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Annual Report 2008
Letter from CEO

Child and Adolescent Care

Adult Care

Older Adult Care

Boards and Services

Financial Summary
                                                                          Lea rning Ce
Child and
Adolescent Care

“Madison Center for Children is designed to help patients
  succeed in the least-restrictive tr...
Youth Establishing Self-Sufficiency
                                                            sidebara parent per...
Adult Care
“It’s important that our community knows that
             the work we do every day makes a difference.”

The New Transitions partial hospitalization program
also has very good outcomes. Since mid-2006,
the program has been coll...
Older Adult Care
“Nothing should keep life as a senior from being just as
           enjoyable as it always has been, if n...
Madison Center’s service to older adults reaches
beyond the GeroPsych Institute to numerous
nursing homes throughout the r...
Financial Summary
                                                       Admissions by county*
Fiscal year 2008 patient st...
Measuring Outcomes
Measuring outcomes is important to ensuring                                        In both instances, t...
Boards and Services
Madison Center         Rev. Andre Leveille,   Madison Foundation       Riverside Hospital
Officers    ...
Offices and Clinics       Madison GeroPsych            Riverside Hospital       Uhrig Apartments
    C. Glenn Harris Society           Dhanwantari Center              Mike Shembarger                Saturn of Michiana
Lynn Bradford               Pamela Harris                 Pam Mollette                     Mr. Mark Snell
Jill Branham    ...
Madison Center                                                                                                            ...
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Annual Report 2008


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Madison Center Annual Report 2009

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Annual Report 2008

  1. 1. Annual Report 2008
  2. 2. Contents Letter from CEO Child and Adolescent Care Adult Care Older Adult Care Boards and Services Financial Summary Measuring Outcomes Donors © 2008 • Madison Center, Inc.
  3. 3. nter Lea rning Ce Ea st Bank Ger oPsy ch Insti tute To our community: Next year, we will be 60 years old. Medicaid, and the ongoing pressure from managed care companies to admit fewer and treat less. Formed in 1949, it’s amazing to ascertain what extraordinary vision our founders had in that year, However, we remain committed to caring for you. In creating a community based mental health resource. this annual report you’ll find vignettes about some of At that time, mental health was a taboo topic and our patients, telling you about their personal success most everyone was shipped off to an isolated state- during treatment at Madison Center. Their stories and operated hospital for long-term treatment. hundreds of others like theirs give untold value to what we do here every day. We have grown over these years to become a significant community asset for the South Bend and the geographical area surrounding us. We treat about 17,000 individuals a year, with a great percentage of them being new admissions. So, you can imagine President and CEO how many lives we have touched over 60 years. Like all healthcare providers, we have challenges tied to increasing numbers of uninsured patients, lower reimbursement from governmental payers such as
  4. 4. Child and Adolescent Care “Madison Center for Children is designed to help patients succeed in the least-restrictive treatment environment possible.” It is clear to all that children are indeed our campuses but systematically engage the community future. They will replace us in the workforce and inside schools, homes and places of employment. they will manage our affairs once we are unable. With close working relationships with Northern How prepared they are for these tasks rests on Indiana school districts, the State of Indiana and its our shoulders. Madison Center for Children has social services, and local law enforcement, Madison committed itself to the future success of children Center for Children has a unique opportunity to link through various programs that help them cope with, and communicate with each child’s support system and succeed with mental and behavioral health in order to offer treatment designed to coordinate issues that might otherwise limit their opportunities. all efforts. With facilities in South Bend and six satellite As with all services Madison Center provides, locations in Northern Indiana, Madison Center Madison Center for Children is designed to help for Children has committed vast amounts of patients succeed in the least restrictive treatment professionals and resources to engage children and environment possible. The ultimate goal is that a adolescents through case management, outpatient child manages to remain successful in school and services, day treatment programming, inpatient at home. The reality is, the treatment necessary to services, residential programs and our independent accomplish this varies for each patient. living program for teens (YESS). As one of Indiana’s largest child and adolescent The staff consists of case managers, psychiatrists, mental health care providers, Madison Center for therapists, psychologists, nurses, teachers and Children actively cares for our youth in order to mental health technicians who all work together help them avoid possible delinquent and anti-social to provide a seamless continuum of care. These behavior that ultimately leads to a greater burden individuals not only care for children on our on the community and its services.
  5. 5. Youth Establishing Self-Sufficiency (YESS) sidebara parent perspective One program that saw significant achievements last Raymond is a 16-year-old student in the South fiscal year was YESS, officially known as the Youth Bend schools. An excellent student, he was regularly on the honor roll in elementary Establishing Self-Sufficiency program. Focusing on school. Once he reached high school, however, 16-20-year-olds, YESS helps adolescents move toward self-esteem issues and an inability to cope with social stressors led to some serious problems. self-sufficiency through assisting them in acquiring, retaining and improving the self-help, socialization His mother, Lisa, enrolled him in a special pro- and adaptive skills necessary to engage in the gram for troubled teens, which linked him with Madison Center for Children. He was assigned a community. case manager and therapist, and began treat- ment soon after. In FY ‘08, YESS assisted more than 30 youth maintain In the meantime he got in with the “wrong independent lifestyles. YESS provides opportunities crowd,” was caught stealing purses, and after his for patients to obtain employment, learn how to arrest tested positive for marijuana. Now, in ad- manage money, connect to community resources and dition to falling grades, Raymond faced court- ordered community service, probation and a put structure in their lives. substance abuse treatment program. It was a tough time as well for his mother, who Alanna Hardin, YESS Coordinator, believes that, “The was working two jobs to support the family. YESS program provides youth with a way to avoid With all the court-ordered appointments, “It becoming homeless or ending up in jail.” In some was almost impossible to maintain two jobs,” Lisa said. cases, Hardin explains, “this program was the only way our patients could exit the foster care system and Raymond’s case manager ensured he got to avoid adult institutionalization.” each appointment. She even helped Raymond successfully complete his substance abuse treatment, as well as all of his community ser- vice hours. “I can’t believe people like this still exist!” Lisa said. “I needed that support.” Raymond has now resumed regular classes at his high school and understands better how to cope with the day-to-day life of a student. His attendance is up, and so are his grades. “He knows that when his report card comes out, his case manager will have a copy in my hands immediately,” Lisa explained. She believes the help Raymond received at Madison Center for Children improved their relationship, and that without his excellent case manager, Lisa would have never seen in him the results she sees today.
  6. 6. Adult Care “It’s important that our community knows that the work we do every day makes a difference.” Thousands of people each year seek care at Madison at that moment. But it also provides a window of Hospital. As the only inpatient mental health facility opportunity for us to plan for what’s next.” in the region, it represents a safe place where people in our community - and beyond - can get the care New Transitions they need. While this new approach changes how patients But it’s not without its challenges. To care for access services, it’s equally important to know that everyone regardless of ability to pay, it’s important patients are indeed better when they leave our care. to be as efficient as possible, without sacrificing quality. Information collected as part of an ongoing study indicates that Madison Hospital services are making That was the idea behind the new 23-hour a difference. The study is being performed in Observation Unit at Madison Hospital. Opened in partnership with researchers from the University of mid-FY’08, the medically monitored short-term Notre Dame. unit allows Madison Center’s care team to carefully determine who would benefit from a longer stay, Results so far show that Madison Hospital’s New and who would benefit from less costly outpatient Transitions inpatient unit cares for more critical services. patients on average than other hospitals across the country. Despite higher severity levels coming “Our philosophy is to provide quality care in the into treatment, New Transitions patients achieve least restrictive environment possible,” explained a recovery rate that is in line with the national Sharon DeVinney, Ph.D., Senior Vice President of average. Clinical Services. “In the Observation Unit, our patients receive a level of care that’s appropriate
  7. 7. The New Transitions partial hospitalization program also has very good outcomes. Since mid-2006, the program has been collecting Beck Depression Inventory (BDI) data on its patients. So far, BDI sidebar a program perspective scores for patients who complete the partial There are many people whose problems hospital program drop from an average of 36.36 at don’t warrant a hospital stay, but whose admission to an average of 11.31 at discharge. life situations compound their mental health needs to the point of crisis. For “These are significant results,” said Dr. DeVinney. “It’s these people, Madison Center developed important that our community knows that the work the Basic Needs Program. we do every day makes a difference.” The program helps people in crisis by Outpatient Services linking them to services in the community that answer their immediate needs (food, Madison Center’s many outpatient services provide shelter, clothing, financial assistance, etc.), care for those who are transitioning from inpatient while also serving as a gateway to other or partial hospital services, as well as for people Madison Center programs. whose problems don’t require a longer-term stay. “We advocate,” said Rosina Aldrich, a In FY‘08, Madison Center continued to provide member of the Basic Needs case manage- comprehensive outpatient services at the main ment team. “That’s probably one of the campus in South Bend, as well as at six regional biggest things we do for people.” locations across Northern Indiana. No one is refused services based on ability to pay. Sometimes simply connecting a client with what he or she needs at that moment can make a world of difference. “We have worked with clients who were depressed because they lost their job and didn’t know how they were going to provide for their families,” Aldrich said. “We helped connect them with financial as- sistance programs in the community, and that alone helped them feel better. When something comes together like that, it feels good.”
  8. 8. Older Adult Care “Nothing should keep life as a senior from being just as enjoyable as it always has been, if not more so.” The Madison GeroPsych Institute celebrated its first Program. HoPE is a comprehensive outpatient year serving seniors in July. Since the doors opened experience designed to improve seniors’ quality in July 2007, the patient-friendly atmosphere of life through intensive group therapy and active and state-of-the-art facility on Niles Avenue has participation. improved the lives of hundreds of seniors. “Geriatric psychiatric care is too often associated Under the direction of a board-certified geriatric with negative connotations that cause older adults psychiatrist, the GeroPsych Institute offers a 60- to not seek the help that they need,” said Martin bed inpatient unit, an outpatient program and Lebbin, Vice President of Older Adult Services. neuropsychological testing services. It is currently the only facility to provide such a wide range of Madison Center recognized the need for a advanced older-adult services in one location. specialized GeroPsych Institute and has been breaking down stigmas ever since. The GeroPsych Institute is designed for older adults requiring extra levels of care and supervision; its “We take great pride in the work that we do for our inpatient unit is divided into six 10-bed suites that community,” said Lebbin. “Each patient we serve provide the comprehensive transitional care many reminds us how much this level of specialized seniors need before going home. care was lacking in our region only a year ago. The response to our specialized older-adult care has As people age, they can often feel as if the world been overwhelmingly positive.” leaves them behind. For older adults suffering from depression, anxiety, grief, isolation and other “Nothing should keep life as a senior from being just challenges to daily life, the GeroPsych Institute as enjoyable as it always has been, if not more so,” offers HoPE, the Hands-on Practical Empowerment Lebbin said. “That is our mission and our purpose.”
  9. 9. Madison Center’s service to older adults reaches beyond the GeroPsych Institute to numerous nursing homes throughout the region, where sidebar a patient perspective Madison Center professionals provide on-site Mary Jane had been alone for much the mental health services. past eight years since her husband passed away. Although struggling with depres- Patient Education sion much of her life, her new solitude made things worse. The GeroPsych Institute also houses the Patient Education Center, big enough for large Her doctor recommended the HoPE pro- presentations, yet with comfortable alcoves to relax, gram at the Madison GeroPsych Institute. research and read. Madison Center’s Community Lecture Series takes place there over lunch, usually “It was the best thing she ever did for me,” on the first Friday of each month. Mary Jane said. The Patient Education Center is open to patients The HoPE (Hand-on Practical Empower- and families of all Madison Center services. ment) program is an intensive one: five hours a day, five days a week for six weeks. It includes group therapy and individual therapy under the direction of a board- certified geriatric psychiatrist. “Our therapists were wonderful,” Mary Jane said. “They listened. When you’re alone as long as I have been, having some- one to listen to you can mean so much.” She grew to know everyone in her HoPE group. “I loved every one of them,” she said. “When I was with the group, I real- ized that there are other people who have similar problems.” Mary Jane’s life experience has taught her that her depressive symptoms could return someday. And while she never wants that day to come, she is happy that she and the people in her group that she came to know and love found HoPE.
  10. 10. Financial Summary Admissions by county* Fiscal year 2008 patient statistics - • individual patients seen: 17,081 • admissions: 14,253* • services provided: 884,466 • served patients from 44 counties *includes patients who may have been admitted to more than one Madison Center program. Total Patient Service Revenue • $105,543,006 Discounts • $45,159,866 Charity Care (9.7%) • $10,192,844 Net Operating Revenue • $58,767,759 Expenses • $64,416,300 Loss from Operations • $(5,648,541)
  11. 11. Measuring Outcomes Measuring outcomes is important to ensuring In both instances, the New Transitions programs quality and demonstrating the value of our showed positive outcomes for our patients. (See services to the community. Madison Center, in “Adult Services” for details.) partnership with the University of Notre Dame, has begun several research projects to measure the Plans are to continue to develop outcomes effectiveness of various programs. measures for other Madison Center programs and services. Among the areas under study are the New Transitions inpatient and partial hospitalization “The trend throughout healthcare is to demonstrate programs, where the Notre Dame-Madison Center outcomes,” said Sharon, DeVinney, Ph.D., Senior team is comparing admission and discharge data to Vice President of Clinical Services. “This is a national data. great opportunity for Madison Center, and we’re happy that Notre Dame is joining us to meet the This study compares our inpatients’ scores to a challenge.” national database of scores on a test called the Basis-24, which measures treatment outcomes from the individual patient’s perspective. Another outcomes measure compares the change in the Beck Depression Inventory score upon admission and discharge among patients participating in the partial hospital program. Basis-24 Overall Basis-24 New Transitions vs. National Average New Transitions vs National Average 1.0 0.8 0.6 0.4 0.2 0.0 2.5 2.0 1.5 New Transitions National Avg. 1.0 0.5 0.0 New Transitions National Avg. New Transitions National Avg. Admit/Transfer Discharge
  12. 12. Boards and Services Madison Center Rev. Andre Leveille, Madison Foundation Riverside Hospital Officers CSC Officers Officers Jeff Kantor, Ph.D. George Marzotto, Robert Meyers David J. Botkin, Ph.D. Chair Ed.D. Chair Chair Charles Viater Rudy Navari, M.D. Dean A. Goodwin Mimi Leahy Vice Chair Etta Nevel, M.D. Vice Chair Vice Chair Lynn Coleman Bill Powell Lynn Nemeth Richard Deahl Secretary Una Mae Reck, Ed.D. Secretary/Treasurer Secretary Karl King Jerry Thacker, Ed.D. Directors Terry Miller Treasurer Ida Watson Nafe Alick Treasurer Directors George Wherle Susan Cybulski Directors John Broden Vickie Wipperman, Ronald May Bruce Bancroft Robert Conte M.D. Charles Nelson Diana Engdahl Daniel Cooke, M.D. Gloria E. Niemier, CLU Steve Gerber, M.D. Tom Creevey Mark Noeldner Lauren Davis Pete Owsianowski Fred Dean, M.D. Steve Pajakowski Kreg Gruber Mike Palmer David Jarrett David Ray Don Keywood Beverly Teegarden Nels Leininger, M.D. Brad Toothaker Bob Urbanski
  13. 13. Offices and Clinics Madison GeroPsych Riverside Hospital Uhrig Apartments Institute 533 N. Niles Ave. 3001 Hope Ave. Madison Center 420 N. Niles Ave. South Bend, IN 46617 South Bend, IN 46615 403 E. Madison St. South Bend, IN 46617 574/235-1926 South Bend, IN 46617 574/246-4110 Widener House 574/234-0061 Sunshine Clubhouse 513 Widener Pl. 877/234-0061 Madison Specialty Services 520 Crescent Ave. South Bend, IN 46614 501 N. Hill St. South Bend, IN 46617 Madison Center for South Bend, IN 46617 574/283-2325 Regional Locations Children 574/520-6272 701 N. Niles Ave. Group Homes, Madison Center Elkhart South Bend, IN 46617 Community Support Residential Care and 56218 Parkway Ave., Ste. C 574/234-0061 Program Apartment Buildings Elkhart, IN 46516 877/234-0061 Center for the Homeless 574/523-3750 813 S. Michigan St. Gateway Apartments Madison Center for South Bend, IN 46601 416 N. Main St. Madison Center Children II 574/282-8712 South Bend, IN 46601 Fort Wayne 710 N. Niles Ave. 4422 E. State Blvd. South Bend, IN 46617 New Passages Harris House Fort Wayne, IN 46815 574/246-9535 Center for the Homeless 1301 E. Jackson Rd. 260/484-3155 813 S. Michigan St. South Bend, IN 46614 Madison Center at the South Bend, IN 46601 Madison Center LaPorte Juvenile Justice Center 574/282-8712 Madison Apartments 900 “I” St. 1000 S. Michigan St. 413 N. Niles Ave. LaPorte, IN 46350 South Bend, IN 46601 Providence House South Bend, IN 46617 219/324-1975 574/235-5417 475 N. Niles Ave. South Bend, IN 46617 Metcalfe House Madison Center Madison Center at 574/246-4123 801 Riverside Ct. Michigan City Portage Manor South Bend, IN 46616 3714 S. Franklin St. 3016 Portage Ave. QuietCare Michigan City, IN 46360 South Bend, IN 46628 533 N. Niles Ave. River Court Apartments 219/879-8539 • 888/327- 574/272-1266 South Bend, IN 46617 809 Riverside Court 4673 574/283-1751 South Bend, IN 46616 Madison Center Madison Center Plymouth at Washington St. Turnock House 209 E. Jefferson St. 801 E. Washington St. 711 Turnock St. Plymouth, IN 46563 South Bend, IN 46617 South Bend, IN 46617 574/935-3770 574/283-0581 Madison Center Portage 1575 Adler Circle, Ste. E Portage, IN 46368 219/764-5101
  14. 14. D C. Glenn Harris Society Dhanwantari Center Mike Shembarger Saturn of Michiana $1,000+ Dungarvin Indiana, LLC Lashell Stevens Teachers Credit Union AstraZeneca LP Hearth & Home Design Center Jeff Stuckey CB Richard Ellis Barnes & Thornburg Macy’s Ann Sult Davis Disability Group Bravokilo, Inc. Kathleen Chinn Clay Township Firefighters Debra D’Adamo Community Foundation of St. Thomas Emmons Joseph County Honoraria Team Challenge Sponsors: Don Fleischhacker Dave Talboom Lawncare In Honor of Martin Lebbin Office Interiors Nelsie Grissom IU Student Organization Fund Leann Kidd Lucille Ostrowski Sunny Italy Lauren Davis & Co. Ken Kunst In Honor of Barb Resnik O Merck Partnership for Giving Robert Lisenko Superior Business In-Kind Sponsors: NIPSCO Mary Marsolais Solutions Canteen Services Notre Dame Federal Credit James Motter In Honor of Chris Taelman Chick-Fil-A of Main St. Union William Newcomb NIPSCO Mishawaka Office Interiors, Inc. Lucille Ostrowski Metro Run & Walk Saturn of Michiana, Inc. Frank Perri Memorials Martin’s Supermarkets Schurz Communications Janet Powers In Memory of Theresa Pepsi Foundation Stephen Rippy Anderson Runner’s World Michelle Rzepka Louie Anderson Sysco Food Service Superior Business Solutions Michael Stoots In Memory of Paul Burt The Residence Inn by Marriott U.S. Business Systems Becky Womer Robert Rosenfeld Wal-Mart Paul Zediker In Memory of Gary D. Boorda With Special Thanks Bruce Bancroft Anita Boorda Madison Foundation gives In-Kind Donors Cynthia Heminger In Memory of Martin Patrick special thanks to the N Applebee’s Thomas Herrman Hoban following companies Between the Buns Barbara Lobdell Mary Marsolais because they provided Borders Laurie Schmid Frank & Jennifer opportunities to benefit Business Management Group Beauty Sue Thomas Perri the organization: Carrabba’s Emily Weisbecker In Memory of Michael Don Pablo’s Chick-Fil-A Newcomb Hacienda Mexican Restaurants Chipotle Investors $750-$999 William Newcomb Imagination Books Dagwood’s CB Richard Ellis In Memory of Nadine Leff Niles Haunted House Eddie’s Steak Shed Marsha Brook Emporium Restaurant Patrons $500-$749 In Memory of Patrick Employee Donors Fiddler’s Hearth 1st Source Foundation Richardson Ms. Mabel Aghimien Grace Community Church BP America Inc. Kathleen Chinn LaQuita Aldridge Hair Classics Cassady, Neeser & Brasseur Hearth & Home Derek Alter Hair Crafters Salon & Day Spa Design Center Kristina Anderson O The Progress Club of South Heaven & Earth Bend Ken Kunst Mrs. Thelma Anderson, R.D. Honkers Wendy’s Restaurants James Motter Ms. Trina Anderson Kohl’s WSBT-TV Jean Richardson Daniel Anglin Legends of Notre Dame Christine Rifley Michael Anglin LePeep Mimi Leahy Marc Rifley Ms. Karelyn J. Asbury Logo Boys Embroidery Howard Uhrig Stephen Rippey Ms. Amber M. Ataullah Lula’s Cafe Nelson Vogel Janet Thompson Katie Avery Martin’s Super Markets In Memory of William Rozycki Sha’Relle Ayers Max & Erma’s Restaurant Donors $250-$499 Marian Rozycki Danielle Ayodo Menards Gibson Insurance Group In Memory of Mary Margaret Nicole Baker MFB Financial Inc. Hacienda Mexican Restaurants Sonneborn Mr. Timothy Baker Notre Dame Bookstore Kappa Kappa Kappa, Inc. Robert Lisenko Stacy Bankowski Parkwood Auto Spa Sam’s Club Foundation In Memory of Carolyn Thomas Mr. Stephen Barber Pro-Health Wal-Mart Foundation Robert Urbanski Tina Barton R Rocco’s Style Shop In Memory of Lillian Vaselin Ms. Linda Bass Salon Nouveau Stephen Anella Christ the King Kimberly Baugh Salon Nouveau Day Spa Mr. & Mrs. Edward Cour Catholic Church Kristina Beaver South Bend Civic Theatre Gary Davis Mr. Michael Bell South Bend Post Office Paul Herman KeyBank Salmon Chase 2007 Ms. Sue Bell South Bend Silver Hawks Mark Noeldner Event Sponsors: Beverly Benner Stampin’ Up Mary Sharpe AstraZeneca LP Ms. Nelia Bernstein Starbucks NIPSCO Ms. Wendelin G. Binion Texas Roadhouse Contributors $100-$249 US Business Systems Brenda D. Binning Tony’s Mobile AM General Marita Blessing Van Horne Jewelers Insource Media Sponsors: Ms. Karen Bloomer Wal-Mart RSM McGladrey, Inc. WSBT-TV Pam Bloss WSBT Radio Ms. Elizabeth Blotkamp Linda Bradbury South Bend Tribune Kevin Boblitt S Paige Gaideski Jack Davis Tyler Glynn Ms. Michelle Bodie Bill Fisher Shawn Long, DDS Supporting Sponsors: Ms. Linda Bodnar Marie Garatoni Charles Nelson St. Joseph Regional Medical Elisabeth Bolduc Bermiss Haas Deborah Roney Center Kathi Bondi, LCSW John Hilderbrandt Janet Thompson Wendy’s Restaurants Dawn Bontrager Jeffrey Huyvaert Barnes & Thornburg Roman Borszcz Cindy Kubley Burkhart Advertising Katherine Bowers Friends $1-$99 Christine Rifley Ancilla Domini Sisters Inc. Connectivity & Technology Ms. Mary Bowker Jaime Roadruck Christ the King Catholic Church Dave Talboom Lawncare Nicholas Bowler Aaron Schuemann Extreme Communications Chris Bowman
  15. 15. Lynn Bradford Pamela Harris Pam Mollette Mr. Mark Snell Jill Branham Ms. Amy Hartmann-Scott Ms. Barbara Moore Susan St. Ville, LCSW Ms. Susan Briner Ms. Mary Hatchley Laraine Moore Laura Stapleton Anita Brooks Jenifer Hawkins Anne Morgan Sharon Staton Ms. Karon Brown Ms. Rebecca Heminger Ms. Kristy Morris Douglas Streich, Ph.D. Patricia Brown Anderson Ms. Mary Henehan Jerald D. Morris, LCSW Joan Sullivan, M.A. Travis Bruntz Colleen Hensel Priscilla Mudrovich Ms. Kim Sult Jeff Burnett, Ph.D. Stephanne D. Hillman LeTanya Murphy Nicole Syson Ms. Loren Burton, Ph.D. Ms. Sandra Hoff Emily Neufeld Ms. Yvonne Szerencse Brandy K. Bybee Ann Hofsommer, LCSW Ms. Kelly Nightingale Chris and Tracy Taelman* Shawn Carmin Ms. Rachel Horchler Dr. Rachel M. Njuguna Harrison Wood Talcott Dennis and Susan Carter Ms. Jeanetta Horton-Morrell Ms. Lisa Northern Mr. Victor Tan Sandy Cazallis Anke Humphrey Casey Norton, R.N. Ms. Evelyn R. Teddy Mr. David Chapman Ms. Jill Hunsberger Jennifer O’Neal Mr. Leslie Teddy Wendy Betz Chapman Mr. Bill Hunt Mr. Mark Oliphant Ms. Rebecca Teddy Dr. Shagufta Chowhan* Ms. Judith Ice Ms. Liz Orina Debbie Tepe Brenda Chupp, LCSW Sharon Inman Ms. Mary Jean Osberger Mark Thielking Brenda J. Clanton Lee Jackson Ms. Renee Page Ms. Merinell Thomas Ms. Melonie Clark JoAnn M. Jackson Psy.D. Victoria M. Parks-Bullard Myrna Thomas Ms. Stacey Closson Doris E. Jensen, M.D.* Dr. Mallikarajun Patta* Toya Trent Phillip Coffey Amy Jobst Mr. and Mrs. Kevin Patton Cindy Tumbas Dawn Considine Ms. Emily Johnson Sue Ellen Peters, Ph.D. Ms. Jan Turney Sally Cooke, CARN Shaylan Johnson Rebecca Phebus Mr. John Twardos Sandi Cox Lisa Johnson Diana Phipps, LPN Debora Twarowski Ms. Cathy Cremer Ms. Kelly J. Johnson Ms. Carol Piotrowski Mr. Waverly Tyson Ms. Bonnie Cribbs Beverly A. Jones, MSW Shantell Plummer Michael Uebbing Mr. Dohn Cunningham Franchesca Jones Dr. Shashi Polavarapu* Jillian Vanderbosch Paul Curry, LCSW Carol Kahlmorgan Lyndsay Ponda Lindsay VanDeWielle Joy Czarnecki Kathryn Kanczuzewski Mr. Andrew J. Poole III Ms. Christina VanDusen Sharan A. Dale Anna Karlsson Ms. Andrea Popielski and Raellen VanMeter Angela Davis Cindy Kelver Mr. Joe Urbanski Mandy VanOoteghem Sarah Davis Peter Kieme Crystal Porowski Deb Vasquez Nicole DeFronzo Ms. Karen Kijak Sandra Potter Thomas Was, CADCII Katena Demas Leslie Kleppe Walt Pullins Carol Waters Renee Depew Cynthia Kline Ms. Linda Pyfer Ms. Aileen Wehren Sharon DeVinney, Ph.D.* Patricia A. Kobalski Cheryl Quiogue-Hunt Ms. Angie Welling Ms. Lisa Dixon Judy Kolber Mrs. Diane Ramirez Kathy West LouAnn and Mort Dobbins Ms. Pamela Kronewitter Mary Ann Randolph Brenda Wetzel Michael N. Doyle Toka Lace Ms. Kathleen Ransom Ms. Chasity White Maj. and Mrs. John T. Ms. Kristen Lamb Dr. and Mrs. Robert T. Raster* Ms. Olivia Whitmer Duckett III Ms. Kim Lambert Patsy Reed, QMHP Ms. Melissa Wiegand Tiffany Dye Ms. Jacquelyn E. Lamont Sandy Reed, LCSW Ms. E. Denise Wilkins Larry Elliott, LCSW Janet Lanning Matthew Reese Ms. Alisse Williams Teresa Ely Brooke Lawler Stephanie Reynolds Dottie Williams Ms. Paulette English Martin Lebbin Ms. Lynn Rhody Mr. Lawrence Willoughby Ms. Annie Envall Holly Lederer Mr. Paul Rice Mr. James Wilshire Leonard Fairley Susan Lee, M.A. Marcia M. Riggs Ms. Trish Wolf Dr. Jeff Feathergill Jeff and Cindy Lemp* Lafo Robbins Jeanette Wood Cynthia Fenimore Patti Leniski Jack and Teresa Roberts* Pam Wright Lonnae C. Fillwock Heather Lentz Ms. Kathleen Rodick Ruth A. Yarger, LCSW Ms. Barbara Finley Ms. Christine Lonz Cathy Rogers Ms. Tammy K. Yohe Ms. Linda Finn Frieda A. Luther Ms. Jackie Rose Ms. Rose Young Chrystal Finney Laurie Mabry Erica Rowe Dr. John E. Zwerneman* Tiffany Forte Lona Makay, CHFA Heather Rudasics Ms. Sherry Foster Sue Makowski Ms. Mary Louise Rumpf Ms. Crystal Foster Ms. Rachel Mann Deanna Ryans * Member of the C. Glenn Todd J. Franks Ms. Carol Mark Chona Santiaguel Harris Society Ms. Cindi Fuja Elizabeth Marosz Chaya Schmeling, COTA Ms. Linda Garcia Kathleen D. Matuszak Mr. and Mrs. Jack Schoeninger All donors listed made Melissa Gard Terry Mays Ms. Sandi Schohl contributions to Madison Rosada Gardner Dr. Brad Mazick Janice Schuelke Foundation between July 1, Lindsey Gardner Mr. Simon Mborothi Ms. Cindy Schulz 2007 and June 30, 2008. Dr. Manana Gegeshidze* Ms. Deb McConnell Ms. Tamara Seering Ms. Carol Gida Mr. Willie McCraner Mr. Scott Seese Rosetta Golden Ms. Theresa McFadden Jill Seifer Maria Gonzalez Cassandra McGrew Ms. Lisa Sheets Mr. Chris Gotsis Mark McInerney Mr. Thomas Shelby Dawn Green Ms. Myrtha McKinney Latasha Sheppard-Smith Barbara Grove Ms. Rhonda Mechling Peggy Sherman Gerald Gudorf, Ph.D. Debrah Medich Ms. Lauretta Skerritt Ms. Isabella Haidri Mallory Mehall Jennifer Slovinski Ms. Esther A. Halliburton Laura Miller David Smith Ms. Jennifer Hamby Tracy Miller Rebecca Smith Kim Hanselman Trysha Miller, LCSW Suzanne Smith Rhonda Harner Rosie A. Miller, B.A. Tina Smith Ms. Fran Harris* Ms. Amanda Miller Dr. Dean Smith* Donna Harris Ms. Shannan Miller Ms. Susan Snead
  16. 16. Madison Center Non-Profit 403 E. Madison St. Organization South Bend, IN 46617 U.S. Postage Paid South Bend, IN Permit No. 198 By demonstrating compliance with the Joint Commission on Accreditation of Healthcare Organization’s national standards for healthcare quality and safety, Madison Center has earned the Joint Commission’s Gold Seal of ApprovalTM. Founded in 1951, JCAHO seeks to continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations. An independent, not-for-profit organization, JCAHO is the nation’s oldest and largest standards-setting and accrediting body in healthcare.