Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

From Idea To Test Workshop at UX Week 2016

453 views

Published on

Workshop presented at UX Week 2016 - participants practiced Lean UX through rapid collaboration, prototyping & testing with users.

Learning how:
• Co-creation in pairs speeds you up
• Design Studio Method generates & refines ideas
• Quickly you can make clickable prototype
• Testing ideas early is easy

As UX practitioners, we don’t get always get the experience of what it is like to participate in our collaboration sessions. We also often face challenges with getting our teams to focus on the right aspect of our products.

The session will arm you with practical ways to iterate through concepts and designs and foster collaboration that you can start using right-away with your projects and teams. When the whole team participates there is greater buy-in and support to deliver meaningful product experiences with the added bonus of demystifying UX.

You will need to bring your smartphone/tablet and laptop.

Published in: Design
  • Be the first to comment

From Idea To Test Workshop at UX Week 2016

  1. 1. From Idea to Test Rapidly explore concepts as a team A Workshop by Nicole capuana
  2. 2. @ncapuana #UXWeek16 download tools we will use today Download app for your phone & create an account at popapp.in Usability scorecard bit.ly/1IYbRXC (that’s a capital I not a lower case L between the 1 and Y) Download and/or make a copy of scorecard
  3. 3. @ncapuana #UXWeek16 hello!
  4. 4. @ncapuana #UXWeek16 I WORK ON A BOAT
  5. 5. @ncapuana #UXWeek16 Defined UX Standards for Progressive Built Software Design Consultancy Started Usability Program for Fortune 500 Company Teach Lean UX to high schoolers Lecturer & Contributor to IOT class at Case Western Reserve & Evangelize Balanced Teams
  6. 6. @ncapuana #UXWeek16 PERFECTING PASTRAMI RECIPE
  7. 7. @ncapuana #UXWeek16 YOGA EVERY MONDAY IN AN AIRPORT
  8. 8. @ncapuana #UXWeek16 Today, You will practice: Lean UX through rapid collaboration, prototyping & testing with users You will learn how: • Co-creation in pairs speeds you up • Design Studio Method generates & refines ideas • Quickly you can make clickable prototype • Testing ideas early is easy
  9. 9. @ncapuana #UXWeek16 Lean ux Learn build measure • Minimize waste • Validate early • Helps fit UX with Agile • Iterative
  10. 10. @ncapuana #UXWeek16 whole team • Great ideas come from everyone • Shared understanding • Empathy • Cross-functional • 100% dedicated
  11. 11. @ncapuana #UXWeek16 power of pairs • Intense collaboration • Co-creation speeds you up • Build on the best ideas • Pair on everything
  12. 12. @ncapuana #UXWeek16 case study
  13. 13. @ncapuana #UXWeek16 a better search tool • Pair onsite for 2 weeks • Interviews & observations • Individual sketching for rapid idea generation • Combining best ideas • Paper & clickable prototypes • Test with users Problem: 45% turnover of consultants every year Goal: reduce turnover rate with better load balancing
  14. 14. @ncapuana #UXWeek16
  15. 15. @ncapuana #UXWeek16
  16. 16. @ncapuana #UXWeek16 using scorecard
  17. 17. @ncapuana #UXWeek16 a better search tool • MVP in 45 days • Weekly releases puts features into user’s hands for ultimate feedback • Continual process in smaller loops • Ongoing interviews, observations, testing outcome: Turnover rate decreasing saved 82.5 days (every year) with one feature
  18. 18. @ncapuana #UXWeek16 3 parts ideate prototype test
  19. 19. @ncapuana #UXWeek16 You will want more time (but constraints are good)
  20. 20. @ncapuana #UXWeek16 in real-life customer development & user research would inform this process
  21. 21. @ncapuana #UXWeek16 Rules 1. Be open & curious 2. Respect one another 3. There are no bad ideas
  22. 22. @ncapuana #UXWeek16 Pair up
  23. 23. @ncapuana #UXWeek16 Chat 2 minutes to learn something about your partner
  24. 24. @ncapuana #UXWeek16 Create a simple mobile app Your own idea - or - • Grocery list app • Period tracker • Grill timer • When to water the plants • Pet medication tracker/ reminder • Conference planner
  25. 25. @ncapuana #UXWeek16 Sample app Comedian Timer App A simple timer to help comedians keep track of how much time is left in their set. Try it: bit.ly/2aX76mC
  26. 26. @ncapuana #UXWeek16 What is design studio method? • Rapidly generate ideas • Time-boxed cycles of sketch, pitch, critique 
 (5 - 2 - 3 minutes) • Based on solving a user scenario or persona goal • Just enough to convey the concept • Everyone loves it ideate
  27. 27. @ncapuana #UXWeek16 Sketching • Determine as a team what you want to design • Define a goal for your design concept • Sketch screens - it doesn’t have to be the app in it’s entirety but just a path that we can test ideate 15 minutes total 5 minutes to come up with an idea 10 minutes to sketch
  28. 28. @ncapuana #UXWeek16 Pitch Find another team and pitch your app to them: • what your app is • what goals your users have and • how you addressed those goals ideate 2 minutes total The other team should not speak or ask questions, listen only
  29. 29. @ncapuana #UXWeek16 critique Now get feedback from the team you pitched to. Critiquer, share: • 2-3 ways solves problem or meets goals • 1-2 ways to improve • It is NOT what you like ideate 3 minutes total The app team should not speak, defend, or discuss - listen only
  30. 30. @ncapuana #UXWeek16 switch
  31. 31. @ncapuana #UXWeek16 Pitch Find another team and pitch your app to them: • what your app is • what goals your users have and • how you addressed those goals ideate 2 minutes total The other team should not speak or ask questions, listen only
  32. 32. @ncapuana #UXWeek16 critique Now get feedback from the team you pitched to. Critiquer, share: • 2-3 ways solves problem or meets goals • 1-2 ways to improve • It is NOT what you like ideate 3 minutes total The app team should not speak, defend, or discuss - listen only
  33. 33. @ncapuana #UXWeek16 why prototype? • Test early to validate direction • Test your product’s riskiest assumptions • Easy to do at varying levels of fidelity • Tons of tools to help you test • Get buy-in or understanding across the team & stakeholders prototype Excellent review of prototyping tools by Cooper cooper.com/ prototyping-tools
  34. 34. @ncapuana #UXWeek16 refine & build • Based on feedback you got, make adjustments to your app • Determine what you’d like to test - a simple task is best • You may have to sketch a few more screens to complete a path to test • Download POP (if you haven’t already) and create your account • Take photos of your sketches • Upload screens & link together with hotspots prototype 20 minutes total POP app popapp.in
  35. 35. @ncapuana #UXWeek16 time for a break
  36. 36. @ncapuana #UXWeek16 How to test with users? • In-person preferred but remote is an option • Informal or formal • 4 people max - the test participant plus one moderator, one note taker, one observer • Set test objectives, create scripts, set up a scorecard • Do a dry-run • Don’t ask leading questions • Consider having another UX person outside the project team to moderate the test to reduce bias test
  37. 37. @ncapuana #UXWeek16 Sample script Objective: User can set and use a cue timer Scenario: 
 You need to set up a cue timer for your upcoming gig. You’ll have the stage for 5 minutes. Your tasks: • Launch the Stage Timer app and set up your timer. You want to know when you hit the 4 minute and 4:30 marks. • Answer the facilitator’s questions. test For the facilitator: • How do you create a new timer? • How do you play/activate a timer? • What do the colors mean?
  38. 38. @ncapuana #UXWeek16 Create test script • Prepare a 5 minute test • List your objective • Create a task based scenario for your user • List the moderator’s questions test 5 minutes total it should be a simple test
  39. 39. @ncapuana #UXWeek16 The scorecard • A means to help get consensus & direction • Does not replace other scoring like SUS, time on task, success rate, etc. • Binary scoring (0-1) • Calculates a score for each action and an overall score of the scenario - highlights opportunities for improvement test Get a copy at 
 bit.ly/1IYbRXC 
 (that’s a capital I not a lower case L between the 1 and Y)
  40. 40. @ncapuana #UXWeek16 Set up Scorecard • Make a copy of the scorecard and set it up for your test bit.ly/1IYbRXC 
 (that’s a capital I not a lower case L between the 1 and Y) • Set up to score a few tasks, understanding, navigation test 5 minutes total
  41. 41. @ncapuana #UXWeek16 Time to test • Find another team • Each person will have a chance to be a moderator and a note taker - decide who will do what this round • Each test is 5 minutes • Switch team’s test test 10 minutes total
  42. 42. @ncapuana #UXWeek16 Time to test - round 2 • Find a different team • Switch the moderator and note taker roles • Again,each test is 5 minutes • Switch team’s test test 10 minutes total
  43. 43. @ncapuana #UXWeek16 discuss findings • Score the users on the scorecard • Discuss what you observed • Summarize the key ways your app worked and what needs improvement • If you were to do more, what would you do next? Is there something you still need to explore? What do you need answered? test 10 minutes total
  44. 44. @ncapuana #UXWeek16 Show & Tell
  45. 45. @ncapuana #UXWeek16 Retro What did you learn? What did you want more help with? How can this workshop be better? One idea per post-it, write as many as you want then post 5 minutes
  46. 46. @ncapuana #UXWeek16 Learn More Usability testing • How to use SUS • SUS Calculator • How to combine UCD & Agile • How to determine the right number of participants Prototyping • Five app prototyping tools compared Proto.io, Pixate, Origami, Framer & Form • How Prototyping is Replacing Documentation • Vive le Prototype • Building Clickthrough Prototypes To Support Participatory Design • UX Case Study: Kill Bad Ideas with Rapid Prototyping Lean UX • The book • Lean UX - getting out of the deliverables business Design Studio Method • The Design Studio Method - Todd Zaki Warfel (video) • Design Studio: A Method for Concepting,Critique & Iteration Balanced Team • balancedteam.org
  47. 47. great job! I am happy to discuss and go into further detail on any of the methods we used today. Reach out via twitter or email me: nicole.capuana at leandog.com @ncapuana #UXWeek16

×