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Etiquette<br />& <br />Good Manners<br />

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Objectives<br />Definition<br />Personal and self care<br />Introductions and greetings<br />Dining etiquette<br />Table manners<br />10 commandments<br />No, No’ s<br />Yes, Yes’ s<br />Famous quotes<br />

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Politeness of your appearance<br /><ul><li>All the lessons of savoir vivre can be resumed in these words: Learning to be at Ease …

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The message: authoritative, conservative, and competent

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Men: hair, beard, dental hygiene ,nails, smells, suit, shirt and last but not least socks and shoes

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Women : hair, eyebrows, nails, makeup, perfume, suit (pants or skirt?), shirts, pantyhose, shoes and last but not least accessories</li></li></ul><li>1st Contact<br />Hand Shake<br />Card giving<br />

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Dining Etiquette<br />

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Table settings<br />

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Styles of Service <br />

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Glassware <br />Liqueur glass<br />Brandy snifter<br />Port glass<br />Alsace glass<br />Bordeaux glass<br />White wine glass<br />Burgundy glass<br />

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Posture and Elbows <br />Sit straight and try not to lean on the table. <br />Keep your elbows off the table and close to the body when you are eating. <br />On the table, mobiles, keys and what can’t be eaten doesn’t belong to it<br />However, when you stop to talk, it is okay to rest your elbows on the table and lean forward. <br />

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Styles of Cutting<br />Continental:<br /> Knife in your right hand<br />American:<br /> Shift split<br />

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10 Commandments<br />Thou shall not jump straight into business talk<br />Thou shall not be late<br />Thou shall not table hop<br />Thou shall not talk politics, diet or family<br />Thou shall not dominate the conversation<br />Thou shall not dawdle over the ordering or eating<br />Thou shall not neglect the old lady next to you<br />Thou shall not answer your mobile<br />Thou shall not neglect the table manners<br />Thou shall not forget to show appreciation<br />Thou shall not leave the table unless urgent reasons<br />

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No, No’s<br />Don’t salt your food before you taste<br />Don’t push your plate or chair away <br />Don’t rearrange or stack your dirty dishes<br />Never tilt your chair<br />Don’t ask people where they are going when they get up from the table<br />If you burp, excuse your self to no one particular<br />Never crumble crackers in your soup or blow on it<br />Don’t chew ice or other inedible parts of the meal<br />Put butter first on your plate, not directly onto your bread<br />To get the last bit of soup, tilt the bowl away from you- the Tug boat goes out<br />

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Yes, Yes’s<br />Always pass the salt & pepper together<br />Need to get something out of your mouth- use your tongue & fork<br />When in doubt, use a utensil rather than your fingers<br />Hair in your food- don’t spoil someone else’s meal by talking about it<br />Food in teeth, blow nose, rearrange hair- go to the restroom!<br />Don’t like your meal- who cares- tell the host you do!<br />

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Official diner<br /><ul><li>Inviting</li></ul>Single in restaurant…<br />Married at home…<br />

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Words to the Wise<br />Nothing that touched your mouth should ever directly touch the table<br />When you are finished- place your silverware at 4 :20o’clock<br />If you spill something don’t make a big deal about it- offer to pay for cleaning<br />If you decide to pass on food being offered, simply say “No Thanks”- no explanation is needed<br />Learn to try new foods when you have the opportunity- you may be confronted with unfamiliar choices in the future<br />

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Famous quotes<br />Good manners will open doors that the best education cannot.<br />Clarence Thomas<br />Respect for ourselves guides our morals; respect for others guides our manners . <br /> Laurence Sterne<br />Etiquette is the science of living. <br />Emilie Post<br />Civility costs nothing and buys everything. <br />Lady Mary Worley Montague <br />A person should be allowed a few redeeming vices, but never bad manners <br /> Mark Twain<br />

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Thank you<br /> Merci<br /> Dankeshon <br />Gracias <br />شكرًا<br />

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NADINE VON CONRAD <br />Etiquette and Image Consultant<br /> Tel: Lebanon +961 3930480 Switzerland +41794433423 <br />E-mail: nadine@cnadine.com<br />Website: www.cnadine.com<br />This presentation has been technically modified by EDUWARE<br />