1ppt by Najeeb, On 18-02-15
Contents of the chapter
PM is not a single system.
PM is a continuous process.
PM more emphasis on input as well as output.
The focus is more on development rather then
There is a shift towards line managers’ accepting
& owning performance management as natural
Rejection of bureaucracy.
2ppt by Najeeb, On 18-02-15
PM as an interlinked process
PM should link with other key process like
Total quality management
3ppt by Najeeb, On 18-02-15
At Seeboard PM used as
Recognition of the need to improve
To improve two way communication.
Perhaps the common links are between PM &
career progression or development of skills,
Capabilities in all the organizations
4ppt by Najeeb, On 18-02-15
PM as continuous process
At seeborad operate a system called (PDR)
which the aim is (KPI) it identify the need for
training or skill improvement & they use the
system as annually base
5ppt by Najeeb, On 18-02-15
PM more emphasis on inputs
PM atVolkswagen UK Ltd-is competencies
base it was developed at house, jobs are
grouped into a series of job that different
people can perform at different level.
10 critical competencies for each job.
SevernTrentWater-defined competency as
grouping of knowledge, skills, and behaviors
which may required in whole or part within a
variety of managerial situation.
6ppt by Najeeb, On 18-02-15
Its important to make people think about
long term objective
Some employee think about short term
objective like pay rise and bonus
7ppt by Najeeb, On 18-02-15
Major food manufacture
Contribution to achieve annual plan.
Long term contribution is the contribution to
move the business one year nearer to the
target which is important for the health of the
People development ( without any direct
report still expected from manager to
developed the employees)
8ppt by Najeeb, On 18-02-15
Focus on development
PM should address the need of both the
organization & employees they need
feedback to know how they perform.
Managers should identify the need skills of
the employee and help them to improve
At 3M emphasis of PM to development-
create better career structure to improve the
9ppt by Najeeb, On 18-02-15
At Abbey National John king HR director
introduced the PRP system, so the staff felt if
works harder they will paid more.
Les Davies, the director of HR at BroTaf Health
Authority felt that PRP is subjective judgments it
abuse concerning such grey areas as weather
manager perform or not it could not be realistic,
he mean that PRP does not act as motivator it
works as demotivator, PRP might create
relationship conflict between manager and
10ppt by Najeeb, On 18-02-15
Line- manager ownership of PM
It’s the responsibility of the line manager how to
do well and manage the best practices of the PM
at the organization.
At NatWest UK, developed a system to reward
the staff who perform well, manager have the
reward pot, which they can allocate to
individuals based on the performance.
AtVauxhall Motor company- manager conduct
a meeting and identify the important things to
be done then encourage the employees to
11ppt by Najeeb, On 18-02-15
Rejection of bureaucracy
Bureaucracy makes death the sound of all.
They gone from filling & rating to more
descriptive term & less formal .
One manager commented in the rating
system one number was you life & all other
HR process was locked behind the appraisal.
12ppt by Najeeb, On 18-02-15