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4.11 Beyond HMIS (Lindsay)


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Have you ever wondered how to leverage the power of your Homeless Management Information System to better plan and coordinate client services? In communities across the county, HMIS systems are being linked with mainstream human service data systems to do just that. Speakers will discuss the benefits and challenges of integrating their HMIS data with data from mainstream systems and will answer your questions about how to overcome the barriers to doing this in your own community.

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4.11 Beyond HMIS (Lindsay)

  1. 1. Beyond HMIS… Turning Data into Dollars: Allegheny County’s HMIS Mike Lindsay, Housing Program Administrator Allegheny County Department of Human Services Pittsburgh, PA
  2. 2. Community Information <ul><li>Population: </li></ul><ul><ul><li>Allegheny County approx. 1.2 million </li></ul></ul><ul><ul><li>City of Pittsburgh approx. 300,000 </li></ul></ul><ul><li>2009 Point-in-Time: </li></ul><ul><ul><li>Total – 1,418 </li></ul></ul><ul><ul><li>Sheltered – 1,136 </li></ul></ul><ul><ul><li>Unsheltered - 282 </li></ul></ul>
  3. 3. Allegheny Department of Human Services <ul><li>$1 billion annual budget </li></ul><ul><ul><li>Children, Youth and Family </li></ul></ul><ul><ul><li>Area Agency on Aging </li></ul></ul><ul><ul><li>Office Behavioral Health </li></ul></ul><ul><ul><li>Office of Community Services </li></ul></ul><ul><ul><li>Office of Information Management </li></ul></ul><ul><ul><li>Office of Administration </li></ul></ul><ul><ul><li>Office of Data Analysis and Research </li></ul></ul><ul><ul><li>Executive Office </li></ul></ul>
  4. 4. Office of Community Services Bureau of Hunger and Housing <ul><li>Homeless Assistance Program: </li></ul><ul><ul><li>$3.6 million </li></ul></ul><ul><li>HUD Continuum of Care </li></ul><ul><ul><li>Approx. $13 million annually </li></ul></ul><ul><ul><li>35 Contracted service providers </li></ul></ul><ul><ul><li>70 Supportive Housing Programs </li></ul></ul><ul><ul><li>857 units </li></ul></ul><ul><ul><li>1654 beds </li></ul></ul>
  5. 5. DHS Data Warehouse Overview <ul><li>The DHS Data Warehouse: </li></ul><ul><ul><li>is a central repository of human services data </li></ul></ul><ul><ul><li>supports decision making </li></ul></ul><ul><ul><li>is organized in a relational framework </li></ul></ul><ul><ul><li>enables retrieval and analysis of program and client-level data </li></ul></ul>
  6. 6. DHS Data Warehouse Overview <ul><li>Proven success with: </li></ul><ul><ul><li>Client “un-duplicating” method </li></ul></ul><ul><ul><li>Importing client data both internal and external to DHS </li></ul></ul><ul><ul><li>20 independent operating applications </li></ul></ul><ul><ul><li>Importing and storing all historical client and service data </li></ul></ul>
  7. 7. Data Warehouse Accomplishments <ul><li>Ability to: </li></ul><ul><ul><li>Un-duplicate clients across 20 data sources (11 Internal, 9 External) </li></ul></ul><ul><ul><li>Maintain history for trend analysis and decision making </li></ul></ul>
  8. 8. DHS Data Warehouse Sources DHS DW Early Intervention Drug & Alcohol Hunger & Housing Aging Mental Retardation Low Income Home Energy Assistance Program Medical Assistance Transportation Program Employment & Training System of Care Initiative Human Services Development Fund Community Service Block Grant Family Support Centers and Other Child Welfare Prevention Programs Maximizing Participation Project Mental Health Children Youth and Families Allegheny County Housing Authority Housing Authority City of Pittsburgh Adult Probation Allegheny County Jail PA Department of Public Welfare Juvenile Probation Head Start Allegheny County Medical Examiner’s Office Behavioral Healthchoices
  9. 9. Cross System Involvement: HMIS – Permanent Housing
  10. 10. <ul><li>Matched Data </li></ul><ul><ul><li>Results: </li></ul></ul><ul><ul><ul><li>60% of homeless clients have also received MH services </li></ul></ul></ul><ul><ul><ul><li>40% of homeless clients have also received D&A services </li></ul></ul></ul><ul><ul><ul><li>Created Partnerships </li></ul></ul></ul>The Results (cont’d)
  11. 11. Housing vs. Services
  12. 12. Shelter + Care Units
  13. 13. Unsheltered Population (January PIT) 119 282 220 248 81* SWES Not Open Total 119 282 220 246 81* SWES Not Open Individuals 0 0 0 2 0 Persons in Families 2010 2009 2008 2007 2006
  14. 14. Ultimate Results <ul><li>2006 </li></ul><ul><ul><li>Mercy Behavioral Health </li></ul></ul><ul><ul><li>20 Single Units </li></ul></ul><ul><ul><li>$750,000 </li></ul></ul><ul><li>2007 </li></ul><ul><ul><li>Mercy Behavioral Health </li></ul></ul><ul><ul><li>45 Single Units </li></ul></ul><ul><ul><li>$1.5 million </li></ul></ul>
  15. 15. Ultimate Results, cont. <ul><li>2008 </li></ul><ul><ul><li>Western Psychiatric Institute and Clinic </li></ul></ul><ul><ul><ul><li>50 Family units, $2.8 million </li></ul></ul></ul><ul><ul><ul><li>51 Single units, $1.8 million </li></ul></ul></ul><ul><ul><li>Action Housing, Former Foster Care </li></ul></ul><ul><ul><ul><li>20 Single Units, $350,000 </li></ul></ul></ul><ul><ul><li>Community Human Services, WSC </li></ul></ul><ul><ul><ul><li>20 Single Units, $359,000 </li></ul></ul></ul>
  16. 16. Ultimate Results, cont. <ul><li>2009 </li></ul><ul><ul><li>Community Human Services </li></ul></ul><ul><ul><ul><li>25 Single units, $915,000 </li></ul></ul></ul><ul><ul><li>Mercy Behavioral Health </li></ul></ul><ul><ul><ul><li>16 Safe Haven units, $1.7 million </li></ul></ul></ul>
  17. 17. Ultimate Results, cont. <ul><li>2010 </li></ul><ul><ul><li>Chartiers Community MH/MR </li></ul></ul><ul><ul><ul><li>70 Single/Family units, $2.6 million </li></ul></ul></ul><ul><ul><li>Goodwill Industries, Reintegration </li></ul></ul><ul><ul><ul><li>50 Single units, $1 million </li></ul></ul></ul><ul><ul><li>Action Housing, Former Foster Care </li></ul></ul><ul><ul><ul><li>20 Single units, $576,450 </li></ul></ul></ul><ul><ul><li>Veteran’s Leadership Program </li></ul></ul><ul><ul><ul><li>19 Single/Family units, $685,550 </li></ul></ul></ul>
  18. 18. Contact Information <ul><li>Mike Lindsay </li></ul><ul><ul><li>Allegheny County Department of Human Services, Pittsburgh PA </li></ul></ul><ul><ul><li>[email_address] </li></ul></ul><ul><ul><li>412.350.3463 </li></ul></ul>