Process Master Meet Terry

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Process Master in action at Connectr #4, 3rd June, IBM Dublin

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Process Master Meet Terry

  1. 1. Meet Terry
  2. 2. <ul><li>A.K.A. </li></ul>
  3. 3. Mister Business Analyst
  4. 4. Terry Works here………..
  5. 5. And here………..
  6. 6. lives here………..
  7. 7. Terry has a project . to make one company process for employee new hire …….
  8. 8. <ul><li>........and produce full documentation. </li></ul>
  9. 9. For Larry, the HR Director of Terry’s company …….. Larry also wants to Automate new hire
  10. 10. Larry lives here………..
  11. 11. <ul><li>These are Larry’s HR Managers …… </li></ul>
  12. 12. ..who Terry doesn’t know………
  13. 13. … who work here………..
  14. 14. <ul><li>and all do things differently…... </li></ul>
  15. 15. <ul><li>…… ..and speak different languages. </li></ul>
  16. 16. 18 months ago , Terry used all these to do process discovery ….. …..
  17. 17. ..but life is easier now………
  18. 18. because he has begun to use
  19. 19. <ul><li>…… .allowing him more time for the…… </li></ul>
  20. 20. <ul><li>so he gets each manager to download Process Master ……… </li></ul>
  21. 21. <ul><li>… ..and asks them to watch the online video which quickly trains them to use the tool……. </li></ul>
  22. 22. <ul><li>… .so they can chart out the local process……. </li></ul><ul><li>…… at their leisure… </li></ul>
  23. 23. <ul><li>… ..and save it to Terrys library ……… </li></ul><ul><li>…… .as processes and sub processes… </li></ul>
  24. 24. <ul><li>…… .instead of having to draft and save multiple file types…….. </li></ul>
  25. 25. ..now Terry is happy…
  26. 26. <ul><li>…… .because all files are in his library…… </li></ul>
  27. 27. <ul><li>… because he can see everyone’s processes…… </li></ul>
  28. 28. <ul><li>…… ..and view what each one wrote…… </li></ul>
  29. 29. <ul><li>……… and how they do things…….. </li></ul>
  30. 30. <ul><li>… .he can review each one’s documentation …. </li></ul>
  31. 31. … .he can then get all the stake holders involved …..
  32. 32. <ul><li>… to agree a company standard…. </li></ul>
  33. 33. <ul><li>… .and apply governance over it…. </li></ul>
  34. 34. <ul><li>… .with local tailoring to each group…. </li></ul>
  35. 35. <ul><li>… .producing proper local training manuals… </li></ul>
  36. 36. <ul><li>… and as files are saved as </li></ul>
  37. 37. <ul><li>… ..he can use them in….. </li></ul><ul><li>… .his BPA tools…… </li></ul>
  38. 38. <ul><li>…… to analyse and simulate….. </li></ul>
  39. 39. <ul><li>…… .then save it back in the library….. </li></ul>
  40. 40. <ul><li>… .which updates all the … </li></ul>
  41. 41. … .he then agrees with …..
  42. 42. <ul><li>…… what parts of the process to automate first ….. </li></ul>
  43. 43. … and engages with Kim
  44. 44. … .and her Team
  45. 45. <ul><li>…… who manage </li></ul>
  46. 46. <ul><li>… .who use the </li></ul><ul><li>… in the </li></ul>
  47. 47. <ul><li>… to put the system into place.. </li></ul>
  48. 48. … .now Larry is happy….
  49. 49. Kim is giving him a valuable system………
  50. 50. that works as a suite of local systems.
  51. 51. … . the new system has saved the company a bundle of cash… and Terry is very happy…….. Pay rise time!
  52. 52. .. and all the managers are happy ………..
  53. 53. <ul><li>… .because all documentation is never out of date… </li></ul>
  54. 54. ..so Terry just keeps a watchful eye on the 360 degree view …
  55. 55. … while he goes off to take on his next project……. … documenting the sales process for…….
  56. 56. <ul><li>…… because can be used by anyone to document any process, no matter how erratically it is performed. </li></ul>
  57. 57. So Remember <ul><li>turns text into diagram into code </li></ul>
  58. 58. So Remember <ul><li>is intuitive and can be used by </li></ul>
  59. 59. So Remember <ul><li>To capture existing, new and emerging processes </li></ul>
  60. 60. So Remember <ul><li>and process maps can be used to </li></ul><ul><ul><ul><li>Deliver automation </li></ul></ul></ul><ul><ul><ul><li>Provide process governance </li></ul></ul></ul><ul><ul><ul><li>Manage compliance </li></ul></ul></ul><ul><ul><ul><li>Create competitive advantage </li></ul></ul></ul>
  61. 61. So Remember <ul><li>making brilliant for </li></ul><ul><li>Business Process Discovery </li></ul><ul><li>Documentation & Automation </li></ul>
  62. 62. <ul><li>So lets run through that message again… </li></ul>
  63. 63. The Simplicity So lo Initial Design Publish to repository Collaborate with colleagues Link to other processes or add sub processes Publish and Orchestrate Round tripping
  64. 64. The Product/Solution
  65. 65. Workflow positioning within: the enterprise Integration Collaboration CRM Knowledge Worker ERP HR Custom Management Financial Clerk Service and Support Sales Process Master
  66. 66. Positioning: .XBP and Business Process Improvement & Business Process Analysis Business Process Discovery Business Process Repository Complete Business Process Management Automate & Re-Use Who When What Where Why How
  67. 67. Why Process Master? <ul><li>Every one has its own designer </li></ul><ul><li>Every designer is proprietary </li></ul><ul><li>Every designer is technical in nature and requires formal training </li></ul>
  68. 68. Commercial In Confidence Process Master as the Business Analyst Business System Business User
  69. 69. www.processmaster.com Alan Crean Mobile: +353 857 654455 [email_address]

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