Intranet 2.0: Nicole C. Engard NJLA Annual Conference May 1, 2008 Fostering Communication & Collaboration
Jenkins Intranet Timeline <ul><li>2001 </li></ul><ul><ul><li>Intranet 1.0 Completed </li></ul></ul><ul><li>2002   </li></u...
Problems to be Addressed <ul><li>Communication between staff, managers and staff, and between departments </li></ul><ul><l...
The Solution <ul><li>A new communication & collaboration friendly Intranet </li></ul><ul><li>Ability for all staff members...
Example of Projects at Jenkins Nicole C. Engard – NJLA Annual Conference – May 1, 2008
It's time to start a new project in your library - what do you do? <ul><li>Set up a meeting with everyone involved? </li><...
How do you go about doing those things? <ul><li>Pick up the phone? </li></ul><ul><li>Send out an email with your documents...
At Jenkins we created a blog Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Typical Project Procedures Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Communication During a Project And now,everyone knows little bits and pieces  and no one knows everything. Nicole C. Engar...
How many of you can say that one year down the line you’ll be able to find that email regarding policy changes? Then there...
Jenkins’ Solution - Blogs <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><l...
What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Kathy Coon – Deputy Director <ul><li>It has cut down on some of the clutter in my inbox.  Now that the important facts are...
Project’s Complete: Now What? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Once your project is done, what do you do with all of those documents you were passing back & forth? <ul><li>Store them on...
At Jenkins we’d use a wiki Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Jenkins’ Solution - Wikis <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><l...
What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
It's a darn nuisance, making documentation, but ya gotta or you won't remember  what ya did last tuesday.  These wiki than...
Let’s See It In Action! Nicole C. Engard – NJLA Annual Conference – May 1, 2008
Any Questions?? Nicole C. Engard Open Source Evangelist LibLime –  http://liblime.com   [email_address]   http://web2learn...
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Intranet 2.0: Fostering communication and collaboration

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  • Intranet 2.0: Fostering communication and collaboration

    1. 1. Intranet 2.0: Nicole C. Engard NJLA Annual Conference May 1, 2008 Fostering Communication & Collaboration
    2. 2. Jenkins Intranet Timeline <ul><li>2001 </li></ul><ul><ul><li>Intranet 1.0 Completed </li></ul></ul><ul><li>2002 </li></ul><ul><ul><li>Jenkins tries a message board </li></ul></ul><ul><li>2005 </li></ul><ul><ul><li>Strategic plan finds communication lacking </li></ul></ul><ul><li>2006 </li></ul><ul><ul><li>Intranet 2.0! </li></ul></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    3. 3. Problems to be Addressed <ul><li>Communication between staff, managers and staff, and between departments </li></ul><ul><li>Too many places to look for information (email, Jenkins site, staff schedule, and room rentals) </li></ul><ul><li>Organization: No navigation on Intranet & no logical way to find info </li></ul><ul><li>Cluttered email inboxes communication was all via email and word of mouth </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    4. 4. The Solution <ul><li>A new communication & collaboration friendly Intranet </li></ul><ul><li>Ability for all staff members to create blogs without web team interference </li></ul><ul><li>Ability for all staff members to edit and add pages on their own </li></ul><ul><li>Easy access to shared calendars and documentation </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    5. 5. Example of Projects at Jenkins Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    6. 6. It's time to start a new project in your library - what do you do? <ul><li>Set up a meeting with everyone involved? </li></ul><ul><li>Start a list of tasks on your calendar? </li></ul><ul><li>Create a document assigning specific people to tasks? </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    7. 7. How do you go about doing those things? <ul><li>Pick up the phone? </li></ul><ul><li>Send out an email with your documents attached? </li></ul><ul><li>In person? </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    8. 8. At Jenkins we created a blog Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    9. 9. Typical Project Procedures Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    10. 10. Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    11. 11. Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    12. 12. Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    13. 13. Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    14. 14. Communication During a Project Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    15. 15. Communication During a Project And now,everyone knows little bits and pieces and no one knows everything. Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    16. 16. How many of you can say that one year down the line you’ll be able to find that email regarding policy changes? Then there’s the issue of finding information years down the road … Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    17. 17. Jenkins’ Solution - Blogs <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><li>Visible to all staff – no one is left out </li></ul><ul><li>Fewer emails in our inboxes </li></ul><ul><li>Conversational (email-like) format </li></ul><ul><li>Date and time stamps </li></ul><ul><li>Ability to link to relevant pages & comments </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    18. 18. What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    19. 19. Kathy Coon – Deputy Director <ul><li>It has cut down on some of the clutter in my inbox. Now that the important facts are on the project pages, I no longer save everything! </li></ul><ul><li>It's great having everything related to a project in one place. </li></ul><ul><li>When I worked on my annual report last year, it helped put the year in perspective. </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    20. 20. Project’s Complete: Now What? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    21. 21. Once your project is done, what do you do with all of those documents you were passing back & forth? <ul><li>Store them on a shared drive? </li></ul><ul><li>Add links to them to your intranet? </li></ul><ul><li>Store them in your email? </li></ul><ul><li>Print them out? </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    22. 22. At Jenkins we’d use a wiki Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    23. 23. Jenkins’ Solution - Wikis <ul><li>Web-based & full-text searchable </li></ul><ul><li>Archived & backed up </li></ul><ul><li>Visible to all staff – no one is left out </li></ul><ul><li>History of edits with date and time stamps </li></ul><ul><li>Ability to link to relevant pages & comments </li></ul><ul><li>Sound familiar? </li></ul>Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    24. 24. What did the staff think? Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    25. 25. It's a darn nuisance, making documentation, but ya gotta or you won't remember what ya did last tuesday. These wiki thangs are better than tha old way. - Ken Snyder, Network Admin Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    26. 26. Let’s See It In Action! Nicole C. Engard – NJLA Annual Conference – May 1, 2008
    27. 27. Any Questions?? Nicole C. Engard Open Source Evangelist LibLime – http://liblime.com [email_address] http://web2learning.net Learn more: http://web2learning.net/learn-more

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