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The impact of data-enabled innovation in local public services in the UK - James Maddison (Open Data Institute)

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This was presented at mySociety's TICTeC Local 2019 conference, which was held on 1st November 2019 at City Hall in London. More details on the conference can be found here: https://tictec.mysociety.org/local/2019

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The impact of data-enabled innovation in local public services in the UK - James Maddison (Open Data Institute)

  1. 1. Data & Public Services Toolkit TICTeC Local 2019 James Maddison Consultant | @jamesamaddison theODI.org
  2. 2. ODI background
  3. 3. We want a world where data works for everyone. We work with companies and governments to build an open, trustworthy data ecosystem.
  4. 4. Place your image over the grey box and crop accordingly
  5. 5. Our theory of change How value is created from data
  6. 6. 6 theODI.org What happens when we hoard data – the oil field Our theory of change Scenario:
  7. 7. 7 theODI.org What happens when we fear data – the wasteland Our theory of change Scenario:
  8. 8. 8 theODI.org We are one of many organisations working towards a good balance between encouraging and restricting how data is collected and used. Our theory of change
  9. 9. Why is data important for local public services?
  10. 10. 10 theODI.org What we’ve been up to 1. Funded 8 local authorities and service design agencies to work on open data service design projects 2. Research paper on emerging data enabled public service delivery models 3. Built toolkit to help service delivery managers in local authorities to overcome some of the barriers that they face when using data for services
  11. 11. 11 theODI.org
  12. 12. 12 theODI.org Leeds Increasing access to information about bin collection Data and public services: Examples Bath and North East Somerset Improving open data publishing Oxfordshire Making better decisions about cycling infrastructure
  13. 13. Place your image over the grey box and crop accordingly 13 theODI.org ▶ Publishing open data – instead of sending out letters – saves the Leeds Council approximately £100,000 a year based on estimations by imactivate ▶ Bath and North East Somerset Council reported approximately £20,000 a year in savings as a result of switching their data publication method to Github ▶ Oxfordshire County Council’s Cycling Infrastructure Evaluation work will scale to Buckinghamshire County Council Data and public services: Impact
  14. 14. 14 theODI.org Common barriers to change ▶ Data skills and knowledge ▶ Easily accessible and findable datasets ▶ Clarity about who is accountable for the datasets ▶ Evidence about the value and impact of other data initiatives within the public sector ▶ Better cross-department/team working ▶ Engagement and buy-in from senior management ▶ Limited funding to explore new service delivery models
  15. 15. The Data & Public Services Toolkit
  16. 16. This toolkit aims to help people use open and shared data more effectively when designing and delivering public services RESEARCH & DEVELOPMENT DATA AND PUBLIC SERVICES TOOLKIT GUIDE + CHECKLIST
  17. 17. Checklist: How to design to scale Case studies Data and Public Services Business Case Canvas Data Ecosystem Mapping Data Ecosystem Mapping Data Ethics Canvas Checklist: How to design to scale Design and plan Pitch Grow
  18. 18. 18 theODI.org Who should use the toolkit? Sara Service Delivery Manager and Budget Holder “I want to make things better but I have so little time.” Chris Chief executive with a strategic, whole organisation view “I’ll resource open data activities if they provide strategic benefit .” Pat Policy officer, compliance “We have to get data right so we can meet our obligations” Alan Data re-user (analyst, data scientist) “I need data to be taken seriously.” Ida Internal advocate “Stop talking, start doing!” Dan Digital Transformation Lead “I need evidence that open data will support a better service for users”
  19. 19. DATA AND PUBLIC SERVICES TOOLKIT GUIDE + CHECKLISTRESEARCH & DEVELOPMENT Data and Public Services Toolkit guide + Checklist
  20. 20. DATA AND PUBLIC SERVICES BUSINESS CASE CANVASRESEARCH & DEVELOPMENT Data and Public Services Business Case Canvas
  21. 21. Data Ecosystem Mapping DATA ECOSYSTEM MAPPINGRESEARCH & DEVELOPMENT
  22. 22. DATA ETHICS CANVASRESEARCH & DEVELOPMENT Data Ethics Canvas
  23. 23. Checklist: How to design to scale RESEARCH & DEVELOPMENT Checklist: How to design to scale
  24. 24. 24 theODI.org Could you be using it? Come and speak to us if you’d like a free printed copy. Please let us know how you are using it: Email: info@theodi.org Twitter: @ODIHQ
  25. 25. 25 theODI.org Resources ● New service delivery models ● Data and Public Services Toolkit ● Case studies
  26. 26. Data and Public Services Toolkit Please take one, use it and let us know at info@theodi.org or @ODIHQ James Maddison Consultant | @jamesamaddison theODI.org Thanks for coming!

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