Week 03 Business Ethics

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Week 03 Business Ethics

  1. 1. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Week 3 Content : Business Ethics Ethics in the Workplace Social Responsibility mplementing SR program Jakarta, September 2008 Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  2. 2. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Intro ..... Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  3. 3. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id What is Ethics ? “Beliefs about what is right and wrong or good and bad in actions that affect others” Content : (Griffin, 2007) Ethics in the “The rules and principles that define right and wrong conduct”. Workplace (Robbin, 2007) Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  4. 4. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id If… Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  5. 5. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Then ... Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  6. 6. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id By process… Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  7. 7. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Is there any gray area in ethics ? Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  8. 8. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id No…!! Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  9. 9. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id What is Business Ethics ? Ethical or unethical behaviors by a manager or employer of an organization Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  10. 10. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Steps in Making Ethical Judgments Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  11. 11. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Same blue taxi ? Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  12. 12. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Coincidence or ... ? Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  13. 13. Expanded Model of Ethical Judgment Making Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  14. 14. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Business Ethical Challenges Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  15. 15. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id How Organizations Shape Ethical Conduct Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  16. 16. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Johnson & Johnson’s Credo Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  17. 17. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Johnson & Johnson’s Credo Content : Ethics in the Workplace Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  18. 18. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Major Corporate Stakeholders Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  19. 19. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Responsibilities of Business Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  20. 20. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Responsibilities to the General Public Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  21. 21. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  22. 22. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Responsibilities to Customer What is Consumerism ? Form of social activism dedicated to protecting the rights of consumers in their dealings with businesses Content : Basic Consumer Rights Source: Griffin, 2007 1. Consumers have a right to safe products. Social Responsibility 2. Consumers have a right to be informed about all relevant aspects of a product. 3. Consumers have a right to be heard. 4. Consumers have a right to choose what they buy. 5. Consumers have a right to be educated about purchases. 6. Consumers have a right to courteous service. Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  23. 23. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Consumer Rights Source: Kurtz & Boone, 2007 Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  24. 24. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Content : Social Responsibility Source: Marketing Magazine, 2006 Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  25. 25. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Ethics in Advertising23 • Food product labeling • Misleading product claims Content : • Deceptive advertising • Morally objectionable advertising Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  26. 26. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Warning Labels Content : Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  27. 27. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Content : Source: Marketing Magazine, 2006 Social Responsibility Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  28. 28. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Content : Social Responsibility Source: Marketing Magazine, 2006 Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  29. 29. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Legal and Social Commitments • Businesses cannot practice illegal discrimination against people in any facet of the employment relationship. Content : • Businesses should provide employees with equal opportunities for reward and advancement without regard to race, sex or other irrelevant factors. Social Responsibility • Businesses should strive to ensure that the workplace is physically and socially safe. Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  30. 30. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Implementing Social Responsibility Programs • Critics of socially responsible business oppose any business activity that threatens profits. Content : • Proponents of socially responsible business believe that corporations are citizens and should help to improve the lives of fellow citizens. mplementing SR program Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  31. 31. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Spectrum of Approaches to Social Responsibility Content : mplementing SR program Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  32. 32. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Top 15 Corporate Foundations Content : mplementing SR program Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  33. 33. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id Establishing a Social Responsibility Program Content : mplementing SR program Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id
  34. 34. Universitas Multimedia Nusantara (UMN) www.unimedia.ac.id thank you Exclusively prepared by: Anna Riana Putriya, SE, MSi e-mail: anna@unimedia.ac.id

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