People & Resource Productivity (Technical, Human, & Process) in Business. By Neelesh V. Sakhardande.
What is Productivity ?
•Productivity is the factor or proportion to which your staff has delivered the desired performance.
•Productivity is linked to Capability. But, there are a few more parameters that contribute to it.
•Every business has to quickly gear up and build its Productivity which is Capability + more.
What is a Resource ?
•Resource is any asset entity in a organization which is expected to deliver value to the organization.
•Every Resource in an organization is expected to deliver a desired performance.
•Resources can be of the following nature :
•Technical / Technology-based Resource
•Manpower / Human Resource
•Systems & Processes
What is Capability ?
•Capability is the ability to perform a function effectively.
•Capability is a group or set of skills.
•There is a difference between ‘having the Capability’ and ‘doing it as expected’.
Difference can be Fatal !
•A member might be capable of handling a function. But might be doing it unwillingly.
•There is a difference between ‘Knowing to Speak’ & ‘Speaking’.
•In an organization, this difference can be FATAL !!!
Build your Fortunes !
•This ‘Fatal’ difference can keep on increasing with time if not attended to in time.
•It can be a great task to be worked on by the leadership with immediate focus.
•Addressing or reduction of this ‘Fatal’ difference can change Organizational Fortunes !!!
The Need for Productivity
•Building Productivity of Resources is the need of today’s competitive market place.
•Your Organization needs to be prompt and effective in building Capabilities as per the market dynamics.
•Absence of this effort can have serious effect on :
•Difference between Capability and Performance can be for various reasons.
•It is not necessarily because of Motivation.
•Besides ‘Motivation’, it can also be because of various reasons like :
•Systems & Processes
•Some other internal factors
•Resource Productivity exercise can :
•Be a boon if planned in an articulate fashion.
•Keep you up-to-date on your strengths to capture opportunities in the market.
•Face market challenges confidently.
•Provide the Best Experience to your customer pre & post the sale.
•Generate Customer Loyalty leading to re-purchases and references.
•Build a positive Brand image and Good-Will in the market.
•Increase Brand awareness.
•Achieve Vendor & Partner appreciation and co-operation.
•Build better Employee satisfaction on-the-job leading to
•Better Performance through Improved Productivity
•Enhanced Contribution to Organizational Objectives
•Higher Loyalty & Reduced Attrition