Organizations have typically focused on process and technology to achieve business excellence. However, they often ignore the third driver of performance - "people".
This presentation drives home the need to leverage the people angle by addressing the issues of skills, performance, motivation, culture and alignment. The presentation also covers the key requirements of the People CMM (P-CMM) framework.
This presentation was used in SPICON 2010, held at Chennai, India on Jan 23-23, 2010.