Create Customer Love Through Social Networking and Online Communities - Leverage Software

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Companies want to feel great about their vendors. Unfortunately, the lack of service, support and partnering that often happens can sour relationships . This presentation addresses the ways in which Social Networking can help your customers Love you!

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Create Customer Love Through Social Networking and Online Communities - Leverage Software

  1. 1. YOUR CUSTOMERS WANT TO YOU BUT THEY DON’T – WHY NOT? HINT : The appropriate use of Social Networking can help
  2. 2. companies have a problem enabling
  3. 3. companies may deliver great products and services
  4. 4. support often sucks 1.800.GET.LOST
  5. 5. offer more – do it NOW
  6. 6. create loyalty
  7. 7. create loyalty
  8. 8. create loyalty
  9. 9. what does it take? <ul><ul><ul><ul><li>You must help your customers become smarter , more effective and have more fun </li></ul></ul></ul></ul>
  10. 10. Leverage Software can help! <ul><ul><ul><ul><li>we enable you to develop TRUE relationships with your customers </li></ul></ul></ul></ul>
  11. 11. ratings comments tags forums photos collaboration videos profiles wikis rss enterprise social software social feeds contributions
  12. 12. enable relationship building
  13. 13. create experiences
  14. 14. become a destination
  15. 15. enable the voice of your Customers
  16. 16. make customers smarter
  17. 17. enable conversations around your brand
  18. 18. enable customer to customer support
  19. 19. enable relationship building
  20. 20. enable sharing
  21. 21. sharing benefits your customers
  22. 22. enable customer to customer support
  23. 23. be an experience enabler
  24. 24. partners create partnerships
  25. 25. ratings comments tags forums photos collaboration videos profiles wikis rss enabler for sharing social feeds contributions
  26. 26. business social software + people + sharing ___________________________ unwavering loyalty
  27. 27. amazing things can happen
  28. 28. build unwavering loyalty
  29. 29. drive word of mouth
  30. 30. build your brand
  31. 31. partners deliver amazing products
  32. 32. partners build an unfair competitive advantage
  33. 33. partners drive record sales
  34. 34. [email_address] thank you for your time!

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