Business intelligence

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Gives an overview of implementation of BI in telecom industry

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Business intelligence

  1. 1. Business Intelligence<br />In the Telecommunication Industry<br />DebeshMajumdar 09BM8016<br />Kumar Bipallav Mani 09BM8068<br />
  2. 2. Why is BI needed in Telecom?<br />Revenue leakage<br />Inaccurate or missing inter-carrier billing<br />Fraud<br />Churn<br />Inefficient network usage and least cost routing plans<br />
  3. 3. Gartner Predictions <br />Through 2012, more than 35 per cent of the top 5,000 global companies will regularly fail to make insightful decisions about significant changes in their business and markets<br />By 2012, business units will control at least 40 per cent of the total budget for BI<br />By 2012, one-third of analytic applications applied to business processes will be delivered through coarse-grained application mashups<br />
  4. 4. Advantages of using BI <br />Discovering new revenue opportunities<br />Fine-tuning operations for improving customer experience<br />Advanced analytical functions by monitoring financial data and analyzing models to develop loyalty<br />Expressive information on customer activity for suggestions on better service plans<br />Monitor workforce expenses on customer services<br />
  5. 5. Data Sources and Users <br />
  6. 6. DW Model<br />
  7. 7. DW Model <br />
  8. 8. Technological Architecture <br />
  9. 9. Key Performance Indicators <br />
  10. 10. Key Performance Indicators <br />
  11. 11. Key Performance Indicators <br />
  12. 12. Key Performance Indicators <br />
  13. 13. BI Tools available<br />
  14. 14. Open source BI tools<br />BIRT Project<br />
  15. 15. Gartner Magic Quadrant <br />
  16. 16. TCO of BI applications<br />
  17. 17. Thank You!<br />

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