© 2014 Skillsoft Ireland Limited
© 2014 Skillsoft Ireland Limited
Presented by: Neil Chappell
Tel. 506 462 1311
Date May 2...
© 2014 Skillsoft Ireland Limited 2
Product Portfolio
Continuous leadership learning for employees at all levels of the org...
© 2014 Skillsoft Ireland Limited
The ‘Power of Many’
Skillsoft offers solutions that help to mobilize ALL employees around...
© 2014 Skillsoft Ireland Limited 4
Introducing “Welch Way”
Skillsoft is excited to announce a strategic partnership with t...
© 2014 Skillsoft Ireland Limited
Jack Welch’s singular business insights that provide a
proven game plan for success , whi...
© 2014 Skillsoft Ireland Limited 6
Immersive management
development program
• Branded thought leadership
• Programmatic, c...
© 2014 Skillsoft Ireland Limited
 One of the world’s most reputed and
celebrated CEO’s
 Achieved epic results in 21 year...
© 2014 Skillsoft Ireland Limited
“I believe the desire and ability
of an organization to
continuously learn from any
sourc...
© 2014 Skillsoft Ireland Limited
Welch Way’s initial offering focuses on the most mission-critical
dimensions of managemen...
© 2014 Skillsoft Ireland Limited
Each of the six programs is divided into modules focused on mission-
critical management ...
© 2014 Skillsoft Ireland Limited
Leadership in Action: Course Outline Example
• Mission Statements that Work – Your Roadma...
© 2014 Skillsoft Ireland Limited
Facilitator, Coach & Participant
Guides
12
© 2014 Skillsoft Ireland Limited
 Three unique guides for each unique role: Participant, Facilitator
and Coach’s Guides a...
© 2014 Skillsoft Ireland Limited
Client Team Roles
Welch Way
Executive
Sponsor(s)
(3 – 4 hours over the
program)
Typically...
© 2014 Skillsoft Ireland Limited
Facilitator’s Guide: Overview
 Designed for the Client Program
Leaders and Facilitators
...
© 2014 Skillsoft Ireland Limited
Facilitator’s Guide
 Everything a facilitator
needs to successfully set
up and run the p...
© 2014 Skillsoft Ireland Limited
Facilitator Guide: Discussion Questions
 Suggestions for weekly discussion questions tha...
© 2014 Skillsoft Ireland Limited
Facilitator Guide: Program Calendar
 Provides a recommended
cadence that can be
modified...
© 2014 Skillsoft Ireland Limited
 Provides a program overview so
coaches and executive
sponsors are aware of the
contents...
© 2014 Skillsoft Ireland Limited
Coach’s Guide: Coaching in the “Experience the
Program” Phase
 For each program section,...
© 2014 Skillsoft Ireland Limited
Participant Guide: Overview
 Provides an overview of the
program structure and includes
...
© 2014 Skillsoft Ireland Limited
 Weekly checklists help
participants stay on track
 Weekly calendar Includes
detailed t...
© 2014 Skillsoft Ireland Limited
 In addition to guides, teams
are also provided with a
brief (2 page) document that
allo...
© 2014 Skillsoft Ireland Limited
Welch Way Services
© 2014 Skillsoft Ireland Limited
 Core services are included in the price of the product and offered by
the account Learn...
© 2014 Skillsoft Ireland Limited
The Program Services offering comprises 10-15 hours of virtual implementation
and facilit...
© 2014 Skillsoft Ireland Limited
Skillsoft Experts Run & Manage The Process
Skillsoft Consultant executes all customer res...
© 2014 Skillsoft Ireland Limited
WW Services Features
Core
Services
Program
Services
Turnkey
Services
Virtual client logis...
© 2014 Skillsoft Ireland Limited
Welch Way Partners
Customers from every industry are seeing
immediate, game-changing resu...
© 2014 Skillsoft Ireland Limited
Thank You!
30
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Skillsoft presents the Welch Way management program

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Great managers aren’t born. They’re made. Introducing the Welch Way Management Training Program. Delivering Jack's singular business insights through dozens of exclusive videos and interactive learning materials, Welch Way is designed to drive immediate results by giving your team a playbook of proven tools and actionable practices.
Transform your team. Improve productivity. Build better leaders.

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Skillsoft presents the Welch Way management program

  1. 1. © 2014 Skillsoft Ireland Limited © 2014 Skillsoft Ireland Limited Presented by: Neil Chappell Tel. 506 462 1311 Date May 2nd 2014
  2. 2. © 2014 Skillsoft Ireland Limited 2 Product Portfolio Continuous leadership learning for employees at all levels of the organization Best Minds In Business • Leadership Advantage • Competency based paths • Reinforce or complement learning in competencies • Performance support • Cadenced, outcome-based programs • Core management and leadership competencies • A fully functional, time-tested, formal management development program • Courses, LDC, Books, KCs ExecSummaries, ExecBlueprints • Blend best-of-breed assets with existing programs • Often used for individual learning
  3. 3. © 2014 Skillsoft Ireland Limited The ‘Power of Many’ Skillsoft offers solutions that help to mobilize ALL employees around what matters most to create an unprecedented level of organizational momentum and agility. We Make it Stick We make continuous learning possible and embed it into the culture and workflow of your people. They develop constantly with a practical approach for today’s busy leader. The Best Minds in Business Your people learn from the very best minds in business and leadership – the most recognized business thinkers, consultants and CEOs - including Jack Welch, Marshall Goldsmith, Stephen Covey and many more 3 Skillsoft and Leadership Not for a day, a week, a month, or even a year, but for life through immersive training and continuous reinforcement
  4. 4. © 2014 Skillsoft Ireland Limited 4 Introducing “Welch Way” Skillsoft is excited to announce a strategic partnership with the Jack Welch Management Institute to offer the Welch Way
  5. 5. © 2014 Skillsoft Ireland Limited Jack Welch’s singular business insights that provide a proven game plan for success , which cuts through theory and gives users practical, immediate actionable management skills  Timeless Teachings  Immediate Applicability  Interactive Learning 5 What is the “Welch Way” If you could have Jack Welch coach your team, wouldn’t you take him up on it?
  6. 6. © 2014 Skillsoft Ireland Limited 6 Immersive management development program • Branded thought leadership • Programmatic, cadenced, structured • Actionable learnings • Aligned to proven core management principles
  7. 7. © 2014 Skillsoft Ireland Limited  One of the world’s most reputed and celebrated CEO’s  Achieved epic results in 21 years as CEO of GE – market capitalization had a 30-fold increase of more than $400 billion  Named "Manager of the Century" by Fortune magazine.  More active in business than ever as an author, advisor, speaker and television commentator  Head of Jack Welch, LLC, serves as Senior Advisor with private equity firm, Clayton, Dubilier & Rice and an advisor to IAC (Interactive Corp)  Executive Chairman of Jack Welch Management Institute at Strayer University 7 About Jack Welch
  8. 8. © 2014 Skillsoft Ireland Limited “I believe the desire and ability of an organization to continuously learn from any source anywhere, and rapidly convert this learning into action, is its ultimate competitive advantage.” Jack Welch on learning
  9. 9. © 2014 Skillsoft Ireland Limited Welch Way’s initial offering focuses on the most mission-critical dimensions of management through six comprehensive programs:  Leadership in Action  Change Management  Creating a Winning Strategy  Managing Your Team  Finance for Managers (available Q2)  Operational Excellence (available Q2) 9 Welch Way Programs The Welch Way is a management training program that delivers battle-tested business techniques you can put into action immediately
  10. 10. © 2014 Skillsoft Ireland Limited Each of the six programs is divided into modules focused on mission- critical management skills and comprise:  Jack Welch keynote videos  Reflective questions  Video-based core content  Playbooks for actionable steps  Assessments  Coach’s, facilitator, participant guides  Approximately 8-10 hours of content per program 10 Welch Way Program Structure Takeaways A Plan of Action
  11. 11. © 2014 Skillsoft Ireland Limited Leadership in Action: Course Outline Example • Mission Statements that Work – Your Roadmap to Winning • Motivating Your Team with Mission and Behaviors • Managing Your People for Performance • Hiring Great People • Getting Every Brain in the Game • Qualities of Great Leaders • Candor: Getting to What Matters • Going with your Gut: How to Make the Tough Calls • Building a Learning Team • Rewarding Risk • Celebrating Success
  12. 12. © 2014 Skillsoft Ireland Limited Facilitator, Coach & Participant Guides 12
  13. 13. © 2014 Skillsoft Ireland Limited  Three unique guides for each unique role: Participant, Facilitator and Coach’s Guides are provided by Learning Consultant upon program implementation.  These guides direct the key players through each step of the program via checklists, calendars, discussion questions, facilitation tips—and more!  In addition to the guides, additional support services are available. Ask your Learning Consultant for information. 13 Welch Way Guides: Overview Skillsoft ensures that each organization is set up for success by providing all players in the Welch Way program the unique level of support required to immerse learners and implement learnings.
  14. 14. © 2014 Skillsoft Ireland Limited Client Team Roles Welch Way Executive Sponsor(s) (3 – 4 hours over the program) Typically the contract decision maker; provides executive direction Appoints the client team Participates in the development of the measurement strategy Attends program reviews Engages leadership and program participants Welch Way Project Leader (Pre-implementation 25% FTE; post implementation 10% FTE) Client-side central point of contact. Partners to set implementation timelines, ensures deliverables are met, and monitors progress Serves as the primary program contact post- implementation Participates in program reviews Welch Way Coaches (15 minute/week/coachee) Review the Coach’s Guide. Coach participants through the program by helping your coachee tie personal objectives back to the organization's strategic objectives Review the Program Charters created by coachees Check in with coachees throughout the program Observe how coachees leadership skills evolve. Provide meaningful feedback, positive recognition, and helpful ideas for course correction Welch Way Program Facilitator & Marketing (90 minute/week*) Distributes facilitator, participant & coach’s guides. Organizes and conducts program kick off, mid-point check in and final meeting with participants per Facilitator’s Guide. Partners with the Learning Strategist to design the marketing plan then customizes and distributes the marketing collateral Participates in program reviews Skillport or LMS Administrator (Pre-implementation 25% FTE; post implementation 10% FTE) Attends virtual admin training sessions Manages learner database Assigns Welch Way content to Runs usage reports * Time commitment for the facilitator will increase during the program depending on the number of cohorts.
  15. 15. © 2014 Skillsoft Ireland Limited Facilitator’s Guide: Overview  Designed for the Client Program Leaders and Facilitators  Provides a guide to:  Configure the program  Ensure program success  Set up and run a kick off meeting  Host a mid-point check in meeting  Host a final debrief meeting  Continue the journey  Includes Discussion Questions  Provides a recommended Program Calendar 15
  16. 16. © 2014 Skillsoft Ireland Limited Facilitator’s Guide  Everything a facilitator needs to successfully set up and run the program, including:  Configuration instructions  Facilitator tips  Checklists 16
  17. 17. © 2014 Skillsoft Ireland Limited Facilitator Guide: Discussion Questions  Suggestions for weekly discussion questions that drive deeper engagement  Questions can be discussed during weekly cohort meetings, or emailed to participants as virtual conversation starters or ideas for self-reflection 17
  18. 18. © 2014 Skillsoft Ireland Limited Facilitator Guide: Program Calendar  Provides a recommended cadence that can be modified to meet each unique group’s needs  Includes detailed time commitments per week (in minutes) to:  Sets clear timing expectations for participants  Allows participants to plan accordingly 18
  19. 19. © 2014 Skillsoft Ireland Limited  Provides a program overview so coaches and executive sponsors are aware of the contents  Allows coach to be knowledgeable about program contents even if they’re not participants themselves  Encourages coach to engage in coaching conversations with participants  Outlines behaviors to watch for relevant to each section in the program  Provides discussion questions for coaches to leverage in coaching conversations 19 Coach’s Guide: Overview
  20. 20. © 2014 Skillsoft Ireland Limited Coach’s Guide: Coaching in the “Experience the Program” Phase  For each program section, coach can quickly and easily:  Follow along via short description of concepts covered in section  Learn about new leadership behaviors to anticipate and encourage  Access discussion questions or topics to guide coaching conversations 20
  21. 21. © 2014 Skillsoft Ireland Limited Participant Guide: Overview  Provides an overview of the program structure and includes a program calendar  Checklists outline expectations and actions for each section of the course  Encourages participants to collaborate with each other and with their coaches 21
  22. 22. © 2014 Skillsoft Ireland Limited  Weekly checklists help participants stay on track  Weekly calendar Includes detailed time commitments per week (in minutes) to:  Sets clear timing expectations  Allows participants to plan accordingly 22 Participant Guide: Checklists & Calendars
  23. 23. © 2014 Skillsoft Ireland Limited  In addition to guides, teams are also provided with a brief (2 page) document that allows participants, coaches and sponsors to:  Outline success  Identify learning opportunities  Set goals for the program  Participants are encouraged to complete their Program Charter prior to program start, and then review and reflect on this tool during and post-program 23 Program Charter Tool: Overview
  24. 24. © 2014 Skillsoft Ireland Limited Welch Way Services
  25. 25. © 2014 Skillsoft Ireland Limited  Core services are included in the price of the product and offered by the account Learning Consultant  On-going client support including implementation, alignment, marketing and measurement  Implementation Services:  LMS/Site set-up support  Client Community ID creation  Connect client to purchased program guides (Facilitator, Coach and Participant guides)  Access to Administrator training  Ensure client schedules kick-off, mid-point and final call 25 Welch Way Core Services
  26. 26. © 2014 Skillsoft Ireland Limited The Program Services offering comprises 10-15 hours of virtual implementation and facilitation service, per Welch Way program. The Skillsoft Consultant will: 26 Welch Way Program Services  Guide administrators on implementation of program logistics:  Site set up, program assignment, customization of Quick Reference Guide  Review all program support materials with client:  Program overview, best practices, and delivery tips  Participant, Facilitator and Coach’s Guides, and Program Charter Tool  Best practices for inGenius/social collaboration tool, and Game Changer activity review  Conduct all 3 program calls with program participants:  Kick off call, Mid-point call & Final call  Conduct call with Coaches to review their role and Guide  Conduct Final Q&A/Readiness call with client sponsors  Train the Trainer capability (at no extra cost)  Conduct program with “client trainers” as participants (includes leading a “Practice Session with Trainers”)
  27. 27. © 2014 Skillsoft Ireland Limited Skillsoft Experts Run & Manage The Process Skillsoft Consultant executes all customer responsibilities for implementation, program management and administration, per WW Program: 27 Welch Way Turnkey Solution Services • Strategic planning and participant selection • Staggered schedule coordination and cohort management • Pre-launch marketing and communications • Champion and Coach preparation • Kick-off presentations to each cohort (max of 25 participants in each cohort for increased engagement and collaboration) • Progress tracking and reporting • Weekly reminder email and social learning prompts • Facilitation of collaborative sessions (mid-point and end-point) • Post-program performance impact surveys at 3 and 6 months
  28. 28. © 2014 Skillsoft Ireland Limited WW Services Features Core Services Program Services Turnkey Services Virtual client logistical deployment support including: Access to program materials, site set up, admin training, marketing Review of all supporting materials with client including delivery best practices Strategic planning, participant selection and program management, on behalf of the client Conduct Practice Session with client trainers Conduct Coaches meeting Conduct Kick-off, Mid-point and Final program meetings Staggered schedule coordination and cohort management Progress tracking and reporting Send weekly reminder email and social learning prompts Conduct final Q&A Session with Client Sponsors Post-program surveys, at mutually convenient times 28
  29. 29. © 2014 Skillsoft Ireland Limited Welch Way Partners Customers from every industry are seeing immediate, game-changing results.
  30. 30. © 2014 Skillsoft Ireland Limited Thank You! 30

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