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May 14, 2014
"10 Worst Listening Habits - and Their Cure" on DailyGood.org (http://bit.ly/1mNrEhR)
TED Talks: "Your Body Language Shapes Who You Are" by Amy Cuddy (http://bit.ly/1jwVMuI)
Good communication skills isn't just about how well your speech is written or how well you delivered your speech. It also matters if your audience understands what you are telling them.
In our 25 years of experience, we've boiled down the 5 things that great communicators and leaders do to achieve clear and effective communication and why they are important in this infographic.
Effective communication skills are rated as one of the most sought-after
transferable skills in business. The ability to communicate clearly encompasses
face-to-face discussions and conversations, formal presentations, telephone
and video-conferencing, and the written word.
Here are 5 things that great communicators do to achieve effectiveness:
Sources: “What Bosses Want – A Guide to Building Leadership Competencies” by Gary & Bonnie Nelson,
founders of NBOGroup Ltd. Other referenced materials belong to 3rd parties website cited.
They speak with
clarity and inﬂuence.
They advocate a
Plan & Structure
They effectively use
Active listening skills let you hear what
someone is saying and interpret the meaning
more clearly and effectively.
It helps to put the other person at ease.
People communicate more openly when they
Effective communicators know how to listen
and probe for clarity in all interactions.
The most basic of all
human needs is the
need to understand
and be understood.
The best way to
understand people is
to listen to them.
They are culturally and
Further Reading:!“10 Worst Listening
Habits – and Their Cure” on
DailyGood.org – http://bit.ly/1mNrEhR
Related Topic: TED Talks: “Your Body Language Shapes Who You Are” by
Amy Cuddy, June 2012 – http://bit.ly/1jwVMuI
² Enable open communication"
² Create a uniform mindset that everyone shares
² People feel that they are part of that future
Star Performer: !Ronald Reagan (40th US President,
By practicing these two, we can
learn to collaborate with internal and
external resources in the most
effective way to get the job done!
Hans-Olov Olsson (President & CEO,
Volvo Car Corporation)
Sheryl Sandberg (COO, Facebook;
former VP of Global Online Sales &
Want to find out how to increase your communication effectiveness
through presentations, meetings, writing, and informal interactions?
2014 Published by NBOGroup Ltd. All Rights Reserved.