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#NPTechClubATX: Kami Griffiths on Community Tech Network and Its Work in Austin



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From the #NPTechClubATX November 2, 2020 presentation.

Kami Griffiths is the executive director and co-founder of Community Tech Network, a nonprofit with the mission to transform lives through digital literacy. With over 15 years of experience working in the public sector, Kami has developed a passion for helping people gain access and better utilize technology, after witnessing firsthand how the digital divide and low literacy levels were aiding the cycle of poverty.

Kami has worked for the City of New York Department of Parks & Recreation, managing 27 public access computing centers, teaching computer classes and establishing their volunteer trainer program. As the Training and Outreach Manager for TechSoup Global, Kami greatly expanded her knowledge and understanding of the nonprofit technology field, having conducted over 200 interviews with librarians and producing over 100 webinars. She is a founding member of the National Digital Inclusion Alliance (NDIA) and speaks nationally about digital inclusion.

“The City of Austin has been a national leader for digital inclusion for many years,” Griffiths said upon opening in Austin in 2017, “and we are excited to work with them, the community partners who participate in the digital empowerment of the City of Austin (DECA) and other Central Texas nonprofits who are looking to help their community cross the digital divide.”

#NPTechClubATX: Kami Griffiths on Community Tech Network and Its Work in Austin

  2. 2. INTRODUCTIONS Our mission is to transform lives through digital literacy. Kami Griffiths Executive Director, Co-founder About CTN • Established in 2008 in San Francisco, expanded to Austin,TX in 2017 • Focus is on delivery basic digital literacy training to adults/seniors • Assist with getting devices and internet • Create and translate curriculum • Utilize volunteers and paid staff as trainers • Provide training for trainers • Able to accommodate 5 languages
  3. 3. WHY TO MOVE TO AUSTIN  Always envisioned providing services outside the Bay Area  Like the Bay Area,Austin is a major tech hub  Pressure from the connected majority pushes more services online and minimizes what’s available offline  30% of residents in 60 large and medium-size cities in Texas still lack a wireline broadband connection in 2019 connected-cities-2019
  5. 5. HOUSING AUTHORITY OF THE CITY OF AUSTIN (HACA)  Provided 10 months of training for trainers participating in their Lab Apprentice Program (LAP)
  6. 6. FAMILY ELDERCARE  Launched a program called Connect @ Home  Provided tablets and training to 40 seniors from North Loop Apartments, RBJ, Oak SpringsVillas, and Wildflower Terrace  12-week training program happened in-person once a week
  7. 7. DIGITAL PARENTS  Partnership with AISD  Provided laptops and training to 25 parents of Martin Middle School  Spanish classes taught by Latinitas
  8. 8. DIGITAL DEVICE DROP-IN  Partnership with Austin Office of Innovation  Recruited and trained volunteers to help people experiencing homelessness improve their computer skills  2-3 sessions each week at Terrazas Branch Library
  9. 9. FOUNDATION COMMUNITIES  40 residents at Cardinal Point property with devices and training  20 desktop computers  20 Chromebook laptops  Provided 25 hours of virtual training
  10. 10. TECH TEACH-IN EVENTS Corporate Partners: Dell, Microsoft, Sprint, Google Fiber,AT&T, Adobe
  11. 11. DIGITAL INCLUSION COMMUNITY IN AUSTIN  Digital Empowerment Community of Austin (DECA)  Facilitating bi-weekly DECA calls  Next one at 11/4 at 2pm  2019 Digital InclusionWeek Celebration  2020 Digital InclusionWeek Webinar  Link to the webinar passcode: ?W1*v2bm
  12. 12. LIFE AFTER COVID  Home Connect program  Helping older adults sign up for internet, acquire a 10 inch tablet and receive remote 1-on-1 training  Nonprofit partners participating in train-the-trainer  Austin Free-Net  Aging Services Council  Social IsolationTask Force  Webinar presented during Aging & Innovation Summit