Trainers Training

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  • TRAINER’S TRAINING PROGRAM
  • Trainers Training

    1. 1. TRAINER’S TRAINING PROGRAM DXN Training
    2. 2. Turn Cell phones OFF ! Pay FULL ATTENTION to all sessions Reserve questions till the end of presentation Try to avoid INTERRUPTIONS No taping of the sessions please! H O U S E R U L E S TRAINERS’ TRAINING PROGRAM
    3. 3. <ul><li>This is a SKILLS TRAINING Program </li></ul><ul><li>Proper delivery of the BOM/ DOP script </li></ul><ul><li>Pre-requisite: Knowledge of Company, Product </li></ul><ul><li>& Marketing Plan </li></ul><ul><li>Practice makes one perfect </li></ul><ul><li>Participation encouraged </li></ul>CLARIFICATION OF EXPECTATIONS TRAINERS’ TRAINING PROGRAM
    4. 4. <ul><li>Attitude & Knowledge reqd for: </li></ul><ul><li>Effective BOM/ DOP presentation </li></ul><ul><li>Knowledge of BOM/ DOP scripts </li></ul>TRAINING OBJECTIVES TRAINERS’ TRAINING PROGRAM
    5. 5. <ul><li>ENLIGHTENMENT </li></ul><ul><li>- Desire but No Data </li></ul><ul><li>ENCOURAGEMENT </li></ul><ul><li>- Data but No Desire </li></ul><ul><li>ENLISTMENT </li></ul><ul><li>- Audience must ACT ! </li></ul>GOALS OF THE PRESENTATION TRAINERS’ TRAINING PROGRAM
    6. 6. Your presentation begins from the MOMENT you walk into the room! TRAINERS’ TRAINING PROGRAM
    7. 7. <ul><li> Dress your BEST </li></ul><ul><li>Clothes should fit well & match the occasion </li></ul><ul><li>Use colours that complement your complexion </li></ul><ul><li>Avoid too bright colours </li></ul><ul><li>Avoid heavy jewelry that sparkle, dangle & make noise </li></ul><ul><li>Make up - simple </li></ul><ul><li>Hair - Adds to a positive overall impression </li></ul>THE APPEARANCE OF A WOMAN PRESENTER TRAINERS’ TRAINING PROGRAM
    8. 8. <ul><li>Use a business attire, well pressed & choose a colour that will suit your complexion </li></ul><ul><li>Use a tie that compliments the colour of shirt </li></ul><ul><li>Shoes should be appropriate, comfortable, and well shined </li></ul><ul><li>Hair frames the face, beards should be trimmed </li></ul><ul><li>Avoid eyeglasses in case not necessary </li></ul>TRAINERS’ TRAINING PROGRAM THE APPEARANCE OF A MAN PRESENTER
    9. 9. <ul><li>CREDIBLE : Represent your message well </li></ul><ul><li>CONVINCING : Present your case in a clear fashion </li></ul><ul><li>CHALLENGING : Close with an </li></ul><ul><li>emotional appeal </li></ul>EFFECTIVE PRESENTATION GOES BEYOND APPEARANCE TRAINERS’ TRAINING PROGRAM
    10. 10. WORDS that we USE YOU MUST KNOW HOW TO COMMUNICATE YOUR MESSAGE WELL GESTURES NON-VERBAL CUES TRAINERS’ TRAINING PROGRAM
    11. 11. TWO WAY STREET Giving End Receiving End TRAINERS’ TRAINING PROGRAM COMMUNICATION
    12. 12. <ul><li>Consider their NEEDS </li></ul><ul><li>- Why are they HERE? </li></ul><ul><li>- What do they WANT to hear? </li></ul><ul><li>Consider their VALUES </li></ul><ul><li>- What is IMPORTANT to them? </li></ul><ul><li>Consider their CONSTRAINTS </li></ul><ul><li>- What is their BACKGROUND ? </li></ul>TRAINERS’ TRAINING PROGRAM Who is my Audience ?
    13. 13. <ul><li>Remember! Audience … </li></ul><ul><li>TV SENSITIZED </li></ul><ul><li>IN A HURRY </li></ul><ul><li>HEARD YOUR COMPETITOR </li></ul><ul><li>EXPECTING A LOT FROM YOU </li></ul><ul><li>HIGH HOPES </li></ul>TRAINERS’ TRAINING PROGRAM Your Audience can get Easily bored !
    14. 14. . U <ul><li>BEGINNING </li></ul><ul><li>- Have yourself INTRODUCED </li></ul><ul><li>* Prepare your introduction </li></ul><ul><li>* Build credibility & expectation </li></ul><ul><li>- Break the ICE between you & the audience </li></ul><ul><li>* Make them RESPOND </li></ul><ul><li>* Make them LOOSEN UP with.. </li></ul><ul><li>Well-delivered anecdote or joke </li></ul>TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE
    15. 15. . <ul><li>MIDDLE </li></ul><ul><li>- Constantly keep your audience INTEREST </li></ul><ul><li>- READ their reaction </li></ul><ul><li>* BODY LANGUAGE </li></ul><ul><li>* FACIAL EXPRESSION </li></ul><ul><li>- Get them INVOLVED in the presentation </li></ul><ul><li>- Use amusing anecdotes, examples & word picture </li></ul><ul><li> - Use simple, colorful & meaningful visual aids </li></ul>TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE
    16. 16. <ul><li>CLOSING </li></ul><ul><li>- Retaining audience INTEREST UNTO THE END </li></ul><ul><li>- Get them EXCITED & MOTIVATED </li></ul><ul><li>- Build your presentation to a CLIMAX </li></ul><ul><li>- Don’t invite QUESTIONS </li></ul><ul><li>- Close DECISIVELY </li></ul>TRAINERS’ TRAINING PROGRAM Winning your AUDIENCE
    17. 17. <ul><li>Watch their reactions </li></ul>TRAINERS’ TRAINING PROGRAM Delivering Your Presentation <ul><li>Communicate your enthusiasm to audience </li></ul><ul><li>Use an animated & interactive </li></ul><ul><li>style of presentation </li></ul><ul><li>Control your audience & command </li></ul><ul><li>their attention & response </li></ul>
    18. 18. <ul><li>POSTURE </li></ul><ul><li>- Stand tall & be relaxed </li></ul><ul><li>- Stand on both feet & face the </li></ul><ul><li>audience all the time </li></ul><ul><li>POSITION & Movement </li></ul><ul><li>- Don’t stay on ONE SPOT </li></ul><ul><li>- Move about briskly </li></ul><ul><li>- Don’t turn your back on your </li></ul><ul><li>audience </li></ul>TRAINERS’ TRAINING PROGRAM Presentation Tips
    19. 19. <ul><li>GESTURES - Help to visualize your presentation </li></ul><ul><ul><li>Be Natural </li></ul></ul><ul><ul><li>Use appropriate gestures as if you are talking to </li></ul></ul><ul><ul><li>a friend </li></ul></ul><ul><ul><li>Avoid excessive or inappropriate gesturing </li></ul></ul>TRAINERS’ TRAINING PROGRAM Presentation Tips
    20. 20. <ul><li>EYE CONTACT </li></ul><ul><li>- Builds rapport & establishes communication </li></ul><ul><li>- Speak with eye contact </li></ul><ul><li>- Look at your audience </li></ul><ul><li>- Disarm the audience with a look </li></ul>TRAINERS’ TRAINING PROGRAM Presentation Tips
    21. 21. <ul><li>USING YOUR VOICE </li></ul><ul><li>- Modulate your voice & avoid a MONOTONE </li></ul><ul><li>Speak slowly & clearly. Don’t talk TOO FAST </li></ul>TRAINERS’ TRAINING PROGRAM Presentation Tips - Talk LOUD ENOUGH for all to hear - Use your DIAPHRAGM not your throat - Use pauses properly
    22. 22. <ul><li>Screen and Projector </li></ul><ul><li>- Whether Bulbs are working ? </li></ul><ul><li>Always keep a Spare bulb </li></ul><ul><li>- Ensure sufficient visibility </li></ul>TRAINERS’ TRAINING PROGRAM Pre-Meeting Preparation <ul><li>White Board & Markers </li></ul><ul><li>- Be sure you have a working </li></ul><ul><li>-White board </li></ul><ul><li> -Markers </li></ul><ul><li> -Eraser </li></ul>
    23. 23. <ul><li>POINTER </li></ul><ul><li>- Use a pointer </li></ul><ul><li>SOUND SYSTEM AND MICROPHONES </li></ul><ul><li>- Check the hall acoustics to determine the need of </li></ul><ul><li>sound system. </li></ul><ul><li>LIGHTING </li></ul><ul><li>- Audience area should not be dark </li></ul><ul><li>SEATING ARRANGEMENT </li></ul><ul><li>- Don’t put more seats than you need </li></ul>TRAINERS’ TRAINING PROGRAM Pre-meeting Preparation
    24. 24. 1. BUSINESS OPPORTUNITY MEETING (B.O.M.) Objective : To enlist prospects into the business 2. DISTRIBUTORS ORIENTATION PROGRAM (D.O.P.) Objective : To guide distributors in kick starting their DXN career Equip them with Attitude, Knowledge & Skills TRAINERS’ TRAINING PROGRAM Presentation Proper
    25. 25. HOOK INTRODUCTION TRAINERS’ TRAINING PROGRAM Presentation Proper TRANSITION PROPER DIAGNOSTIC QUESTION Commitment to Listen Interest in the Presentation Interest in the Presenter
    26. 26. <ul><li>Bear in Mind that your audience is asking himself, </li></ul><ul><li>“ WHY SHOULD I JOIN DXN?” </li></ul><ul><li>Show the: </li></ul><ul><li>- STABILITY of the COMPANY </li></ul><ul><li>- SUPERIORITY of the PRODUCTS </li></ul><ul><li>- SIMPLICITY of the MARKETING PLAN </li></ul><ul><li>- SUCCESSES of the NETWORK LEADERS </li></ul>TRAINERS’ TRAINING PROGRAM Presentation Proper
    27. 27. <ul><li>Build up to a CLIMAX </li></ul><ul><li>Review the MAIN reason for joining DXN </li></ul><ul><li>Rally them to your closing question </li></ul><ul><li>Emphasize the urgency of making the </li></ul><ul><li>decision TODAY </li></ul>TRAINERS’ TRAINING PROGRAM Finishing Well
    28. 28. <ul><li>Stress That: “ The decision is yours to make” </li></ul><ul><li>“ GO to the person who invited you here today & SIGN UP” </li></ul>TRAINERS’ TRAINING PROGRAM Finishing Well
    29. 29. <ul><li>Organize </li></ul><ul><li>Visualize </li></ul><ul><li>Practice </li></ul><ul><li>Deep breathing </li></ul><ul><li>Relax & release tension </li></ul><ul><li>Move about </li></ul>TRAINERS’ TRAINING PROGRAM Dealing with Fear & Anxiety
    30. 30. <ul><li>Prepare for all types of questions </li></ul><ul><li>Clarify, amplify or simplify </li></ul><ul><li>Keep answers to the point </li></ul><ul><li>Be honest </li></ul><ul><li>The goal is to WIN the customer </li></ul>TRAINERS’ TRAINING PROGRAM How to handle Objections
    31. 31. <ul><ul><li>Learn from other trainers </li></ul></ul><ul><ul><li>Watch and duplicate the </li></ul></ul><ul><li>better trainers </li></ul><ul><ul><li>Read and gain Knowledge </li></ul></ul><ul><ul><li>Practice… practice… practice! </li></ul></ul><ul><ul><li>Prepare for questions </li></ul></ul><ul><ul><li>Be versatile & flexible </li></ul></ul>TRAINERS’ TRAINING PROGRAM Sharpening the Saw
    32. 32. A good presenter ENLIGTHENS , ENCOURAGES & then ENLISTS . TRAINERS’ TRAINING PROGRAM Measure Yourself by Results NOT BY APPLAUSE

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