Successfully reported this slideshow.

Ms Experiences 16 - Analyze and Improve your workflows

0

Share

1 of 45
1 of 45

More Related Content

Related Books

Free with a 14 day trial from Scribd

See all

Related Audiobooks

Free with a 14 day trial from Scribd

See all

Ms Experiences 16 - Analyze and Improve your workflows

  1. 1. Automatisez, visualisez et améliorez vos processus d’entreprise avec Nintex
  2. 2. Alexandre Joly Technical Evangelist @AlexSharepoint @Nintex
  3. 3. quels processus métier automatiser?
  4. 4. BPM ERP Processus quotidien d’entreprise Processus de productivité personnelle Les types de processus métier
  5. 5. BPM ERP Les types de processus métier
  6. 6. Documents d'entreprise • Examens d'entreprise trimestriels • Rapports de filière • Prévisions financières Contrats • Génération de contrats • Automatisation de propositions • Formulaires de commandes client • eSignatures Engagement d'employés • Intégration/Renvoi d'employés • Gestion des performances • Conceptualisation/Commentai res Innovation de produits • Gestion des exigences • Gestion des versions • Processus de phase porte Réussite commerciale • Gestion des demandes d'informations/appels d'offre • Négociations de prix • Traitement d'EDT • Gestion cmu. Conformité • Surveillance/Collecte de données • Contrôle qualité et tests • Contrôles de sécurité • Basculement • Gestion des incidents Génération de demandes • Planification de campagnes • Examen collatéral • Approbation de communiqués de presse • Gérer la représentation Estimation des liquidités • Approbation d'une grosse transaction • Politiques de comptabilisation des produits • Demande d'informations/Appel d'offre • Actions de crédit et de collecte Engagement client • Commentaires client/CSAT • Commentaires sur les produits et services Opérations sur site • Inaugurations • Demandes de modification • Optimisations • Incidents Documents relatifs à la consommation • Plans des comptes • Examens des canaux • Rapports d'activité client Service sur le terrain • Inspection de la sécurité • Enquêtes sur site • Conformité des processus • Ordres de travail • Collecte de données sur site
  7. 7. Comment mettre en œuvre ses workflows? • Flexibilité maximum • Mise en œuvre et maintenance coûteuse • Pas de mécanismes de gestion de globale des applications ( a moins de le développer) • Nécessité de s’appuyer sur des équipes IT Custom Code • Cout généralement nul • Limité fonctionnellement • Certains outils sont en phase de décommissionnement. Outils standards • Permet des automatisations très complexes • Infrastructures et installations couteuses • Complexité des outils • Nécessité de s’appuyer sur des équipes d’expert workflows BPM • Cout nul en infrastructure • Flexible et agile • Mise en œuvre par les utilisateurs métiers (assistés par l’IT) • Bornés par les plate-formes sur lesquelles elles s’appuient WCA (workflow and Content Automation)
  8. 8. Nintex pour gérer vos processus ou qu’ils soient …
  9. 9. N° 9 Visualiser sophistiqués puissante mobiles non connectés low- code Rapide simple facilement La plate-forme Nintex
  10. 10. Améliorez la realisation de vos workflows !
  11. 11. No workflows - Form Based N° 11 If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if
  12. 12. No workflows – Form Based N° 12 If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if
  13. 13. No workflows – Form Based N° 13 If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if If (x and y) then do this do that End if If (user is Bob) then do this and that and the other thing undo that End if If (x and y) then do this do that End if
  14. 14. Workflows – Form Based N° 14
  15. 15. Workflows – Form Based N° 15
  16. 16. Workflows – Form Based N° 16
  17. 17. Workflows – Form Based N° 17
  18. 18. Workflows Based
  19. 19. Workflows Based
  20. 20. Workflows Based
  21. 21. Workflows Based
  22. 22. Workflows Based
  23. 23. Workflows Based
  24. 24. Un workflow devrait ressembler à ça? N° 24 Start Publisher deploys to public web site End End End Manager approves Yes No Lawyer Approves Yes No
  25. 25. Un workflow devrait ressembler à ça? N° 25 Start Publisher deploys to public web site End End Author Revises Yes No Manager Approves Yes No Lawyer Approves Yes No
  26. 26. Best practices – l’art de la machine a état Author Manager Review Legal Review Publisher (re)Submit? Editor YesNo Decision Legal Forward to Legal Author Request changes Decision Manager Request clarification Author Request changes Publisher Approve Deploy to Public SharePoint Site EndEnd Editor Changes? Author YesNo Manager
  27. 27. Mesurer la valeur d’un processus
  28. 28. • Plate-formes • Licences • Installation et initialisation • Formation • Services professionnels (devs initiaux, MCO, évolutions) • Temps passé par les utilisateurs metier • Méthodologie de projet Quel couts pour vos processus? N° 29
  29. 29. • Temps économisé par les acteurs du processus • Gain de productivité • Sérénité des utilisateurs • Temps de traitement économisé Vs un processus manuel • Sécurité et Compliance • Normalisation des échanges • + Bénéfices additionnels selon la solution choisie! Quels bénéfices tirer de vos processus automatisés? N° 30
  30. 30. Calculer le ROI d’un workflow? N° 31 Bénéfice - Cout + X - Y= ROI
  31. 31. Le Total Economic Impact™ de la plate-forms Nintex Workflow Économie de couts et bénéfices métier Retour sur investissement: 176% Remboursement : 10.5 mois Productivité par utilisateur : 8% a 15% Bénéfices: • Améliorer la productivité des utilisateurs finaux • Améliorer la productivité de l’IT • Limitation des couts pour les nouveaux développements de workflow • Qualité de travail amélioré et réduction du risque • Engagement amélioré avec les clients • Conformité avec les autorités de régulation 60% de réduction du temps de développement
  32. 32. Nintex Hawkeye
  33. 33. Nintex Hawkeye
  34. 34. 35 Nintex Hawkeye est une solution d’analyse de workflows proposant une vue globale de vos processus a travers la totalité de la plate-forme Nintex workflow Améliorer votre travail
  35. 35. 36
  36. 36. Nintex Hawkeye lenses
  37. 37. Use Nintex Hawkeye data collector to connect to your SharePoint environment(s) Connect data Apply lenses Generate a lens and model your data within Microsoft Power BI (or other BI tool) Share dashboards Publish dashboard to Power BI Cloud and share with colleagues and stakeholders Nintex Hawkeye Fundamentals
  38. 38. N° 43
  39. 39. @microsoftfrance @Technet_France @msdev_fr @AlexSharepoint @Nintex N° 44
  40. 40. Notez cette session Et tentez de gagner un Surface Book Doublez votre chance en répondant aussi au questionnaire de satisfaction globale * Le règlement est disponible sur demande au commissariat général de l’exposition. Image non-contractuelle

Editor's Notes

  • For years, BPM and ERP vendors have been trying to sell into the mid-market, trying to increase the agility, but downsize the TCO of their products. It hasn’t worked.
    Customers don’t want to wait for 6 month change cycles anymore.
    And think about the money they have been justifying on applications like SAP, Oracle, Lotus Notes. Hundreds of thousands of dollars per year.
  • For years, BPM and ERP vendors have been trying to sell into the mid-market, trying to increase the agility, but downsize the TCO of their products. It hasn’t worked.
    Customers don’t want to wait for 6 month change cycles anymore.
    And think about the money they have been justifying on applications like SAP, Oracle, Lotus Notes. Hundreds of thousands of dollars per year.
  • According to the Forrester – Total Economic Impact report, all that automation can translate to these results for a customer:

    Net Present Value is over a million dollars
    With an ROI of 176%
    And with productivity gains in the range of 8 to 15%
    And a payback period of less than a year

    (3-year risk-adjusted) results
  • (Marjory: Use the hero image from the Hawkeye brochure)

    Nintex Hawkeye is a workflow analytics solution that gives you an unprecedented view into your process portfolio across the entire Nintex workflow platform. Nintex Hawkeye helps you understand the size and scale of your workflows, make informed decisions regarding deployment and migration of workflows, analyze data, and derive insights to better understand which processes should be automated.


  • Often, our discussions with partners and customers begin with, “Imagine if we could…”. So we did. We imagined.

    We said, imagine being able to pick up a device, and just intuitively understand our Nintex data better. Imagine that this data was always up to date, always accurate, that it provided visibility across all my environments, no matter whether they be on premise or in the cloud.
    I should be able to quickly see that my organisation has over 1100 automated business processes, that have been run over 300 thousand times.
    Even better, I should know where.
     
    I should feel in control of my environment and know exactly how many sites include Nintex.


  • I should be able to celebrate and articulate the return on investment we realise everyday by leveraging the Nintex Platform.

     Nintex Hawkeye provides this capability out of the box via the Usage Lens. You simply login to Hawkeye, create a Usage Lens and add all your environments. Once you do, Hawkeye automatically begins reaching down to On Prem and up into the cloud to commence acquiring the rich data latent in your environments. All that’s left is to download the Power BI Desktop template and refresh your data.
    Within minutes, you can publish a dashboard with high fidelity, beautiful visualisations to communicate rich, quantifiable insights all based on your Nintex data.
  • This is super exciting for your Nintex data. And because Hawkeye is a cloud service, we will continually update and enhance the analytics we will provide.
    But then we thought, what about your data. Imagine being able to leverage this platform, this service, to measure those key metrics that are most fundamental to your business. The closure rates of your customer complaints, the win rate for your proposals, the control over your corporate expenses.

    I should be able to easily collect and capture the key metrics I need to measure my business. If we are going to do for Process Analytics what we have done for Process Automation, I should be able to use the tools I already know, like Workflow Designer, to do this. Capturing the data I want should be drag, drop and go. And that’s exactly what it is using the Nintex Hawkeye Workflow Actions.

    And once I have all this data at my disposal, I can create sophisticated, interactive visualisations that encourage analysis. Like this one, which highlights critical metrics about an Expense Claim process.

  • The Process Intelligence Lens was designed to allow our customers and our partners to build exactly these types of unique, process specific insights. We cant wait to see what you come up with.
    We are extremely excited to introduce the Nintex Hawkeye service. I hope to spend the next 2 days speaking to as many of you as possible about how you could use Hawkeye in your business.
  • (Marjory: Please find a way to make these two work)


    Each Nintex Hawkeye lens exists to help you answer particular questions, solve particular problems, gain particular insights


    Take the Usage Lens. It provides a view of your an organisation’s Nintex usage. Its basically Know Your Workflow, evolved.
    It helps you understand key consumption metrics, user participation and the return your Nintex deployment is providing.
    It helps you answer questions such as:
    What’s the extent of your Nintex usage?
    How many people are using Nintex?
    How many Workflows or Forms do you have?
     
     

    The Process Intelligence Lens allows you to instrument and measure the activities occurring within a process automated via the Nintex platform. The premise behind the process lens is that if its worth automating, its worth measuring.
    The Process Intelligence Lens will include generic process metrics (e.g. how many instances have run). However, more importantly, it allows Customers to capture and emit process specific events to Nintex Hawkeye. The other lenses are about Nintex data. Process Intelligence is about your data.


  • (Marjory: Use your images from the brochure: Nintex Hawkeye Fundamentals)

    Nintex Hawkeye is built on 3 fundamentals.

    Connect data
    Connect all of your Nintex enabled environments to Nintex Hawkeye to gather data from across the organization. Your data is safe, secure, isolated, encrypted, and only accessible to your users.

    Apply lenses
    Apply lenses to filter process data by process types, users, roles, departments, and more.

    Share dashboards
    Share intelligent reports and dashboards using best-in-class visualization tools like Microsoft Power BI. Nintex Hawkeye also integrates with other business intelligence tools that support industry standard OData APIs.

  • ×