Tiger Dispatch
VERSION 1.5
3/2/2014

AGENDA
• What is Tiger Dispatch?
• Features
• Architecture
• Screenshots

TIGER DISPATCH
Tiger Dispatch is a web application which supervisors and field teams who
work in Tiger Team project use for:
•
Assignment Management
•
Live RSSI, VSWR and alarm info
•
Live Map Tracker
•
Directions and distance estimates
•
Weather Forecast, Site info
•
Reporting

ARCHITECTURE
Industry standard three-tier architecture has been used. Presentation, application
processing, and data management functions are logically separated which makes
the application flexible and reusable.
Presentation
Application
Data
Technologies used:
• Operator and Tester GUI
• Output Files
• Operation Workflow
• Business Logic
• Google Maps API
• Database (Sites, Tests, Testers etc.)
• Input Files (RFDS, Red Line, Photos etc.)

MAIN PAGE

LOGIN PAGE
User Management:
•
Unlimited users
•
Unlimited roles
(supervisor, field team, admin etc.)
•
Easy to use GUI
•
Secure connections

Supervisor screens:
•
Assignments
•
Tickets
•
Sites
•
Teams
•
Messages
•
Map Tracker
•
Forum
•
Reports

SUPERVISOR
DASHBOARD
Field Chooser
Edit and Delete
features
Dashboard is a customizable table which shows
all assignments at a glance.

SUPERVISOR
DASHBOARD
Grouping and filtering features
makes management easier.
Grouping
Filtering

SUPERVISOR
NEW ASSIGNMENT
Auto-complete fetches the best matches
from site database based on user’s input
Location,
weather
forecast
and health
check for
selected site

SUPERVISOR
TICKETS
Site photos uploaded by field teams

SUPERVISOR
SITES
Site database can be view or edited

SUPERVISOR
TEAMS
Teams can be view, edited or deleted

SUPERVISOR
MESSAGES
Messages with other users

SUPERVISOR
MAP TRACKER
• Field team
application sends
teams’ GPS data
to Map Tracker.
• Teams last location
is shown on the
map with their last
site assigned.

SUPERVISOR
REPORTING
Assignment Counts

SUPERVISOR
REPORTING
Assignment Counts
(Different skin, order value and chart type)

SUPERVISOR
REPORTING
Assignment Information

SUPERVISOR
REPORTING
Maximum speed graphic based on the data
trackers in vehicles send to the application.

SUPERVISOR
REPORTING
Average Speed

SUPERVISOR
FORUM
Forum for knowledge sharing
It supports single sign-on (SSO) and mobile devices

Field Team screens:
•
Lists for available, In progress and
completed tests
•
Progress update
•
Site and issue information
•
Health Check
•
Site direction, weather forecast
•
Messages
•
Forum

FIELD TEAM
MAIN PAGE & LOGIN

FIELD TEAM
ASSIGNMENTS
• Field team can see the assignments
• Details of completed tests can be seen.
• Teams’ location is saved in the
background periodically.
• Forum and feedback modules are mobile
compatible
• Messages buttons create easy access for
internal communication

FIELD TEAM
ASSIGNMENT DETAILS AND PROGRESS
•
Field team updates the progress by clicking buttons: Leaving the office, Starting the test, Test finished, Arrived the office
•
Field team can close this page or restart the device. Data will be available after visiting back and all counters will continue
from their last state

FIELD TEAM
DIRECTIONS
• Application redirects
user to Google Maps
with start and end
addresses.
• Both maps.google.com
and Google Maps app
can be used

FIELD TEAM
FILES
Field team can view the files uploaded by supervisor. Files are shown in
mobile device’s native apps

FIELD TEAM
TEST FINISHED
• Field team enters the information
about the issue and the solution
after test has been done.
• Site photos can be uploaded

FIELD TEAM
FORUM AND FEEDBACK

THANK YOU