Agency Analysis


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Class Assignment--SW 180

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Agency Analysis

  1. 1. Danielle M. Erdman Social Work 180 California State University, Fresno
  2. 2.    Belief that every human being has a right to the minimum standard of living The want for people to live with dignity and participate in the economic life of society Two goals:   Provide the homeless with basic needs and services Involve faith-based community members to serve the homeless
  3. 3.  Populations at risk: those living without adequate shelter and who lack basic human needs, including  Homeless  Low-income families (at-risk for becoming homeless)  Single-parent families
  4. 4. FOOD PANTRY PARTICIPANTS  Neighborhood of 93710 Hope Lutheran Community Population: 32,202         49% high school graduates 26% 40-64 years old 31% employment in education/ health 7% unemployed 70% English as first language 90% private vehicle 52% renters 38 registered sex offenders HOMELESS POPULATION Encampments, Povorello, Fresno Streets Population: 4,096  48% ages 31-50 (largest percentage)  49% female—46% male  38% Caucasian  38% Hispanic  16% African American *Few demographics for this population
  5. 5.     Most clients have limited transportation Travel by bike, walking, city bus or private vehicle Hope Lutheran drop-in Hope Lutheran has active involvement within community  Partnerships:  Reading and Beyond  Fresno Unified School District  Fresno Housing Authority (FHA)  County of Fresno (Community forum of mental health)  In-home Support Services (IHS)
  6. 6. Needs Navigators services       Homeless advocacy & awareness Procure ID’s/ Birth certificate Procuring mailboxes for homeless to receive mail Transport clients to appointments Find acceptable housing Assist with furnishing home/ moving/ storing furniture Hope Lutheran Services - Food Pantry (weekly food assistance) - Showers - Narcotics Anonymous (NA) classes - Alcoholics Anonymous (AA) classes - Referrals to larger agencies -Community Center/ Educational Classrooms Available
  7. 7. Hope Now Lutheran 1. 2. 3. Local non-profit church Provides minimal referral services Affiliated with local non-profits and organizations -Pastors and staff make decisions -Community Outreach involvement  1. 2. 3. 4. Homeless Committee Non-profit Grass roots Pilot programs Community based organization -Community group member participation and homeless activists involvement -Committee Board make decisions together based on feedback from community members and other organizations -No specific management position -Meetings consist of brainstorming and equal decision making agreed upon by all members
  8. 8.  Needs Navigators (Pilot program)  Member roles include :  Program Administrator (Overseer of program)  Housing Researcher (finding homeless housing)  Identification Specialist (aiding in getting homeless IDs, birth certificate and secured mail boxes)  Transportation coordinator (scheduling transportation) Client Roles include:  Must be referred by outside organization or case manager, no freelancing  Voluntary participation  We intentionally seek clients vs. them seeking our services  Food Pantry clients seek food assistance Internship Supervision— -Supervised by Cate Casa MSW  committee member, community activist and homeless advocate
  9. 9.          Believes every human being be treated with dignity, worth and respect Social justice advocates/ activists for homeless rights Every person has value and right to shelter Members of Committees and Pilot programs attend city council meetings Building and maintaining relationship with the city Committee members communicate issues in editorial column for Fresno Bee Provide summits and workshops to raise awareness and educate community on homeless crisis, seek radio air time, website resources available Survey homeless population within the community, talk with homeless to build relationship & trust, attended all homeless encampment closures Committed to serving homeless by meeting needs, offering services and being a continuous presence
  10. 10. The ―Arrels‖ or ―Roots‖ day centre  Services offered  Showers, hot meals & room to leave their belongings  Centre supervised and overseen by social workers  Cooperates with local government Bridging the gap between homeless and public services  Most programs organized by church & government   Requires both political and grassroots will  Self –employment and co-operatives are traditional occupational outlets  Classes offered  Socialization skills, motivation skills, problem solving skills  Workshops based on work, family, alcohol and addiction  Community Organization  Staffed by community members on volunteer basis (keeps cost low)  Street groups bring hot meals and take shifts watching over day centre  Doctors volunteer free health services
  11. 11.   Initial approach:  Maintaining personalized relationship with homeless  Approaching homeless in small teams  Once homeless begin to stabilize in program, refers them to larger agencies Empowerment approach:  Teaching homeless to organize themselves and claim their rights  Teaching homeless responsibility  Ex. issuing personal house keys to individuals
  12. 12.   9.9.2008/830a.pdf