Groups and TeamsLecture 9.1University of AlbertaALES 204Nancy Bray                        1
HousekeepingSpeech assignment questionsPractice speeches - ECHA 2-131My office hours - Friday, 1 to 3 pm, GSB 823Reading f...
Course Map                         Analyze a communicative situation                                  Plan an approach    ...
Lecture Outline1. Why do we work in groups?2. What are the roles that group members play?3. Making decisions in groups    ...
1. Why do we work in groups?                               5
What aregroups?collection of individuals who                                6
Advantages ofsmall groups                7
Disadvantagesof small groups                  8
When to use agroup                9
Characteristicsof groups Group membership Group size Group goals = Group structure =                     10
Characteristicsof groups Group patterns of communication = Group norms = Group climate =                     11
Key dimensions of teams                          12
Stages of group development                              13
2. What are the roles that groupmembers play?                                   14
Roles in groupsGroup role-classification model 1. Task-oriented roles 2. Maintenance-oriented roles 3. Self-serving roles ...
Task rolestask roles = group rolesdesigned to help the groupachieve its goals                             16
MaintenanceRolesMaintenance roles = designedto ensure the smooth runningof a group                               17
Self-ServingRolesImpede functioning of a groupby preventing members fromworking together effectively                      ...
3. Making decisions in groups                                19
Methods ofdecisionmaking             20
Delphi technique1. Without discussion, group members write down candidate and   reason for choice2. Pass rationale and cho...
Nominal group method1. Problem is defined for group memebers2. Without discussion, group members write down ideas for solu...
The newcollaboration Organizations and collaboration Clay Shirky TED talk: http://www.ted.com/talks/clay_shirky_on_institu...
Photo Creditsgroupwork by @boettergroupwork by chris peglergroupwork by The Infatuatedcollaboration by Jonathan Dyteamwork...
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9.1 groups and teams student notes

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  • - Writing instructors group - all writing instructors -
  • - Writing instructors group - all writing instructors -
  • - call centre example
  • Nominal vote - secret vote of all members Delphi method - experts respond to a questionnaire, good for virtual groups. Works the same as nominal group technique
  • 9.1 groups and teams student notes

    1. 1. Groups and TeamsLecture 9.1University of AlbertaALES 204Nancy Bray 1
    2. 2. HousekeepingSpeech assignment questionsPractice speeches - ECHA 2-131My office hours - Friday, 1 to 3 pm, GSB 823Reading for your lectures on science communication 2
    3. 3. Course Map Analyze a communicative situation Plan an approach Identify strengths and weakness of your approach Context Rhetorical Purpose Channel Intrapersonal Informative Oral Interpersonal Persuasive Written Small Groups Public Visual Mass Communication Online Describe the role that culture, self-perception and language play in communication Define communication 3
    4. 4. Lecture Outline1. Why do we work in groups?2. What are the roles that group members play?3. Making decisions in groups 4
    5. 5. 1. Why do we work in groups? 5
    6. 6. What aregroups?collection of individuals who 6
    7. 7. Advantages ofsmall groups 7
    8. 8. Disadvantagesof small groups 8
    9. 9. When to use agroup 9
    10. 10. Characteristicsof groups Group membership Group size Group goals = Group structure = 10
    11. 11. Characteristicsof groups Group patterns of communication = Group norms = Group climate = 11
    12. 12. Key dimensions of teams 12
    13. 13. Stages of group development 13
    14. 14. 2. What are the roles that groupmembers play? 14
    15. 15. Roles in groupsGroup role-classification model 1. Task-oriented roles 2. Maintenance-oriented roles 3. Self-serving roles 15
    16. 16. Task rolestask roles = group rolesdesigned to help the groupachieve its goals 16
    17. 17. MaintenanceRolesMaintenance roles = designedto ensure the smooth runningof a group 17
    18. 18. Self-ServingRolesImpede functioning of a groupby preventing members fromworking together effectively 18
    19. 19. 3. Making decisions in groups 19
    20. 20. Methods ofdecisionmaking 20
    21. 21. Delphi technique1. Without discussion, group members write down candidate and reason for choice2. Pass rationale and choice to leader3. Leader summarizes the responses and tallies the totals4. Repeat steps 2 to 45. Members encouraged to change answers and vote again6. Tally for round two is final. 21
    22. 22. Nominal group method1. Problem is defined for group memebers2. Without discussion, group members write down ideas for solution3. Each member offers one idea.4. Members clarify ideas5. In private, each member ranks the suggestions6. Member rankings are combined to create group ranking7. Idea with highest ranking put into place 22
    23. 23. The newcollaboration Organizations and collaboration Clay Shirky TED talk: http://www.ted.com/talks/clay_shirky_on_institutions_versus_collabo 23
    24. 24. Photo Creditsgroupwork by @boettergroupwork by chris peglergroupwork by The Infatuatedcollaboration by Jonathan Dyteamwork by yckhongdefensive by MamaDiannainnovation by Vermin Incclay shirky by RSzepandialogue by BASFPlantScienceconversation by ame otakoStudy Group by UBC LibraryStudying by UBC LibraryStudying in Grass UBC Librarynot talking by Ronan_Cdietician by OSSCube 24

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