Operational Excellence through People Processes

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Organizations have typically focused on process and technology to achieve business excellence. However, they often ignore the third driver of performance - "people".

This presentation drives home the need to leverage the people angle by addressing the issues of skills, performance, motivation, culture and alignment. The presentation also covers the key requirements of the People CMM (P-CMM) framework.

This presentation was used in SPICON 2010, held at Chennai, India on Jan 23-23, 2010.

Published in: Business, Technology
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Operational Excellence through People Processes

  1. 1. © Rajesh Naik, 2009 Released under Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License license 1 Operational Excellence through People Processes Presented by Rajesh Naik @ SPICON, Chennai (Jan 22-23, 2010) Views= 8131; Dwnlds= 526; on 2016-Oct-03
  2. 2. © Rajesh Naik, 2009 Released under Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License license 2 A New, Better, More Comprehensive presentation is available here: People CMM - Explored: A Quick Overview Link: http://www.slideshare.net/AlignMentor/pcmm-exploredquick-view

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