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Community Owner Training

Getting started
with Nestivity
Version 1.0
Topics

Things to Consider

3

Creating Your Account

4

Selecting a Premium Plan

8

Customizing your Nest

11

Adding Moderators

12

FAQs

13

Additional Tutorial Resources

How to Create a Discussion
How to Create a Tweetcast

14
Things to Consider

Thank you for expressing interest in Nestivity. This document will
serve as a simple checklist and walk-through to help you get your
community started as quickly as possible.

Examples of how customers set their
Nest objective

Choose a Twitter Handle
First thing’s first, you will need to decide which Twitter handle you’ll assign to your
community. For example: If you are @acmecorp, then your community URL will be
acmecorp.nestivity.com. This is where you’ll direct your followers to join and access
your on-going discussions & Tweetcasts that are always available to engage in.
Community Objective
Next, define clear goals for your community, to help set expectations and the proper

@VoicesOfYouth is UNICEF’s global online
community for young people to learn more,
share more, and do more about issues
affecting our world. Find news and
updates while sharing your thoughts on
issues such as Education, the
Environment, Health, Human Rights,
Violence and Conflict, Poverty and Hunger
and much more. Join the global
conversation here.

context for conversations. For example:
•

Provide customer resources and forums for your Twitter followers

•

Invite Twitter followers to weigh in on brand related topics or trending stories.

•

Host a series of live Tweetcasts to engage in real-time virtual meetings on Twitter.

In short, think about the purpose of your Nest. What’s in it for your Twitter followers?

voicesofyouth.nestivity.com

3
Creating Your Account - Nestivity.com

Step 1 of 7: Visit Nestivity.com
Please visit our marketing website to get
started. Our website provides more
information about the benefits of the
software, as well as information on
features, pricing, and access to helpful
blogs that we publish to help our
customers. Click any of the big blue
buttons that says, “Start Free Trial”.

4
Creating Your Account - Connecting with Twitter
Step 2 of 7: Connect your Twitter
account
In order to provision a nest for your Twitter
account. Let’s start by connecting with the
appropriate Twitter account that you would
like to build a nest for. Please click the
“Connect with Twitter” button to
continue.

*

5

Your Twitter account is safe with us.
We will never perform any action
with your account without your
explicit permission.
Creating Your Account - Authorization
Step 3 of 7: Authorize the Nestivity
App
To authorize our software, please sign-in
with the Twitter account that you would
like to build a nest for. Please click the
“Authorize App” button to continue.

6
Creating Your Account - Account Information
Step 4 of 7: Basic Account
Information
Please fill out the basic form for our
customer account records so that you will
receive proper account related
correspondence and billing records.

1
1

Double check that the correct
Twitter handle is authorized. Click
the “Edit” button if you need to
choose a different account.

2

4

Add your first name.

4

3

Add your company name.

3

2

Add your last name.

5

5

Add your email address for all
account and billing related emails to
be sent to.

6
6

7

7

7

Read and accept the Nestivity Terms
and Conditions.

Click the “Create My Account”
once complete.
Creating Your Account - Selecting a Premium Plan

Step 5 of 7: Select a Nestivity Plan
Review the monthly subscription plans
available. Choose any plan FREE for the
first 30 days. We offer monthly plans with
no obligation; or choose Annual payments
for an additional 2 months free. (Annual
plans are not depicted in the screenshot)

1

1

*
2

*

3

Review our plans to choose the one
that fits your needs.
Moderators allow you to give your team
members access to administration features
in your nest. They will be able to create,
edit, and delete discussions and
Tweetcasts. Moderators can also submit
discussion replies that appear as your main
account (Optional). They will also have the
ability to change the appearance settings
of the community. Moderators will not have
access to account info (billing) or have the
ability to add or delete more moderators.
Tweet history data storage is unique to
each plan. This determines how long each
discussion reply (tweet) is saved,
accessible, and displayed inside your Nest.

2

3

8

Please click “Select This Plan” to
proceed.

or click the “Edit” links if you need
to revise your account information.
Creating Your Account - Billing Information

Step 6 of 7: Billing Information
A credit card is required to activate your
account with the FREE trial. All of our
monthly plans are FREE for the first 30
days. We offer monthly plans with no
obligation; or choose Annual payments for
an additional 2 months free. (Annual plans
are not depicted in the screenshot).

1
1

*
2

3
2

3

9

Confirm that your plan is correct.
You can add any additional a’ la carte such
as additional moderation seats or longer
storage of tweet data history.

Confirm your contact info.

Add your billing information and
click the “Subscribe” button to
continue.
Creating Your Account - Provision Complete

Step 7 of 7: Congratulations!
Your nest is now ready to be configured
and customized.

1

This screen serves as a confirmation
of the plan that you selected and the
account information that you
provided.

1
2

2

10

Your community is now ready for
use. Click the “Configure Your
Community” button to continue.
Customizing Your Nest

1

1

2
2
3

3

4
5

4

6
5
6

7

Add your community name. This will
appear in the browser header and
on search engines.

Examples of how customers have
customized their own nests

Upload your community logo.
Dimensions: 270x90 pixels or a 3:1
ratio.
Upload a background image or
simply choose a background color.
(Max dimensions: 2575 width x 800
height)
Choose a community link color for
all html text links.
Add text to greet 1st time visitors to
your homepage who are NOT
members of your community yet.
For example: “Welcome and please
join my Twitter community where we
discuss technology news, and
opinions.”
This text box is similar to the nonmember homepage message but
will appear once the member has
joined your community. For
example: “Welcome and thanks for
joining my Twitter community where
we’ll discuss the latest news now
trending on Twitter.”

7

Additional space for any other
disclaimers or copyrights.

8

Click the “Save” button to save all
of your changes at anytime.
11

voicesofyouth.nestivity.com

hashtagnyu.nestivity.com
Adding Moderators
Adding Moderators
1
1

2

To access your Moderator account
settings, mouse-over the “Gear
Icon” located in the upper right
corner of the navigation bar and
click the “Moderators” text link.

Our platform offers two settings
related to how you would like your
Moderators to appear within the
community.
Option 1: Check this box if you
prefer your Moderators to appear
publicly as the main community
Twitter account at all times. Then
click the “Save” button.
Option 2: Un-check the box if you
prefer your Moderators to appear
publicly as their own Twitter account
handles. Then click the “Save”
button.

2

3
3

12

Ask your team mates to join your
Nest and sign-in at least once. Then
simply search for their name to find
their Twitter handle using our search
box. Add them by clicking the
correct handle name to add them as
a Moderator.
Frequently Asked Questions

For a complete list of Frequently Asked Questions
Please visit: n5t.co/faq
Additional Tutorial Resources

How to Create a Discussion
Please visit: n5t.co/disc
How to Create a Tweetcast
Please visit: n5t.co/tc

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Getting Started with Nestivity

  • 1. Community Owner Training Getting started with Nestivity Version 1.0
  • 2. Topics Things to Consider 3 Creating Your Account 4 Selecting a Premium Plan 8 Customizing your Nest 11 Adding Moderators 12 FAQs 13 Additional Tutorial Resources How to Create a Discussion How to Create a Tweetcast 14
  • 3. Things to Consider Thank you for expressing interest in Nestivity. This document will serve as a simple checklist and walk-through to help you get your community started as quickly as possible. Examples of how customers set their Nest objective Choose a Twitter Handle First thing’s first, you will need to decide which Twitter handle you’ll assign to your community. For example: If you are @acmecorp, then your community URL will be acmecorp.nestivity.com. This is where you’ll direct your followers to join and access your on-going discussions & Tweetcasts that are always available to engage in. Community Objective Next, define clear goals for your community, to help set expectations and the proper @VoicesOfYouth is UNICEF’s global online community for young people to learn more, share more, and do more about issues affecting our world. Find news and updates while sharing your thoughts on issues such as Education, the Environment, Health, Human Rights, Violence and Conflict, Poverty and Hunger and much more. Join the global conversation here. context for conversations. For example: • Provide customer resources and forums for your Twitter followers • Invite Twitter followers to weigh in on brand related topics or trending stories. • Host a series of live Tweetcasts to engage in real-time virtual meetings on Twitter. In short, think about the purpose of your Nest. What’s in it for your Twitter followers? voicesofyouth.nestivity.com 3
  • 4. Creating Your Account - Nestivity.com Step 1 of 7: Visit Nestivity.com Please visit our marketing website to get started. Our website provides more information about the benefits of the software, as well as information on features, pricing, and access to helpful blogs that we publish to help our customers. Click any of the big blue buttons that says, “Start Free Trial”. 4
  • 5. Creating Your Account - Connecting with Twitter Step 2 of 7: Connect your Twitter account In order to provision a nest for your Twitter account. Let’s start by connecting with the appropriate Twitter account that you would like to build a nest for. Please click the “Connect with Twitter” button to continue. * 5 Your Twitter account is safe with us. We will never perform any action with your account without your explicit permission.
  • 6. Creating Your Account - Authorization Step 3 of 7: Authorize the Nestivity App To authorize our software, please sign-in with the Twitter account that you would like to build a nest for. Please click the “Authorize App” button to continue. 6
  • 7. Creating Your Account - Account Information Step 4 of 7: Basic Account Information Please fill out the basic form for our customer account records so that you will receive proper account related correspondence and billing records. 1 1 Double check that the correct Twitter handle is authorized. Click the “Edit” button if you need to choose a different account. 2 4 Add your first name. 4 3 Add your company name. 3 2 Add your last name. 5 5 Add your email address for all account and billing related emails to be sent to. 6 6 7 7 7 Read and accept the Nestivity Terms and Conditions. Click the “Create My Account” once complete.
  • 8. Creating Your Account - Selecting a Premium Plan Step 5 of 7: Select a Nestivity Plan Review the monthly subscription plans available. Choose any plan FREE for the first 30 days. We offer monthly plans with no obligation; or choose Annual payments for an additional 2 months free. (Annual plans are not depicted in the screenshot) 1 1 * 2 * 3 Review our plans to choose the one that fits your needs. Moderators allow you to give your team members access to administration features in your nest. They will be able to create, edit, and delete discussions and Tweetcasts. Moderators can also submit discussion replies that appear as your main account (Optional). They will also have the ability to change the appearance settings of the community. Moderators will not have access to account info (billing) or have the ability to add or delete more moderators. Tweet history data storage is unique to each plan. This determines how long each discussion reply (tweet) is saved, accessible, and displayed inside your Nest. 2 3 8 Please click “Select This Plan” to proceed. or click the “Edit” links if you need to revise your account information.
  • 9. Creating Your Account - Billing Information Step 6 of 7: Billing Information A credit card is required to activate your account with the FREE trial. All of our monthly plans are FREE for the first 30 days. We offer monthly plans with no obligation; or choose Annual payments for an additional 2 months free. (Annual plans are not depicted in the screenshot). 1 1 * 2 3 2 3 9 Confirm that your plan is correct. You can add any additional a’ la carte such as additional moderation seats or longer storage of tweet data history. Confirm your contact info. Add your billing information and click the “Subscribe” button to continue.
  • 10. Creating Your Account - Provision Complete Step 7 of 7: Congratulations! Your nest is now ready to be configured and customized. 1 This screen serves as a confirmation of the plan that you selected and the account information that you provided. 1 2 2 10 Your community is now ready for use. Click the “Configure Your Community” button to continue.
  • 11. Customizing Your Nest 1 1 2 2 3 3 4 5 4 6 5 6 7 Add your community name. This will appear in the browser header and on search engines. Examples of how customers have customized their own nests Upload your community logo. Dimensions: 270x90 pixels or a 3:1 ratio. Upload a background image or simply choose a background color. (Max dimensions: 2575 width x 800 height) Choose a community link color for all html text links. Add text to greet 1st time visitors to your homepage who are NOT members of your community yet. For example: “Welcome and please join my Twitter community where we discuss technology news, and opinions.” This text box is similar to the nonmember homepage message but will appear once the member has joined your community. For example: “Welcome and thanks for joining my Twitter community where we’ll discuss the latest news now trending on Twitter.” 7 Additional space for any other disclaimers or copyrights. 8 Click the “Save” button to save all of your changes at anytime. 11 voicesofyouth.nestivity.com hashtagnyu.nestivity.com
  • 12. Adding Moderators Adding Moderators 1 1 2 To access your Moderator account settings, mouse-over the “Gear Icon” located in the upper right corner of the navigation bar and click the “Moderators” text link. Our platform offers two settings related to how you would like your Moderators to appear within the community. Option 1: Check this box if you prefer your Moderators to appear publicly as the main community Twitter account at all times. Then click the “Save” button. Option 2: Un-check the box if you prefer your Moderators to appear publicly as their own Twitter account handles. Then click the “Save” button. 2 3 3 12 Ask your team mates to join your Nest and sign-in at least once. Then simply search for their name to find their Twitter handle using our search box. Add them by clicking the correct handle name to add them as a Moderator.
  • 13. Frequently Asked Questions For a complete list of Frequently Asked Questions Please visit: n5t.co/faq
  • 14. Additional Tutorial Resources How to Create a Discussion Please visit: n5t.co/disc How to Create a Tweetcast Please visit: n5t.co/tc