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Neo4j GraphTalk Wien - Taming the Complexity of Networks & IT Ops

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Michael Hunger, Neo4j
Neo4j GraphTalk Wien

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Neo4j GraphTalk Wien - Taming the Complexity of Networks & IT Ops

  1. 1. Taming the Complexity of Network & IT Ops Improving Network Operations With Neo4j & Graphs Michael Hunger | @mesirii Director Developer Relations Engineering
  2. 2. Agenda • Networks are Graphs • Network & IT-Operations with Graphs • Network Upgrade and Helpdesk Scenarios • Why Neo4j • References and Resources • Q&A
  3. 3. Networks are Graphs
  4. 4. network topology
  5. 5. Mesh Router Gatew ay Router Router Router Mesh Router Router Router Mesh Router Gatew ay Access Point CPU CPU CPU CPU Mobile Mobile Mobile Mobile Base Station CPU CPU CPU CPU Access Point
  6. 6. Infrastructure & Asset Management
  7. 7. Data Model
  8. 8. Graph Structure Exploration
  9. 9. Network & IT operations Proactive Reactive
  10. 10. Proactive Scenario: Dependency Analysis
  11. 11. Best, John Lewis Network Administrator Email #newyork #london #funstuff #graphicdesign #product_team #marketing #staff_info #IT_maintenance Slack Premise: We are the Network admins at the company ACME and we’re planning on doing maintenance on a switch on a Friday afternoon. Network Admins Sys Admins Notify Hi, maintenance scheduled for Switch IP 10.2.5 on Rack 5 on Friday, May 28 @ 3-4pm. @channel Hi, maintenance scheduled for Switch IP 10.2.5 on Rack 5 on Friday, May 28 @ 3-4pm.
  12. 12. Premise: We are the Network admins at the company ACME and we’re planning on doing maintenance on a switch on a Friday afternoon. Sys Admins (Servers & Other Hardware) Network Admins (In Charge of Switch) The Telephone Game
  13. 13. Premise: We are the Network admins at the company ACME and we’re planning on doing maintenance on a switch on a Friday afternoon. Network Admins Sys Admins App Admins 10+ (Marketo, SalesForce, Publishing Tools etc.) (Servers & Other Hardware) (In Charge of Switch) The Telephone Game
  14. 14. Premise: We are the Network admins at the company ACME and we’re planning on doing maintenance on a switch on a Friday afternoon. Network Admins Sys Admins App Admins Internal Users 10+ (Marketo, SalesForce, Publishing Tools etc.) (Employees in Sales, Marketing, Legal, HR, etc) (Servers & Other Hardware) (In Charge of Switch) 500+ The Telephone Game
  15. 15. Network Admins Sys Admins App Admins Customers Internal Users 10+ (Marketo, SalesForce, Publishing Tools etc.) (Employees in Sales, Marketing, Legal, HR, etc) (Servers & Other Hardware) (In Charge of Switch) 500+ 10’000+ The Telephone Game Premise: We are the Network admins at the company ACME and we’re planning on doing maintenance on a switch on a Friday afternoon.
  16. 16. Dependency Analysis Demo
  17. 17. Who’s using Neo4j? In Network & IT-Management
  18. 18. Background • Airline and Travel reservation system • Used by almost all airlines • 15th largest company, USD 5bn revenue • 40 offices and 15,000 staff Business Problem & Solution • Management of a large, dynamic IT infrastructure • Lots of different sources • Different users with different questions • Ingest data from sources into Neo4j • Build interactive UI with free and canned queries • Access Management Amadeus IT Operations 41 diginomica.com/2018/03/06/amadeus-travels-across-enterprise/
  19. 19. Background • New Relic delivers (APM) as a SaaS product. • Cloud offering is an integral tool for developers, IT ops teams, and executives • easily view and analyze massive amounts of data, • gain actionable insights in real-time • Ward Cunningham is a Staff Engineer at NR Business Problem & Solution • Project Upscale enabled self empowered teams • Need to record who works where on what • Which systems are involved and needed • Ingest data from 15+ systems into a cohesive Graph View NewRelic IT Operations 42 infoq.com/news/2017/09/el-dorado-released
  20. 20. Background • Lending Club is the world’s largest credit marketplace • Shaking up the financial services industry • also trying to shake up the financial technology space • We started this as a hobby, and now it’s running our infrastructure of a publicly traded company. Business Problem • Manage all the infrastructure of a dynamic startup • Availability for deployment • Failure impact • Microservices dependencies • Virtual Services, Application Pools LendingClub FINANCE 43 neo4j.com/blog/managing-microservices-neo4j/
  21. 21. Internet of Things Business Problem • Support complex operational infrastructure collects, records and manages weather data across a wide network • Integrate with Splunk system that monitors remote instruments • Use graphs to query instrument network Solution and Benefits • Neo4j analyzes dependency graphs to produce exception reports • Neo4j and SPLUNK integrated tightly • Solution has enabled KNMI to re-architect and rebuild their entire operational infrastructure Background • The Royal Netherlands Meteorological Institute (KNMI) • Dutch national service with 1100+ weather measurement locations • Monitors and forecasts weather, climate, air quality and seismic activity Royal Netherlands Meteorological Institute SCIENCES 44
  22. 22. Thank you!

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