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The Collaborative Information Workspace

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Presented for: NFAIS - User-Generated Content and Social Media, Philadelphia, PA, June 29, 2007.

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The Collaborative Information Workspace

  1. 1. The Collaborative Information Workspace Nicole C. Engard June 29, 2007 User-Generated Content and Social Media
  2. 2. It's time to start a new project in your library - what do you do? <ul><li>Set up a meeting with everyone involved? </li></ul><ul><li>Start a list of tasks on your calendar? </li></ul><ul><li>Create a document assigning specific people to tasks? </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  3. 3. How do you go about doing those things? <ul><li>Pick up the phone? </li></ul><ul><li>Send out an email with your documents attached? </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  4. 4. At Jenkins we’d create a blog Nicole C. Engard – NFAIS Meeting – June 29, 2007
  5. 5. Typical Project Procedures Nicole C. Engard – NFAIS Meeting – June 29, 2007
  6. 6. Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007
  7. 7. Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007
  8. 8. Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007
  9. 9. Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007
  10. 10. Communication During a Project Nicole C. Engard – NFAIS Meeting – June 29, 2007
  11. 11. Communication During a Project And now,everyone knows little bits and pieces and no one knows everything. Nicole C. Engard – NFAIS Meeting – June 29, 2007
  12. 12. How many of you can say that one year down the line you’ll be able to find that email regarding policy changes? Then there’s the issue of finding information years down the road … Nicole C. Engard – NFAIS Meeting – June 29, 2007
  13. 13. Jenkins’ Solution - Blogs <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><li>Visible to all staff – no one is left out </li></ul><ul><li>Fewer emails in our inboxes </li></ul><ul><li>Conversational (email-like) format </li></ul><ul><li>Date and time stamps </li></ul><ul><li>Ability to link to relevant pages & comments </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  14. 14. What did the staff think? Nicole C. Engard – NFAIS Meeting – June 29, 2007
  15. 15. The projects section is my favorite part of the intranet. They allow us to blend our ideas and keep an eye on what is going on in our very busy organization. Even when I am not working directly on a project, it allows me to contribute. It creates a library without departmental borders. From a cataloger's perspective, things are classified together neatly and never lost. - Katrina Piechnik (Head of Technical Services) Nicole C. Engard – NFAIS Meeting – June 29, 2007
  16. 16. Kathy Coon – Deputy Director <ul><li>It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything! </li></ul><ul><li>It's great having everything related to a project in one place. </li></ul><ul><li>When I worked on my annual report last year, it helped put the year in perspective. </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  17. 17. Project’s Complete: Now What? Nicole C. Engard – NFAIS Meeting – June 29, 2007
  18. 18. Once your project is done, what do you do with all of those documents you were passing back & forth? <ul><li>Store them on a shared drive? </li></ul><ul><li>Add links to them to your intranet? </li></ul><ul><li>Store them in your email? </li></ul><ul><li>Print them out? </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  19. 19. At Jenkins we’d use a wiki Nicole C. Engard – NFAIS Meeting – June 29, 2007
  20. 20. Jenkins’ Solution - Wikis <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><li>Visible to all staff – no one is left out </li></ul><ul><li>History of edits with date and time stamps </li></ul><ul><li>Ability to link to relevant pages & comments </li></ul><ul><li>Sound familiar? </li></ul>Nicole C. Engard – NFAIS Meeting – June 29, 2007
  21. 21. What did our staff think? Nicole C. Engard – NFAIS Meeting – June 29, 2007
  22. 22. It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way. - Ken Snyder, Network Admin Nicole C. Engard – NFAIS Meeting – June 29, 2007
  23. 23. The Wikis being used for indexing projects make updating much smoother. No more lost files! -Nancy Garner, Head of Info & Research Services Nicole C. Engard – NFAIS Meeting – June 29, 2007
  24. 24. Let’s See It In Action! Nicole C. Engard – NFAIS Meeting – June 29, 2007
  25. 25. Any Questions?? Contact me: Nicole C. Engard [email_address] http://web2learning.net Learn more: http://web2learning.net/learn-more Nicole C. Engard – NFAIS Meeting – June 29, 2007

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