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صندوق الشكاوى

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صندوق الشكاوى

  1. 1. ‫ﺗﺼﻤﻴﻢ‬ ‫ﺗﺪﻗﻴﻖ ﻟﻐﻮﻱ‬ ‫ﺗﺮﲨﺔ‬ ‫ﺇﻋﺪﺍﺩ ﻭﺇﺷﺮﺍﻑ‬ ‫ّ‬‫ﻭﺟﺪﺍﻥ ﺍﶈﺴﻦ‬ ‫ﺇﳝﺎﻥ ﺍﻟﺴﻌﻴﺪ‬ ‫ﻣﻨﺎﻝ ﺍﻟﺪﻳﺮﻱ‬ ‫ﺇﻗﺒﺎﻝ ﺍﻟﺸﻬﻴﻞ‬ ‫ﲨﻴﻊ ﺍﳊﻘﻮﻕ ﳏﻔﻮﻇﺔ ﻟﻠﱰﲨﺔ ﺑﺎﻹﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ ﻟﱰﺑﻴﺔ ﻭﺗﻌﻠﻴﻢ ﺍﻟﺒﻨﺎﺕ ﺑﺎﻷﺣﺴﺎء ﻋﺎﻡ 0102ﻡ‬
  2. 2. ‫ﺻﻨﺪﻭﻕ ﺍﻟﺸﻜﺎﻭﻯ‬ ‫ﺻﻨﺪﻭﻕ ﺍﻟﺸﻜﺎﻭﻯ‬ ‫ﺻﻨﺪﻭﻕ ﺍﻟﺸﻜﺎﻭﻯ‬ ‫ﺍﺟﺘﻤﺎﻋﺎﺕ ﺍﻟﻔﺼﻞ :‬ ‫"ﺭﻭﺍﻳﺔ ﺍﻟﻘﺼﺺ" - ﳏﺎﻭﻟﺔ ﺍﻟﻮﺻﻮﻝ ﺇﱃ ﺣﻘﻴﻘﺔ ﺷﻜﺎﻭﻯ‬ ‫ﻗﺪ ﺗﺒﺪﻭﺍ ﻫﺬﻩ ﺍﻻﺟﺘﻤﺎﻋﺎﺕ ﻛﻌﺒﺊ ﺇﺿﺎﰲ، ﻋﻠﻰ ﻛﻞ‬‫ﺍﻷﻃﻔﺎﻝ ﻋﻠﻰ ﺑﻌﻀﻬﻢ ﺍﻟﺒﻌﺾ ﻗﺪ ﻳﺴﺘﻬﻠﻚ ﺍﻟﻮﻗﺖ. ﺇﺫﺍ‬ ‫ﻟﻮ ﻛﺎﻧﺖ ﺟﺰءﺍ ﻣﺘﻤﻤﺎ ﻟﻌﻤﻠﻴﺔ ﺍﻟﺘﻌﻠﻴﻢ ﻭ ﺍﻟﺘﻌﻠﻢ ﺍﻟﺘﻲ‬‫- ﺷﺠﻊ ﺍﻷﻃﻔﺎﻝ ﺍﻷﻛﱪ ﺳﻨﺎ‬ ‫ﱂ ﻳﺘﺄﺫﻯ ﺃﺣﺪ ﻣﻦ ﺍﻷﻃﻔﺎﻝ‬ ‫ﺗﺘﻢ ﰲ ﺍﻟﻔﺼﻞ ﻓﻴﻨﺒﻐﻲ ﺃﻥ ﺗﻜﻮﻥ ﺇﺿﺎﻓﺔ ﺛﺎﻧﻮﻳﺔ. ﻓﻤﺜﻼ‬ ‫ّ‬‫ﻟﻴﻜﺘﺒﻮﺍ ﺷﻜﻮﺍﻫﻢ ﻭﻳﻀﻌﻮﻫﺎ ﰲ ﺻﻨﺪﻭﻕ ﺍﻟﺸﻜﺎﻭﻯ ﺍﻟﺬﻱ‬ ‫ﻋﻨﺪﻣﺎ ﻳﻜﻮﻥ ﻟﺪﻳﻚ ﺃﻃﻔﺎﻻ ﻳﺘﺤﺪﺛﻮﻥ ﺇﱃ ﲨﻬﻮﺭ ﺿﻤﻨﻬﻢ‬ ‫ﺗﺘﻄﻠﻊ ﻋﻠﻴﻪ ﺑﺎﻧﺘﻈﺎﻡ.ﺍﻷﻃﻔﺎﻝ ﺍﻟﺬﻳﻦ ﳝﻠﻜﻮﻥ ﺳﺒﺒﺎ‬ ‫ﰲ ﻣﺸﺮﻭﻋﻚ ﻟﻠﻘﺮﺍءﺓ ﻭ ﺍﻟﻜﺘﺎﺑﺔ. ﺇﻥ ﻗﻄﻌﺎ ﻣﻦ ﺍﻷﻋﻤﺎﻝ‬‫ﺣﻘﻴﻘﻴﺎ ﺳﻴﺒﺬﻟﻮﻥ ﺍﳉﻬﺪ ﻟﻜﺘﺎﺑﺔ ﺍﳌﻠﺤﻮﻇﺔ ﻭﺫﻟﻚ ﺳﻴﻘﻠﻞ‬ ‫ﺍﻟﻔﻨﻴﺔ ﻳﻨﺒﻐﻲ ﺃﻥ ﺗﻜﻮﻥ ﺟﺰءﺍ ﻣﻦ ﺍﳌﻮﺿﻮﻉ ﺍﻟﺬﻱ ﺗﻌﻤﻞ‬ ‫ّ‬‫ﻣﻘﺪﺍﺭ ﺍﻟﻮﻗﺖ ﺍﻟﺬﻱ ﺗﻘﻀﻴﻪ ﰲ ﺍﻻﺳﺘﻤﺎﻉ ﻟﻠﻘﺼﺺ ﺑﺸﻜﻞ‬ ‫ﻋﻠﻴﻪ ﻭ ﻟﻴﺴﺖ ﺷﻴﺌﺎ ﺗﻔﻌﻠﻪ ﺧﺼﻴﺼﺎ ﺑﻬﺬﻩ ﺍﻟﻄﺮﻳﻘﺔ‬ ‫ﻛﺒﲑ.‬ ‫.ﺍﺟﺘﻤﺎﻋﺎﺕ ﺍﻟﻔﺼﻞ ﺗﻔﺘﺢ ﻧﺎﻓﺬﺓ ﻋﻠﻰ ﺍﳊﻴﺎﺓ ﺍﳊﻘﻴﻘﻴﺔ ﰲ‬ ‫ﺍﻟﻔﺼﻞ ﻭ ﺗﺴﻤﺢ ﻟﻸﻫﻞ ﺃﻥ ﻳﻜﺴﺒﻮﺍ ﻓﻬﻤﺎ ﺃﻓﻀﻞ.‬ ‫ﻛﻴﻒ ﺗﻌﺮﺽ ﻋﻤﻠﻚ؟‬ ‫* ﺍﻓﺼﻞ ﺍﻟﻌﻤﻞ ﺍﻟﺴﺎﺑﻖ‬ ‫* ﺍﻟﺘﺎﺭﻳﺦ- ﺍﳉﺎﻧﺐ ﺍﻷﳝﻦ ﻣﻦ ﺍﻟﺼﻔﺤﺔ، ﺿﻊ ﺧﻄﺎ ﲢﺘﻪ‬ ‫* ﺍﻟﻌﻨﻮﺍﻥ - ﰲ ﻭﺳﻂ ﺍﻟﺼﻔﺤﺔ، ﺿﻊ ﺧﻄﺎ ﲢﺘﻪ‬ ‫* ﺍﳌﺮﺟﻊ - ﺇﺫﺍ ﻛﺎﻥ ﺍﻟﻌﻤﻞ ﻣﺄﺧﻮﺫﺍ ﻣﻦ ﻛﺘﺎﺏ ﺃﻭ ﺍﻻﻧﱰﻧﺖ ﺗﺄﻛﺪ ﻣﻦ ﺃﻧﻚ ﺗﺸﲑ ﺇﱃ ﻣﺼﺪﺭﻩ ﻟﻠﺮﺟﻮﻉ ﺇﻟﻴﻪ ﻣﺴﺘﻘﺒﻼ، ﺿﻊ‬ ‫ﻫﺬﻩ ﺍﳌﻌﻠﻮﻣﺔ ﰲ ﺍﳉﺎﻧﺐ ﺍﻷﻳﺴﺮ ﻣﻦ ﺍﻟﺼﻔﺤﺔ ﲢﺖ ﺍﻟﻌﻨﻮﺍﻥ‬ ‫ّ‬ ‫* ﺍﺗﺮﻙ ﺧﻄﺎ ﺑﲔ ﻛﻞ ﺍﺳﺘﺠﺎﺑﺔ.‬ ‫* ﺭﻗﻢ ﺍﺳﺘﺠﺎﺑﺎﺗﻚ ﲝﺮﺹ‬ ‫ﻗﺮﺍءﺍﺕ ﻣﻦ ﺍﺳﻄﻮﺍﻧﺔ ﺇﺩﺍﺭﺓ ﺍﻟﻮﻗﺖ ﺍﻟﺼﺎﺩﺭﺓ ﻋﻦ ﺍﻟﱰﲨﺔ ﺑﺎﻹﺩﺍﺭﺓ ﺍﻟﻌﺎﻣﺔ ﻟﱰﺑﻴﺔ ﻭﺗﻌﻠﻴﻢ ﺍﻟﺒﻨﺎﺕ ﺑﺎﻷﺣﺴﺎء 0102ﻡ‬

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