. 7. Advantage of Digital Transformation Digital As Is Process Transformation Value Adds Visibility at Index the Fill in Head Office documentsExecutive Forms/Gener Send Physical Documents Exceptionsat Branch scanned and handled at this ate Files to Centre Reduction in Turn Around Time uploaded stage Document Image Assisted Automatic Data Entry escalations Check Courier documents documents to Parallel Verification becomes easier for Central Head RoutingHead Completion Office Images sent to Rule based No PhysicalOffice Central Head Routing movement for Validations & Office resolutions Approval Exception Checking the Process Management details Can view electronic images for reference Process Automatic Manual Automatic Initiate the Update the Monitoring DocumentProcess Process Document Process Online Archival of Archival Handling Documents SLA Management 8
  8. 8. Newgen Phase I Solution Approach
  9. 9. End To End Newgen Solutioning –Phase I Scanning (OmniScan) Archiving (OmniDocs) Physical Tracking Of Documents (RMS) 10
  10. 10. Newgen Phase II Solution Approach
  11. 11. End To End Newgen Solutioning- Phase II Scanning (OmniScan) Workflow automation (Omni Flow) Business Activity Archiving Monitoring – Real (OmniDocs) Time Reports 12
  12. 12. To Sum it up  Leaner operations focus on value  Greater  Greater compliance & governance add task  Greater  Leverage on best cost-quality model  Adoptioncontrol on operations of right and optimized  Effective Leaner operations processes use of resources  SubstantialGreater focus costs , Quick  cost time and  Reduced training benefits on business on-boarding Highly productive organization  Faster expansions  Faster turn around times  Greater compliance  No redundancies  Elimination of non value  Timely access to add tasks information  Improved cost of  Improved use of operations information Optimize  Greater collaboration  Associated cost Centralize benefits Standardize Automate Digitize
  13. 13. Case Studies
  14. 14. 135% ROI Achieved Challenges: Benefits: • Reduction in Bill Payment Cycle  Seamless integration of Workflow with SAP • Auditory Compliance  Resource Optimization • Cost Reduction  Turn around time brought down from over 5 • Efficient utilization of capital assets and days to under 3 days infrastructure  135% ROI achieved over 3 years • Tracking and monitoring of work  Additional benefit in retrieving documents for Auditory Compliance. Process Automated: Accounts Payable
  15. 15. Implementation across 25 countries Benefits: Challenges: • Serving multiple entities across the globe Centralized processing of transactions in 3 locations for 25 countries • Developing an integrated framework with  Major Cost Reduction of transactions multiple ERP systems - MFG Pro, BPCS etc, for three way match, cost codes verification. Country specific processes automated on single platform • Fulfill country specific localized version needs. Comprehensive auditing facilities Processes Automated: • Accounts Payable Implementation in English and Chinese language • Accounts Receivable • Vendor Bills • Freight Bills • Purchase Order • Purchase Requisition
  16. 16. Lets make a difference together _________________________________________________________________Contact us to know more on Digital Transformation Newgen Software Technologies Ltd D-162, Okhla Phase-1, New Delhi , India 17