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Citizen Participation & Technology
Knowledge of technology’s impact is low
Exuberance and funding for technology are
high
Reviewed 56 NDI Programs
Key Informant Interviews
Case Studies and Vignettes
Citizen Participation
Democratization
Deepens Political Practice
In Three Dimensions...
...to enhance
Political
Space
Citi...
Information
Access
CSOs
Credibility
Strength
Citizenship
Citizen
Voice
Occupied
RelationshipsAccessible
Meaningful
Political
Space
Responsiveness
Transparency
Capacity to
Respond
Political Will
Government
Accountability
Study Findings
Technology is being used to create
spaces and opportunities for
citizens to express their voices
But making these voices politically
stronger is a harder challenge that is
political and not technological
CapacityWill
Technology may have changed the ability to respond
to citizens, but has not changed actual government
behavior
Technology enables governments to
reach wider audiences...
...but treat the public as consumers
not as citizens with agency
A blurring between
technologies for open data and
the politics of open government
Crowdsourcing does not create self-
organizing, politically influential groups
Not evident that access to technology increases
the political power of marginalized groups
What’s Working ?
Increased the possibility of
political process monitoring
Technology + Political Development + Resources
Rapid responses to political openings
Amplifying the political
organization of CSOs
Moving Forward...
Aspirations are too high for the democratizing
impact of technology on its own
Programs need to define a plausible connection
between technology and democratic development
Adequate funding is needed for the
political implementation of
technology
Practitioners need to be adept at applying
technology for democratization
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Citizen Participation and Technology: An NDI Study
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Citizen Participation and Technology: An NDI Study

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Using case studies from countries such as Burma, Mexico and Uganda, the study explores whether the use of technology in citizen participation programs amplifies citizen voices and increases government responsiveness and accountability, and whether the use of digital technology increases the political clout of citizens.

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Citizen Participation and Technology: An NDI Study

  1. 1. Citizen Participation & Technology
  2. 2. Knowledge of technology’s impact is low Exuberance and funding for technology are high
  3. 3. Reviewed 56 NDI Programs
  4. 4. Key Informant Interviews Case Studies and Vignettes
  5. 5. Citizen Participation Democratization Deepens Political Practice In Three Dimensions... ...to enhance Political Space Citizen Voice Government Accountability
  6. 6. Information Access CSOs Credibility Strength Citizenship Citizen Voice
  7. 7. Occupied RelationshipsAccessible Meaningful Political Space
  8. 8. Responsiveness Transparency Capacity to Respond Political Will Government Accountability
  9. 9. Study Findings
  10. 10. Technology is being used to create spaces and opportunities for citizens to express their voices
  11. 11. But making these voices politically stronger is a harder challenge that is political and not technological
  12. 12. CapacityWill Technology may have changed the ability to respond to citizens, but has not changed actual government behavior
  13. 13. Technology enables governments to reach wider audiences... ...but treat the public as consumers not as citizens with agency
  14. 14. A blurring between technologies for open data and the politics of open government
  15. 15. Crowdsourcing does not create self- organizing, politically influential groups
  16. 16. Not evident that access to technology increases the political power of marginalized groups
  17. 17. What’s Working ? Increased the possibility of political process monitoring Technology + Political Development + Resources
  18. 18. Rapid responses to political openings
  19. 19. Amplifying the political organization of CSOs
  20. 20. Moving Forward...
  21. 21. Aspirations are too high for the democratizing impact of technology on its own
  22. 22. Programs need to define a plausible connection between technology and democratic development
  23. 23. Adequate funding is needed for the political implementation of technology
  24. 24. Practitioners need to be adept at applying technology for democratization
  25. 25. Distribution slide / make it a wordcloud Outreach

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