2011 Jean Block Consulting, Inc. 1DO I SMELL SMOKE ? ? ?Re-Energizing Your Board and Staff
2 Presented by Jean Block Jean Block Consulting, Inc./Social Enterprise Ventures, LLC More than 45 years as Board and Staff leader for local, regional and national nonprofits. Author: Fast Fundraising Facts for Fame & Fortune The ABCs of Building Better Boards www.jblockinc.com www.socialenterpriseventures.com firstname.lastname@example.org 505.899.1520 2011 Jean Block Consulting, Inc.
3 Let’s Talk About Burn Out •Is the Board Room Getting Smoky? •Is Smoke Curling Around the Staff Break Room? •Do You Need Some New Energy and Enthusiasm? •Are You Having FUN? 2011 Jean Block Consulting, Inc.
Recognizing Burn Out4 In the Board Low or spotty attendance at Board meetings. Lack of a quorum. Lack of follow through. Lack of vision and planning. Individualism – personal agendas. Disengagement…disinterest… 2011 Jean Block Consulting, Inc.
Recognizing Burn Out5 In the Staff Absenteeism. Excuses. Complaints. Passive attitudes…”I can’t, It doesn’t matter, etc.” “Circle the Wagons” mentality. Boredom. “But we’ve always done it that way.” 2011 Jean Block Consulting, Inc.
6 Motivated vs. Unmotivated? Which Do You Want for Your Organization? 2011 Jean Block Consulting, Inc.
Motivated vs. Unmotivated7 Motivated: active, energized, curious, engaged, creative, responsive. Unmotivated: passive, mechanical, disinterested, disengaged. Motivated: make better, faster, more creative decisions. Unmotivated: avoid making decisions, rely on others to make decisions for them, repeat decisions made in the past. 2011 Jean Block Consulting, Inc.
Motivated vs. Unmotivated8 Motivated: anticipate problems, are ready with a plan, follow through. Unmotivated: don’t think ahead, don’t follow up. Motivated: show initiative, care. Unmotivated: don’t, don’t don’t… 2011 Jean Block Consulting, Inc.
Closer to Home …9 What Do You See in Your Organization? 2011 Jean Block Consulting, Inc.
Question: Can You Motivate Someone?10 Definition: Motivation is an inner urge that prompts or moves a person to action. It Comes from within. We cannot actually motivate anyone, but we can create motivating environments and opportunities. 2011 Jean Block Consulting, Inc.
11 10 Ideas to Re-Energize Your Board 2011 Jean Block Consulting, Inc.
#1…12 Re-Invest in Mission and Purpose Tour of agency and facilities. Client presentation at Board meetings. Mission printed on all meeting agendas. Statistics, outcomes, accomplishments at every meeting. 2011 Jean Block Consulting, Inc.
#2 …13 Ask and Listen Why are you on the Board? What do you want to accomplish? How can we engage you and your talents more effectively? 2011 Jean Block Consulting, Inc.
#3 …14 Get on the Same Page Recruit effectively and honestly (Time, Talent, Treasure). Job description (sample at www.jblockinc.com). Provide orientation to the agency, the roles and responsibilities…repeat snippits often. 2011 Jean Block Consulting, Inc.
#4 …15 Put the Pieces Together Annual planning retreat to set annual goals. Report on accomplishments at every Board meeting. Hold accountable. Have a purpose for meetings! Communicate, communicate, communicate in a variety of ways as often as possible. 2011 Jean Block Consulting, Inc.
#5 …16 Value Board Member’s Time at Meetings Start meetings on time. Send materials in advance. Consider a consent agenda to minimize time. Require written committee reports…no droning on and on…keep committee work in committees. 2011 Jean Block Consulting, Inc.
#6 …17 Value and Appreciate Thank regularly and often. Personalize it! Print it (newsletter, newspaper, web site, etc.) Thank their supporters (secretary, family, dog). Feature “Board Member of the Month”. 2011 Jean Block Consulting, Inc.
#7 …18 Bless and Release Annual commitment letter (sample at www.jblockinc.com). Guilt-free exit! Re-assign to new opportunity. 2011 Jean Block Consulting, Inc.
#8 …19 Have fun Social events. Include family, clients, staff, etc. 2011 Jean Block Consulting, Inc.
#9 and #10…20 Model the Behavior You Expect from Your Board! Have Fun! Be Inspired! Be Motivated! 2011 Jean Block Consulting, Inc.
21 10 Ideas to Re-Energize Your Staff 2011 Jean Block Consulting, Inc.
#1 …22 Provide Ongoing Opportunities for Growth Identify and involve in special projects. Training opportunities (themselves and for others). Temporary changes with other shifts, departments. Invite civic groups to meet at your office so employees can attend. “Sell” their skills to other departments for short-term assignments. 2011 Jean Block Consulting, Inc.
#2 …23 Give Employees a Sense of Purpose People are motivated when they feel that they are part of something larger than their specific jobs. Share budget, financials, etc. across all departments. Involve employees with managers on problem-solving teams. Give employees opportunities to chair meetings. 2011 Jean Block Consulting, Inc.
#3 …24 Involve Employees in the Mission Hold monthly/quarterly meetings with staff and management to discuss current status, plans for future, triumphs/issues, Q&A’s; criticism, suggestions, discussion encouraged. Ask staff to develop mission statements for their department/job. 2011 Jean Block Consulting, Inc.
#4 …25 Recognize Employees Acknowledgement and appreciation are top motivators of employee performance. Circulate, talk, listen, acknowledge accomplishments as they occur. Write thank you notes to employees. Names tags with years of service. Make copies of client raves; send with notes of appreciation. 2011 Jean Block Consulting, Inc.
#5 …26 Develop Ownership and Goals Develop goals with each employee; let them decide how they will be accomplished. Emphasize how these goals contribute to the larger organization. 2011 Jean Block Consulting, Inc.
#6 …27 Appreciate Employees Pads of colored paper printed with heading “Notes to My Terrific Team Mate”; encourage staff to surprise one another with acknowledgements. Post on office/cubicle walls. Create 2-part thank you notes: part 1 goes to employee; part 2 enters quarterly raffle for gift certificates. 2011 Jean Block Consulting, Inc.
#7 …28 Recognize Accomplishment Send email blast to entire organization asking everyone to applaud (literally) the achievements of an individual or unit at a specific time. At the appointed hour, clapping resounds throughout building. Someone runs up and down the halls ringing a bell, blowing a kazoo or noise maker; everyone comes running; announcement of achievement; congratulations and celebration. 2011 Jean Block Consulting, Inc.
More #7 …29 Name a sandwich in the cafeteria, an event, something after an employee for a month. Assign the perfect parking spot (marked with employee name) for a month. Use newsletters to: invite staff to praise other staff, feature stories on employees, include bios of employees. Create a Hall of Fame wall with photos of high performing employees. Create photo albums showing the progress of projects and all participating members. 2011 Jean Block Consulting, Inc.
#8 …30 Bless and Release Encourage employees to follow their dreams (even if it isn’t with your agency). 2011 Jean Block Consulting, Inc.
#9 and #10 …31 HAVE FUN! Model the Behavior You Expect from Your Employees! Have Fun! Be Inspired! Be Motivated! 2011 Jean Block Consulting, Inc.
Thanks…32 Thanks to Cate Cardwell WonderOrganizations, Inc. for some of these great ideas. www.wonderorganizations.com 2011 Jean Block Consulting, Inc.
More Thanks …33 Thanks for all you are doing to improve the lives of those most vulnerable! How can I help you? Contact me: email@example.com 2011 Jean Block Consulting, Inc.