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Anuradha Nag Resume

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Anuradha Nag Resume

  1. 1. Anuradha Nag L1/152- B, DDA FLATS Kalkaji, New Delhi -110019 9818317773 Objective: To find, close and retain top talent for a fast growing ITES company. High energy people, cutting edge tools and products with a focus on building a world class company through quality staffing; assists them in hiring consultants at their full ITES staffing life cycle needs from sourcing, researching, interviewing, and closing the candidates. BRIEF EMPLOYMENT HISTORY: Cygilence Consultancy (May 2005 – Dec 2005) Cygilence is a Domestic Recruitment Consulting company recruiting people for BPO, ITES, IT, Retail, Insurance etc. Work Profile Arranging telephonic interviews Checking the authenticity of the profile Giving support India sales team for staffing solutions, handling resource activities. Handling Onsite placement activities for clients. Comfortable with most of the job sites in India Managing Database of Professionals based in India in specific skills Maintaining hot-list of Marketable Consultant Build a large and efficient vendor network by involving them in the business and recruitment process Track, monitor conversions, cost and turnaround time of all recruitment sources and constantly improve on the hiring process Xansa Outsourcing & Technology (Jan 2006 – Feb 2007) Xansa is a UK-based outsourcing and technology company with over 8000 people in the UK and India. With a 44-year history of sustaining long-term relationships and pioneering better ways of working, Xansa drives real and long-term cost reductions and performance improvements. Committed to delivering guaranteed business outcomes through a combination of technology and process expertise, Xansa gives clients across the private and public sectors the freedom to do more. Xansa is listed on the London Stock Exchange (XAN.L) with revenues for 2006 of £357.3 million. Work Profile:- Worked with “Experian Process” which is a credit reference as well as credit check company in the U.K and it provides consumers, businesses and the public sector with information and analysis to help them make important decisions. It also helps the customer to understand and manage their credit information. Portfolio of Responsibilities: (Key Result Areas) • Making calls to the business and verifying whether the business is running or not. • Checking the credit history of the businesses.
  2. 2. • Making reports and sending them to the client for a reference check. • Verifying all the candidates and tenants who resides in U.K. • Was also part of Data Quality Team. Work Profile:- Global Resourcer Portfolio of Responsibilities: (Key Result Areas) • Expertise in Entire Recruitment Life Cycle from Sourcing, Screening, Selection, Hiring, Negotiation, Post Offer Follow up. • Handling IT and Non-IT Recruitments for Xansa India and also for UK Department. • Maintaining Database of software Professionals by skill wise, Experience levels. • Head Hunting suitable candidates • Taking up HR interviews and effectively selling offer to candidates • Responsible for everything before the person is put on a project which includes -Acceptance of Offer letter & collecting the required documents -Handholding the potential employee till he joins on concerned location. Understanding the manpower needs with respect to both on-site, offshore business. • Able to communicate, and deal, effectively within all levels of an organization. TEFL Resource Management Group (Feb 2007 – Sep 2007) Is a Delhi based organization with a major focus on personnel recruitment & training, placement consultancy and corporate training. Being associated with the organization by virtue of which I have accrued tremendous knowledge of business process flows and concerned in Manpower recruitments. Work Profile:- Asst Manager - HR Portfolio of responsibilities: • Expertise in Entire Recruitment Life Cycle from Sourcing, Screening, Selection, Hiring, Negotiation, Post Offer Follow up. • Making sure expectations regarding quality of candidate is met by the prescreening candidates to be submitted and delivering the best matches by understanding client's requirement thoroughly and then sending the right match. • Handling a team of 5 recruiters. • Handling both IT and Non-IT clients and working with them through various domains. • Headhunting. • Networking with senior candidates, conducting pre-customer interviews. • Posting jobs on the Internet, internal circulation of requirements and saving profiles to the database. • Involved in building in-house database. • Sourcing of high quality IT talents for recruitment. • Sourcing the profiles matching the company’s requirements through available in-house database.
  3. 3. • Part of Business Development for RMG. • Interaction with Clients and also was responsible for making new clients. Vertex India Private Ltd (Oct 2007 - Till date) Vertex is a leading UK provider of outsourced business services and technology solutions with expertise in customer management. We work with UK and North American private, Financial, utility and public sector clients, to deliver operational and customer service excellence. Being associated with the organization by virtue of which I have accrued tremendous knowledge of business process flows and concerned in Manpower recruitments. Work Profile: - Sr Executive - HR Portfolio of responsibilities: • Was part of the pilot batch for HR Plus team. • Expertise in Entire Recruitment Life Cycle from Sourcing, Hiring, and Post Offer Follow up like completing Pre-employment checks. • Taking care of New Starters in the company from issuing contracts, calculating their pay and setting up accounts on the system. • Subject Matter Expert in handling Changes in terms and conditions for UK Employees like Hours, Salary, Transfer, Secondments, Miscellaneous Payments, and Probation Period etc. • Deal with employee issues like Salary, rewards, compensation and benefits, confirmations, transfers, Exit. • Handle the entire gamut of HR operations, ranging from Probationary extensions, terminations, Variations to contracts. • Posting jobs on Vertex site, internal circulation of requirements and saving profiles to the database. • Advising employees and managers on policies and processes throughout the business. • Solving problems both individually and as team to produce a high level of service. • Sending weekly reports to Recruiting Managers about the compliance status of the new recruits in their areas. • Managing queues and workloads on a daily basis. Taking phone calls from staff at all levels. • Managing workloads and ensure all work is processed in time for payroll deadlines. • Worked on both SAP and Microsoft Dynamics. • Prepared SOP’s for the process and was responsible for managing knowledge/process updates and changes. • Based on my consistent performance was entrusted with the responsibility of monitoring Quality for the team and coaching new team members. • Prepared new quality sheet for the team and defined the CTQ’s parameters for the Resourcing process. • Responsible for giving feedback to the team about their quality and helping them to achieve their targets.
  4. 4. Achievements: • Awarded with team performance award to deliver keeping quality parameter by Xansa. • Awarded for achieving the SLA’s and the Targets, Directly from the client side by Xansa. • Awarded for the 100% Quality and was awarded with the “Calendar of the Year” by Xansa • Awarded for consistent performance by Vertex. Trainings Attended: • Attended Conversational Training By Holistic. • Attended E-mail Etiquette Training By Xansa. • Attended Team Building Exercise By Xansa. • Attended Work Force Management Training By Vertex. • Attended First Aid Training By Vertex. • Attended Lean Sigma Training by Vertex. • Attended Presentation skills training by Vertex. EDUCATION: • Graduation: B.A (PROGRAMME). • Passed AISSCE 12TH from Central Board of Secondary education, New Delhi. • Passed AISCE 10TH standard from Central Board secondary education New Delhi. PERSONAL INFORMATION: NAME : Anuradha Nag ADDRESS : L1/ 152-B D.D.A Flats, Kalkaji, New Delhi- 110019, India Contact Telephone : 91-9818317773, 91-9818421794 E-Mail : naganuradha@yahoo.co.in D.O.B : 17TH March 1987 Hobby : Human Relation, Reading books, and music, Dramatics, Driving. REFERENCE: To be available upon request The above information given by me is true and I am solely responsible for its accuracy. (ANURADHA NAG)

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