Positive Intelligence importance • Research shows that when people work with a positive mind-set, performance on nearly every level—productivity, creativity, engagement— improves. Yet happiness is perhaps the most misunderstood driver of performance. (2)
Benefits • People who cultivate a positive mind-set perform better in the face of challenge. I call this the “happiness advantage”—every business outcome shows improvement when the brain is positive. (2) • Most people believe that success precedes happiness. “Once I get a promotion, I’ll be happy,” This is a trap because success is a moving target. (2)
Exercise those Positive Habits 1. Jot down three things you were grateful for. 2. Write a positive message to someone in your social support network. 3. Meditate at your desk for two minutes. 4. Exercise for 10 minutes. 5. Take two minutes to describe in a journal the most meaningful experience of the past 24 hours. Reference: Harvard Business Review Jan-Feb 2012 issue, article entitled Positive Intelligence by Shawn Achor
Bottom line of happy employees • For companies, happy employees mean better bottom-line results. Employees who score low in “life satisfaction,” a rigorously tested and widely accepted metric, stay home an average of 1.25 more days a month, a 2008 study by Gallup Healthway’s shows this, translates into a decrease in productivity of 15 days a year.
Bottom line of happy employees • In a study of service departments, Jennifer George and Kenneth Bettenhausen found that employees who score high in life satisfaction are significantly more likely to receive high ratings from customers. • In addition, researchers at Gallup found that retail stores that scored higher on employee life satisfaction generated $21 more in earnings per square foot of space than the other stores, adding $32 million in additional profits for the whole chain.
References1 Understanding pro social behaviour, sales performance, and turnover: A group-level analysis in a service context. George, Jennifer and Bettenhausen, Kenneth Journal of Applied Psychology, Vol 75(6), Dec 1990.2 Harvard Business Review Jan-Feb 2012 issue, article entitled Positive Intelligence by Shawn Achor3 Gallup Healthway’s Well Being Index:4 http://www.well-beingindex.com/
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