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Presentation given by Paul Kortman at the 2011 Administration Officers Association of the State of Michigan on Feb 11 in Lansing Michigan.
Learn how the new opportunities presented by social media can help meet taxpayers increasing expectations. Why should WE care about social media in 2011? What are the areas we should pay attention to and how can we adequately get the message out or provide services to all residents using digital or social media without additional cost.