Design for People, Effective Innovation and Sustainability

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Presentation for the thesis titled, " Designing for people, effective innovation and sustainability: Introducing experiential factors in an observational framework to evaluate technology assisted systems".

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Design for People, Effective Innovation and Sustainability

  1. 1. PHD
PRESENTATION
 DESIGNING
FOR
PEOPLE,
EFFECTIVE
INNOVATION
AND
SUSTAINABILITY:
 Introducing
experienBal
factors
in
an
observaBonal
framework
to
evaluate
 technology‐assisted
systems.
 presenter:
MUSSTANSER
TINAULI
 IBM
PHD
FELLOW
AND
ROCCA
FELLOW

 research
unit:
DCOM
 supervisor:
prof.
MARGHERITA
PILLAN

  2. 2. RESEARCH
MAP:
 ‐ EvaluaDon
strategy
for
technology
 assisted
systems
 ‐
Enabling
of
a
plaKorm
for
tracking
 trash
 ‐
Digital
Pen
and
Paper
usage
in
a
 ContribuDon
 classroom
 ‐
Trash
Track
 Experiments
 ‐
Pervasive
compuDng
 ‐
User
experience
 ‐
EvaluaDon
strategies
 ‐
Usability
Factors
 ‐
InteracDon
Design
 Background/Literature
Survey

  3. 3. PRESENTAION
FLOW
 •  IntroducDon/
Background
 •  Research
ObjecDves
 •  Scope
of
Research
 •  EvaluaDon
Schema
for
technology
Assisted
Systems
 •  ApplicaDon
of
EvaluaDon
Schema
on
Use
of
Digital
Pen
and
Paper
 •  CreaDng
Trash
Track
 –  To
enable
trash
tracking
 •  Conclusion

  4. 4. RESEARCH
OBJECTIVES
 •  To
understand
how
an
end‐user
actually
feels
about
technology‐ assisted
systems
and
pervasive
use
of
technology.
 •  To
understand
the
key
usability
factors
that
may
measure
the
user
 saDsfacDon.
 •  To
propose
a
framework
that
facilitates
the
evaluaDon
of
 technology‐assisted
systems.
Including:
 –  an
observaDonal
model
that
facilitates
in
the
evaluaDon
of
 exisDng
systems
or
created
systems.
 –  Defining
processes
and
tasks
to
facilitate
the
pre‐design
phase
 •  CreaDon
of
new
systems
that
are
interacDve,
innovaDve
and
enable
 scenarios
that
did
no
existed
prior
to
the
suggested
system.

  5. 5. SCOPE
OF
RESEARCH
 •  CreaDon
of
an
evaluaDon
strategy
for
evaluaDng
technology‐ assisted
/
interacDve
systems
from
a
true
user
(end‐user)
 perspecDve.
This
evaluaDon
strategy
is
folded
into
a
framework
that
 facilitates
the
design
process
while
creaDng
new
interacDve
systems
 and
ensuring
they
are
effecDve.
 •  ApplicaDon
of
the
suggested
framework
on
the
use
of
digital
pen
 and
paper
in
a
classroom
scenario.
 •  CreaDon
of
trash
track
project
that
will
enable
trash
tracking.
 –  Designing
of
a
trash
tracker.
 –  Real‐&me
flow
of
trash
in
a
CiDes
sanitaDon
system.
 –  IniDaDng
data
gathering
towards
removal
change
on
the
 contrary
to
produc&on
chain.
 –  Introduce
a
new
and
dynamic
connecDon
between
people
and
 their
trash
to
have
a
behavioral
change
to
achieve
sustainability.

  6. 6. INTERACTION
DESIGN
 InteracDon
design
is
about
 behavior,
how
things
work.
 I
push
a
buZon
on
my
 mobile
phone
and
 something
happens.
Or
I
 enter
a
fast
food
restaurant,
 walk
up
to
the
counter,
and
 something
happens.

 Defining
what
happens
when
 a
person
uses
a
product
or
 service
is
what
interacDon
 designers
do.
 DAN
SAFFER’s
IxD
RelaDonship

  7. 7. INTERACTION
DESIGN
AND
TECHNOLOGY
ASSISTED
SYSTEMS

  8. 8. A
Two
year
old
kid
 interacDng
with
an
IPOD
 without
any
prior
training

  9. 9. Real‐Dme
Rome
(pervasive
 and
invisible
use
of
 technology)
 How
to
evaluate?

  10. 10. TWO
DISTINCT
EXPERIMENTS:
 Usage
of
Digital
Pen
and
Paper
and

 Trash
Track

  11. 11. THE
OBSERVATIONAL
STRATEGY
AND
THE
 EXPERIENTIAL
FACTORS

  12. 12. THE
OBSERVATION
MODEL
AND
THE
EXPERIENTIAL
FACTORS
 The
IxD
ObservaDonal
Model
 and
the
ExperienDal
Factors
 
Method

  13. 13. THE
OBSERVATION
MODEL
AND
THE
EXPERIENTIAL
FACTORS
(CONTD.)
 METHOD

  14. 14. THE
DIGITAL
PEN
AND
PAPER
EXPERIMENT

  15. 15. THE
WORKING
OF
DIGITAL
PEN
AND
PAPER
SYSTEM
(DPPS)

  16. 16. MeeDngs/brainstorms
 APPLICATION
OF
OBSERVATIONAL
STRATEGY
ON
DPSS
 with
stakeholders
 IntroducDon
 Volunteers
 .
.
.conDnue
usage.
.
.
 Scenarios
for
use
 DistribuDon
 T of

digital
pen
and
 Pen
Kit
 OPEN
 U paper
 WRITE
 I
 TASKS
 SAVE
 Project
CompleDon
 SHARE
 Survey
 Know
How
 Survey
 Usage
Survey
 Postmortem
with
stakeholder
 Observe
 Xyz
xyz
 AcDons/

 Not
applied
 Applied
 Processes
 Titles
 phases
 phases

  17. 17. DPPS
RESULTS
 Usage
Survey
 Project
CompleDon
Survey
 The
Impact
Factor
 4.000
 3.500
 4.000
 Affect
 3.500
 3.000
 Accesability
 3.000
 Affect
 2.500
 Guidance
and
Support
 Accesability
 Learnability
 2.500
 Guidance
and
Support
 2.000
 CollaboraDon
 Learnability
 2.000
 Usage
 1.500
 CollaboraDon
 Comfort
 1.500
 Usage
 Error
and
Feedback
 1.000
 Comfort
 1.000
 0.500
 0.500
 0.000
 0.000

  18. 18. CREATING
TRASH
TRACK
 SENSEable
City
Lab,
Massachusets
InsDtute
of
 Technology,
Boston,
USA.
 In
Supervision
of
Prof.
Carlo
Rag

  19. 19. GOALS:
 • To
enable
a
scenario
where
tracking
the
 trash
would
become
a
possibility.
 • to
understand
how
trash
disperses
in
a
 CiDes
sanitaDon
system.
 • to
understand
what
happens
in
the
 aherlife
of
the
trash
objects.
 • to
iniDate
a
learning
process
towards
 removal
chain.
 • to
create
a
dynamic
connecDon
between
 people
and
their
trash

 • and
to
promote
a
behavioral
change
on
 how
people
associate
themselves
with
 their
trash.

  20. 20. THE
WORKING
OF
TRASH
TRACK:

  21. 21. PEOPLE’S
EFFECT
ON
TRASH
MANAGEMENT
 Waste Management Companies ap pr Better manage op ria tel )# & '( #$%" y *& !" in Better ap separated pr op ria te ly Tries to manage consume Mixed/ Lost !"#$%" Inappropriately: Throw at wrong places, Roads, wrong bins, etc &' Appropriately: Throw at right Recycling place Unknown or wrong Facilities Composts Landfills place and system is further worsens The waste management system is not very efficient
  22. 22. TRASH
TRACK
SYSTEM
MAP
 1.Provide Sim Cards 3.Provide Network 1 3 SIM and Network Provider Network 8.Send Data 8 Senseable www.trashtrack.com 5 www.trashtrack.com City lab :.:: 5.Provide 4 Trash Tags Advertise/Contact 7 7.Signal Strenght tag tag 7.SMS 6 7 6 tag Volunteers tag Trash Tag 2.Final Data 6.Apply 6 & Information Trash Tags end of life journey Positions ---> Disposal Place tag Positions wastes $= WM 2 Waste Management 9.Visualisation 9 40° 43’ N e 74° 04’ O 9 9.Extract Positions Public Screen PHISICAL INTERACTION INFORMATION
  23. 23. INTEGRATION
WITH
GOOGLE

  24. 24. Trash
Tracking
Scenario

  25. 25. TRASH
TAG
 Battery
 Microprocessor
 Motion
Sensor
 GPS
Module
 Antenna

  26. 26. TRASH
TAG
PROTOTYPES

  27. 27. PACKAGING
 Epoxy
 Sterol
foam
 PlasDc

  28. 28. TAGGING
PROCESS

  29. 29. TAGGED
TRASH
ITEMS
(BASED
ON
INPUT
FROM
EOL
EXPERTS

  30. 30. VIDEOS
AND
VISUALIZATIONS
FOR
EXHIBITIONS
(WORK
WITH
ARMIN
LINKE)

  31. 31. CONCLUSION
 •  An
 evaluaDon
 schema
 to
 evaluate
 interacDon
 design
 and
 technology‐assisted
systems
to
evaluate
from
a
true
users
 perspecDve
was
presented.
 •  The
project
stands
out
to
be
a
promising
tool
that
made
a
 key
challenge
of
tracking
trash
a
possibility.
 •  IniDated
gathering
of
knowledge
for
the
removal
chain
in
 contrast
to
producDon
chain.

 •  Enabled
 several
 stake
 holders
 to
 understand
 where
 the
 products
of
their
interests
may
be…
 •  Enabled
energy
calculaDons
for
aherlife
of
trash
objects.
 •  Declared
‘trash’
the
new
common.


  32. 32. ‐ EvaluaDon
strategy
for
technology
 assisted
systems
 ‐
Enabling
of
a
plaKorm
for
tracking
 trash
 ‐
Digital
Pen
and
Paper
usage
in
a
 ContribuDon
 classroom
 ‐
Trash
Track
 Experiments
 ‐
Pervasive
compuDng
 ‐
User
experience
 ‐
EvaluaDon
strategies
 ‐
Usability
Factors
 ‐
InteracDon
Design
 QUESTIONS?
 Background/Literature
Survey

  33. 33. THANK
YOU


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