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Leading On The Edge Of Chaos


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Published in: Business, Education

Leading On The Edge Of Chaos

  1. 1. Leading on the Edge of Chaos Emmett C. Murphy Mark A. Murphy
  2. 2. Structure of this presentation <ul><li>Introduction of the authors </li></ul><ul><li>Briefly about the book </li></ul><ul><li>Critical elements required to lead in chaos </li></ul><ul><li>Interaction </li></ul>
  3. 3. Emmett C. Murphy and Mark A. Murphy <ul><li>Father and Son </li></ul><ul><li>Emmett finished his PhD in 1974, and Mark did his MBA in 1994, from University of Buffalo </li></ul><ul><li>Founders of Murphy institute of leadership </li></ul><ul><li>Emmett has authored the following books: </li></ul><ul><ul><li>Leadership IQ </li></ul></ul><ul><ul><li>The Genius of Sitting Bull </li></ul></ul><ul><ul><li>The New Murphy’s law </li></ul></ul><ul><ul><li>Talent on the bubble </li></ul></ul><ul><ul><li>The Search for Humility </li></ul></ul>
  4. 4. Briefly about the book… <ul><li>Rules it gives are not new, but they are effective </li></ul><ul><li>Serves the purpose of a reference point for all leaders, leading in times of chaos and wild market swings </li></ul><ul><li>Has a tool to assess the volatility leadership ability </li></ul><ul><ul><li>Appendix with twenty questions </li></ul></ul><ul><li>Contents of the Book: </li></ul><ul><ul><li>Make haste slowly </li></ul></ul><ul><ul><li>Partner with customers </li></ul></ul><ul><ul><li>Build a culture of commitment </li></ul></ul><ul><ul><li>Put the right person in the right place, now </li></ul></ul><ul><ul><li>Maximize knowledge assets </li></ul></ul><ul><ul><li>Cut costs, not value </li></ul></ul><ul><ul><li>Out position the competitors </li></ul></ul><ul><ul><li>Stir. Don’t shake </li></ul></ul><ul><ul><li>Cut through the noise </li></ul></ul><ul><ul><li>Focus or Fail </li></ul></ul>
  5. 5. Make haste slowly… <ul><li>Rules </li></ul><ul><ul><li>Resist the lure of Ready – Fire – Aim </li></ul></ul><ul><ul><li>Use time as a resource </li></ul></ul><ul><ul><li>Watch the competitors and watch yourself </li></ul></ul><ul><ul><li>Have a purpose that can remain the way it is </li></ul></ul><ul><ul><li>Find a center that can hold </li></ul></ul><ul><ul><li>Pace yourself, and Set a direction </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Rush to think, before you rush to act </li></ul></ul>
  6. 6. Partner with customers… <ul><li>Rules </li></ul><ul><ul><li>Make partnership everybody’s job </li></ul></ul><ul><ul><li>Partner with profitable customers and lost customers </li></ul></ul><ul><ul><li>Let go, the poor fit customers </li></ul></ul><ul><ul><li>Harness the power of perception, wherever it comes from </li></ul></ul><ul><ul><li>Honor those who serve </li></ul></ul><ul><ul><li>Institute small changes for huge outcomes </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Say NO, to Egoist and bureaucratic model of operations </li></ul></ul>
  7. 7. Build a culture of commitment… <ul><li>Rules </li></ul><ul><ul><li>Assess the existing culture </li></ul></ul><ul><ul><li>Create a shared purpose </li></ul></ul><ul><ul><li>Test the values, and Hire people to the values </li></ul></ul><ul><ul><li>Align the people architecture </li></ul></ul><ul><ul><li>Let form follow the function </li></ul></ul><ul><ul><li>Keep it simple </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Lure of new can lead to innovation. But the wisdom of old helps to be grounded in fundamentals of success </li></ul></ul>
  8. 8. Put the right person in the right place, now... <ul><li>Rules </li></ul><ul><ul><li>In god we trust; for all else, use data </li></ul></ul><ul><ul><li>Know what you are looking for </li></ul></ul><ul><ul><li>Decide in/out of interest, quickly </li></ul></ul><ul><ul><li>Look behind the resume </li></ul></ul><ul><ul><li>Get comfortable with discomfort </li></ul></ul><ul><ul><li>Let them do their job </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Selecting right people can build the culture, however their placement can decide the sustainability. </li></ul></ul>
  9. 9. Maximize knowledge assets… <ul><li>Rules </li></ul><ul><ul><li>Take stock of current knowledge assets </li></ul></ul><ul><ul><li>Mobilize intellectual capital </li></ul></ul><ul><ul><li>Create a culture of knowledge sharing </li></ul></ul><ul><ul><li>Integrate tacit and explicit knowledge </li></ul></ul><ul><ul><li>Build knowledge balance sheet </li></ul></ul><ul><ul><ul><li>What we know, and what we don’t know </li></ul></ul></ul><ul><ul><ul><li>What is the utility and accuracy of information </li></ul></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Measure that which you value; Measure the value </li></ul></ul>
  10. 10. Cut costs, not value… <ul><li>Rules </li></ul><ul><ul><li>Confront financial reality </li></ul></ul><ul><ul><li>Leverage technology </li></ul></ul><ul><ul><li>Spend to save, and don’t wait to cut costs </li></ul></ul><ul><ul><li>Cut costs in silos </li></ul></ul><ul><ul><li>Assess and manage leadership reactions </li></ul></ul><ul><ul><li>Invest for interoperability </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Aim of cost cutting is not to save dollars, but to be able to re-allocate critical resources for future growth. Ability to do this in volatile times, is the real differentiating advantage </li></ul></ul>
  11. 11. Out position the competitors… <ul><li>Rules </li></ul><ul><ul><li>Know the competition; Obvious rivals to unforeseen </li></ul></ul><ul><ul><li>Evaluate the competitive positioning </li></ul></ul><ul><ul><li>Seize the advantage of inimitability, wherever possible </li></ul></ul><ul><ul><li>Watch out for substitutability </li></ul></ul><ul><ul><li>Align the advantage with practice </li></ul></ul><ul><ul><li>Let the mission and strategy, travel together </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Advantage is for those who identify the strategic inflection points that can change the competitive landscape, and capitalize on them very early </li></ul></ul>
  12. 12. Stir. Don’t shake… <ul><li>Rules </li></ul><ul><ul><li>Be vigilant for signs of stress </li></ul></ul><ul><ul><li>Eliminate stress at the source </li></ul></ul><ul><ul><ul><li>Being a little hokey is no crime </li></ul></ul></ul><ul><ul><ul><li>Make time for humor and play </li></ul></ul></ul><ul><ul><ul><li>Avert panic; instead, plan for the moment </li></ul></ul></ul><ul><ul><li>Realize, there is always an ‘I’ in the team </li></ul></ul><ul><ul><ul><li>Catch attention </li></ul></ul></ul><ul><ul><ul><li>Be authentic </li></ul></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Fill people physically, emotionally, and intellectually before getting them on job again </li></ul></ul>
  13. 13. Cut through the noise… <ul><li>Rules </li></ul><ul><ul><li>Diagnose the noise </li></ul></ul><ul><ul><li>Be aware of implicit messages </li></ul></ul><ul><ul><li>Tune in; don’t take out </li></ul></ul><ul><ul><li>Cut through </li></ul></ul><ul><ul><ul><li>Bypass the bureaucracy </li></ul></ul></ul><ul><ul><ul><li>Realize, life is not about contracts, but about trust </li></ul></ul></ul><ul><ul><ul><li>Don’t just make the message the travel, let it stand out </li></ul></ul></ul><ul><ul><ul><li>Partner with public, trustworthy resources </li></ul></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>On-going dialogue is a must to achieve the edge </li></ul></ul>
  14. 14. Focus or Fail… <ul><li>Rules </li></ul><ul><ul><li>Define the challenge </li></ul></ul><ul><ul><li>Measure the readiness to meet the challenge </li></ul></ul><ul><ul><li>Plan to leverage on opportunities </li></ul></ul><ul><ul><li>Set clear expectations; define responsibilities </li></ul></ul><ul><ul><li>Implement and practice </li></ul></ul><ul><ul><li>Test, refine and repeat… </li></ul></ul><ul><li>Lesson from Leaders </li></ul><ul><ul><li>Complexity and complexity leads to chaos. But the best solution most often is simple </li></ul></ul>
  15. 15. Questions…
  16. 16. Thank you all… <ul><li>Vinay Chaganti </li></ul><ul><li>Associate, ATGOCS </li></ul><ul><li>Work Mail ID: [email_address] </li></ul><ul><li>Personal Mail ID: [email_address] </li></ul><ul><li>Mobile: +91 97040 53338 </li></ul>