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Project Performance Domains

Dr. Mustafa Değerli
Dr. Mustafa Değerli
Dr. Mustafa DeğerliPhD, PMP, PMI-RMP, PSM, Lead Auditor, ITIL, CMMI Associate

Project Performance Domains

Project Performance Domains

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CS413 - Software Engineering Project Management
Project Performance Domains
Dr. Mustafa Değerli
Department of Computer Engineering, Bilkent University
Software Engineering Project Management
Project Performance Domains
• A project performance domain is a
group of related activities that are
critical for the effective delivery of
project outcomes
• Project performance domains are
interactive, interrelated, and
interdependent areas of focus that work
in unison to achieve desired project
outcomes
Project Performance Domains
Software Engineering Project Management
Project Performance Domains
• Stakeholder
• Team
• Development Approach and Life Cycle
• Planning
• Project Work
• Delivery
• Measurement
• Uncertainty
Project Performance Domains
Software Engineering Project Management
Project Performance Domains
Software Engineering Project Management
Stakeholder
• Stakeholder. An individual, group, or
organization that may affect, be affect ed
by, or perceive itself to be affected by a
decision, activity, or outcome of a project,
program, or portfolio
Project Performance Domains
Software Engineering Project Management
Stakeholder
• Stakeholder Analysis. A method of
systematically gathering and analyzing
quantitative and qualitative information to
determine whose interests should be
taken into account throughout the project
Project Performance Domains
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Project Performance Domains

  • 1. CS413 - Software Engineering Project Management Project Performance Domains Dr. Mustafa Değerli Department of Computer Engineering, Bilkent University
  • 2. Software Engineering Project Management Project Performance Domains • A project performance domain is a group of related activities that are critical for the effective delivery of project outcomes • Project performance domains are interactive, interrelated, and interdependent areas of focus that work in unison to achieve desired project outcomes Project Performance Domains
  • 3. Software Engineering Project Management Project Performance Domains • Stakeholder • Team • Development Approach and Life Cycle • Planning • Project Work • Delivery • Measurement • Uncertainty Project Performance Domains
  • 4. Software Engineering Project Management Project Performance Domains
  • 5. Software Engineering Project Management Stakeholder • Stakeholder. An individual, group, or organization that may affect, be affect ed by, or perceive itself to be affected by a decision, activity, or outcome of a project, program, or portfolio Project Performance Domains
  • 6. Software Engineering Project Management Stakeholder • Stakeholder Analysis. A method of systematically gathering and analyzing quantitative and qualitative information to determine whose interests should be taken into account throughout the project Project Performance Domains
  • 7. Software Engineering Project Management Stakeholder Project Performance Domains
  • 8. Software Engineering Project Management Stakeholder Project Performance Domains
  • 9. Software Engineering Project Management Project Performance Domains
  • 10. Software Engineering Project Management Project Performance Domains
  • 11. Software Engineering Project Management Team • Project Manager. The person assigned by the performing organization to lead the project team that is responsible for achieving the project objectives • Project Management Team. The members of the project team who are directly involved in Project management activities Project Performance Domains
  • 12. Software Engineering Project Management Team • Project Team. A set of individuals performing the work of the project to achieve its objectives Project Performance Domains
  • 13. Software Engineering Project Management High-performing Project Teams • Open communication • Shared understanding • Shared ownership • Trust • Collaboration Project Performance Domains
  • 14. Software Engineering Project Management High-performing Project Teams • Adaptability • Resilience • Empowerment • Recognition Project Performance Domains
  • 15. Software Engineering Project Management Project Performance Domains
  • 16. Software Engineering Project Management Project Performance Domains
  • 17. Software Engineering Project Management Development Approach and Life Cycle • Deliverable. Any unique and verifiable product, result, or capability to per form a service that is required to be produced to complete a process, phase, or project • Development Approach. A method used to create and evolve the product, service, or result during the project life cycle, such as a predictive, iterative, incremental, adaptive, or hybrid method Project Performance Domains
  • 18. Software Engineering Project Management Development Approach and Life Cycle • Cadence. A rhythm of activities conducted throughout the project • Project Phase. A collection of logically related project activities that culminates in the completion of one or more deliverables • Project Life Cycle. The series of phases that a project passes through from its start to its completion Project Performance Domains
  • 19. Software Engineering Project Management Development Approach and Life Cycle Project Performance Domains
  • 20. Software Engineering Project Management Development Approach and Life Cycle Project Performance Domains
  • 21. Software Engineering Project Management Development Approach and Life Cycle Project Performance Domains
  • 22. Software Engineering Project Management Development Approach and Life Cycle Project Performance Domains
  • 23. Software Engineering Project Management Development Approach and Life Cycle Project Performance Domains
  • 24. Software Engineering Project Management Project Performance Domains
  • 25. Software Engineering Project Management Project Performance Domains
  • 26. Software Engineering Project Management Planning • Estimate. A quantitative assessment of the likely amount or outcome of a variable, such as project costs, resources, effort, or durations • Accuracy. Within the quality management system, accuracy is an assessment of correctness Project Performance Domains
  • 27. Software Engineering Project Management Planning • Precision. Within the quality management system, precision is an assessment of exactness • Crashing. A method used to shorten the schedule duration for the least incremental cost by adding resources Project Performance Domains
  • 28. Software Engineering Project Management Planning • Fast Tracking. A schedule compression method in which activities or phases normally done in sequence are performed in parallel for at least a portion of their duration • Budget. The approved estimate for the project or any work breakdown structure (WBS) component or any schedule activity Project Performance Domains
  • 29. Software Engineering Project Management Planning • The purpose of planning is to proactively develop an approach to create the project deliverables • The project deliverables drive the outcomes the project was undertaken to achieve Project Performance Domains
  • 30. Software Engineering Project Management Planning • High-level planning may begin prior to project authorization • The project team progressively elaborates initial project documents, such as a vision statement, project charter, business case, or similar documents to identify or define a coordinated path to achieve the desired outcomes Project Performance Domains
  • 31. Software Engineering Project Management Project Performance Domains
  • 32. Software Engineering Project Management Project Performance Domains
  • 33. Software Engineering Project Management Project Work • Bid Documents. All documents used to solicit information, quotations, or proposals from prospective sellers • Bidder Conference. The meetings with prospective sellers prior to the preparation of a bid or proposal to ensure all prospective vendors have a clear and common understanding of the procurement Project Performance Domains
  • 34. Software Engineering Project Management Project Work • Explicit Knowledge. Knowledge that can be codified using symbols such as words, numbers, and pictures • Tacit Knowledge. Personal knowledge that can be difficult to articulate and share such as beliefs, experience, and insights Project Performance Domains
  • 35. Software Engineering Project Management Project Work • Managing the flow of existing work, new work, and changes to work • Keeping the project team focused • Establishing efficient project systems and processes • Communicating with stakeholders • Managing material, equipment, supplies, and logistics Project Performance Domains
  • 36. Software Engineering Project Management Project Work • Working with contracting professionals and vendors to plan and manage procurements and contracts • Monitoring changes that can affect the project • Enabling project learning and knowledge transfer Project Performance Domains
  • 37. Software Engineering Project Management Project Performance Domains
  • 38. Software Engineering Project Management Project Performance Domains
  • 39. Software Engineering Project Management Delivery • Requirement. A condition or capability that is necessary to be present in a product, service, or result to satisfy a business need • Work Breakdown Structure (WBS). A hierarchical decomposition of the total scope of work to be carried out by the project team to accomplish the project objectives and deliverables Project Performance Domains
  • 40. Software Engineering Project Management Delivery • Definition of Done (DoD). A checklist of all the criteria required to be met so that a deliverable can be considered ready for customer use • Quality. The degree to which a set of inherent characteristics fulfills requirements Project Performance Domains
  • 41. Software Engineering Project Management Delivery • Cost of Quality (COQ). All costs incurred over the life of the product by investment in preventing nonconformance to requirements, appraisal of the product or service for conformance to requirements, and failure to meet requirements Project Performance Domains
  • 42. Software Engineering Project Management Delivery Project Performance Domains
  • 43. Software Engineering Project Management Project Performance Domains
  • 44. Software Engineering Project Management Project Performance Domains
  • 45. Software Engineering Project Management Measurement • Metric. A description of a project or product attribute and how to measure it • Baseline. The approved version of a work product used as a basis for comparison to actual results • Dashboard. A set of charts and graphs showing progress or performance against important measures of the project Project Performance Domains
  • 46. Software Engineering Project Management Measurement • Measures are used for multiple reasons • Evaluating performance compared to plan • Tracking the utilization of resources, work completed, budget expended, etc. • Demonstrating accountability • Providing information to stakeholders Project Performance Domains
  • 47. Software Engineering Project Management Measurement • Assessing whether project deliverables are on track to deliver planned benefits • Focusing conversations about trade- offs, threats, opportunities, and options • Ensuring the project deliverables will meet customer acceptance criteria Project Performance Domains
  • 48. Software Engineering Project Management Measurement • Characteristics of effective metrics (SMART) • Specific • Meaningful • Achievable • Relevant • Timely Project Performance Domains
  • 49. Software Engineering Project Management Measurement • Common categories of metrics • Deliverable metrics • Delivery • Baseline performance • Resources • Business value • Stakeholders • Forecasts Project Performance Domains
  • 50. Software Engineering Project Management Measurement Project Performance Domains
  • 51. Software Engineering Project Management Project Performance Domains
  • 52. Software Engineering Project Management Project Performance Domains
  • 53. Software Engineering Project Management Uncertainty • Uncertainty. A lack of understanding and awareness of issues, events, paths to follow, or solutions to pursue • Ambiguity. A state of being unclear, having difficulty in identifying the cause of events, or having multiple options from which to choose Project Performance Domains
  • 54. Software Engineering Project Management Uncertainty • Complexity. A characteristic of a program or project or its environment th at is difficult to manage due to human behavior, system behavior, and ambiguity • Volatility. The possibility for rapid and unpredictable change Project Performance Domains
  • 55. Software Engineering Project Management Uncertainty • Risk. An uncertain event or condition that, if it occurs, has a positive or negative effect on one or more project objectives • Overall Project Risk. The effect of uncertainty on the project as a whole, arising from all sources of uncertainty. A function of complexity, ambiguity, and volatility Project Performance Domains
  • 56. Software Engineering Project Management Risk Types • Threats. An event or condition that, if it occurs, has a negative impact on one or more objectives Project Performance Domains
  • 57. Software Engineering Project Management Strategies for Threats • Alternative strategies for dealing with: • Avoid • Threat avoidance is when the project team acts to eliminate the threat or protect the project from its impact Project Performance Domains
  • 58. Software Engineering Project Management Strategies for Threats • Escalate • Appropriate when the project team or the project sponsor agrees that a threat is outside the scope of the project or that the proposed response would exceed the project manager’s authority Project Performance Domains
  • 59. Software Engineering Project Management Strategies for Threats • Transfer • Involves shifting ownership of a threat to a third party to manage the risk and to bear the impact if the threat occurs • Mitigate • Action is taken to reduce the probability of occurrence and/or impact of a threat. Early mitigation action is often more effective than trying to repair the damage after the threat has occurred Project Performance Domains
  • 60. Software Engineering Project Management Strategies for Threats • Accept • Threat acceptance acknowledges the existence of a threat, but no proactive action is planned. Actively accepting a risk can include developing a contingency plan that would be triggered if the event occurred; or it can include passive acceptance, which means doing nothing Project Performance Domains
  • 61. Software Engineering Project Management Risk Types • Opportunities. An event or condition that, if it occurs, has a positive impact on one or more project objectives • A time and materials-based subcontractor who finishes work early, resulting in lower costs and schedule savings Project Performance Domains
  • 62. Software Engineering Project Management Strategies for Opportunities • Alternative strategies for dealing with: • Exploit • A response strategy whereby the project team acts to ensure that an opportunity occurs. Project Performance Domains
  • 63. Software Engineering Project Management Strategies for Opportunities • Escalate • As with threats, this opportunity response strategy is used when the project team or the project sponsor agrees that an opportunity is outside the scope of the project or that the proposed response would exceed the project manager’s authority Project Performance Domains
  • 64. Software Engineering Project Management Strategies for Opportunities • Share • Opportunity sharing involves allocating ownership of an opportunity to a third party who is best able to capture the benefit of that opportunity Project Performance Domains
  • 65. Software Engineering Project Management Strategies for Opportunities • Enhance • In opportunity enhancement, the project team acts to increase the probability of occurrence or impact of an opportunity. Early enhancement action is often more effective than trying to improve the opportunity after it has occurred Project Performance Domains
  • 66. Software Engineering Project Management Strategies for Opportunities • Accept • As with threats, accepting an opportunity acknowledges its existence but no proactive action is planned Project Performance Domains
  • 67. Software Engineering Project Management Project Performance Domains
  • 68. References • Project Management Body of Knowledge (PMBOK) - 7th Edition Software Engineering Project Management Project Performance Domains
  • 69. CS413 - Software Engineering Project Management Project Performance Domains Dr. Mustafa Değerli Department of Computer Engineering, Bilkent University