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NCompass Live: An Inside Look at the National Rural Transit Assistance Program Resource Library

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NComapss Live - April 17, 2019
http://nlc.nebraska.gov/ncompasslive/

Learn about the National Rural Transit Assistance Program’s (National RTAP) wide array of rural and tribal transit resources and join us for a behind-the-scenes look at our Resource Library and ways to connect with us for training and technical assistance. Our free training resources include print and DVD training modules, eLearning courses, topic guides, webinars, technical briefs and more.

Presenter: Cara Marcus, Resource Center Manager, National Rural Transit Assistance Program.

Published in: Education
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NCompass Live: An Inside Look at the National Rural Transit Assistance Program Resource Library

  1. 1. NC Compass Live: An Inside Look at the National RTAP Resource Library April 17, 2019 U.S. Department of Transportation Federal Transit Administration
  2. 2. Presenter Cara Marcus Resource Center Manager National RTAP 2
  3. 3. What is National RTAP? • National Rural Transit Assistance Program (National RTAP) • A program of the Federal Transit Administration since 1987 • Administered by the NeponsetValley TMA • Headquarters in Woburn, MA with office in Washington, DC • Dedicated to creating public & rural transit solutions in America • Provide technical assistance, collaboration and free training and transit products to rural and tribal transit organizations 3
  4. 4. Who can use our resources? • Rural areas (under 50,000 population) with transit service, such as public transportation, demand-response service, etc. • Tribal areas and Indian reservations with transit service • Intercity transportation including travel in rural areas • Transit industry researchers, librarians and students 4
  5. 5. National RTAP Resource Library • Free, quality technical assistance and training materials • Rural and Tribal transit focused • National RTAP resources  Training modules (hard-copy and eLearning)  Technical briefs  Articles  Toolkits  Web-based applications  Webinars • Relevant resources by other organizations 5
  6. 6. Our Online Portal - Resource Share 6 Search, browse or read our user guide Links to topic resources and web pages New featured resource each month Email, call, chat, hours and policies Order, view orders and access favorites All resources developed by National RTAP Stand-alone products in our library
  7. 7. Browsing 7 Subject Format Browsing the subject Planning and Design displayed 126 items, including: • Best Practices InTransit Service Planning • Developing, Designing and Delivering Community Transportation Services • Getting Started: Creating a Vision and Strategy for CommunityTransit
  8. 8. Searching 8 • Simple and advanced search options  Keyword  Title  Abstract  Format  Organization  Publication Date Let’s try it – https://www.nationalrtap.org/Resource-Center/Resource-Library
  9. 9. Downloading 9 1. If the download icon is green, click on it to download a PDF. 2. Click the download bar. 3. Your file will appear as a PDF on the bottom left of your screen.
  10. 10. Please share and cite our resources 10 Resource Share is truly meant to share! Use the permalinks to resources developed by National RTAP in your newsletters, documents, website and social media. National RTAP. (2017) Substance Abuse AwarenessTraining,Testing, and ComplianceTechnical Brief. http://nationalrtap.org/Resource-Library/Advanced-Search/fid=788 National RTAP. (2017) Substance Abuse AwarenessTraining,Testing, and ComplianceTechnical Brief. Note: We are always updating our resources. The permalinks will still work, but any dates you enter in your own documents may need to be updated.
  11. 11. Saving Favorites 11 1. Click on the green star next to any item that you would like to save as a favorite. 2. If you are logged into Resource Share, the star next to the item will turn yellow. If you are not logged in, you will be prompted to log in or create an account if you want to view favorites. 3. Click theView Favorites link while logged in to return to your favorited items. Note: If you don’t want to save any resource, you can always “unfavorite” it.
  12. 12. Ordering 12
  13. 13. Our Collection Development Model 13
  14. 14. Resources by Roles 14 Development of a specialized job title taxonomy based on national classifications and original research Utilization survey results post-implementation
  15. 15. Customer Relationship Management 15 Our Tech Support Team built a customized Customer Relationship Management (CRM) database for the library to track users’ information needs and expertise.
  16. 16. Beyond the Library 16
  17. 17. Web Apps 17
  18. 18. Toolkits 18 • Regulations • Templates • Forms • Transit benefits statistics • Instructions for helping people find transportation
  19. 19. Webinars, Roundtables and Chats 19
  20. 20. Let’s get social! 20
  21. 21. Connect with Experts 21 • Directories of Trainers and State RTAP Managers • Request technical and/or peer assistance through our site • List of FTATribal Liaisons • Lists of online transit forums and technical assistance programs • National RTAP Rural Transit Manager’s Forum • National RTAPTechnical Assistance Conference
  22. 22. Schedule a visit and tour 22
  23. 23. Contact Us 23 If you have any questions or information needs, please call us at 888-589-6821, live chat with us via the National RTAP website, or email us at info@nationalrtap.org. We look forward to assisting you!
  24. 24. Questions? 24

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