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Out There: Connecting people, places and stories


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A presentation from Museums and the Web 2009.
Dick van Dijk, Kristel Kerstens, and Frank Kresin, Waag Society, The Netherlands

How can museums employ new media to enhance their visitors' experience and their collections' accessibility? With the Internet moving into the public domain through wireless connections, broadband mobile telephony, and location-aware technology, museums are no longer bound by their physical limits (the building), but can use all relevant spaces, be it the city, the country or the public domain.

Technology enables audiences to access, produce, and share media everywhere and at all times, and museums are quite far on in digitizing large parts of their collections. The combination of 24-hour on-line audience availability and rich digitised cultural musem content brings ample opportunities to create new cultural experiences.

In this context, Waag Society recently developed a number of projects in which users are guided by mobile technology. The paper gives an overview of these projects and argues that the physical non-institutional environment is a great setting for appreciating cultural content and inducing active user participation.

Session: Location-Aware Services [Technology]

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Out There: Connecting people, places and stories

  1. 1. Out there: Connecting people, places and stories Kristel Kerstens
  2. 2. Waag Society An Amsterdam based medialab Develops technology for social innovation within four domains Culture Education Public Domain Healthcare
  3. 3. Focus How to use “out there” to enhance the museum’s connection to its visitors?
  4. 4. Location-based projects Creating a historicalCreating a historical sensationsensation Fostering a personalFostering a personal reflectionreflection Stimulating a culturalStimulating a cultural exchangeexchange
  5. 5. FREQUENCY 1550 Creating a historical sensation
  6. 6. FREQUENCY 1550 Creating a historical sensation What Mobile city game When Pilot 2005 Summer 2007 Where Amsterdam Who Students aged 12 to 14 Website
  7. 7. RITUALS Fostering personal reflection
  8. 8. RITUALS Fostering personal reflection What GPS route When Summer 2008 Where Amsterdam Who General, older audience Partner Erfgoed Nederland Website
  9. 9. CITY RAGAS Stimulating cultural exchange
  10. 10. CITY RAGAS Stimulating cultural exchange What Visual cultural exchange game When October 2008 Where Amsterdam and Delhi Who Visitors Amsterdam- India Festival Partner Sarai - Delhi Website
  11. 11. Evaluation The physical environment is a great setting to enhance the museum’s connection with its visitors Gaming and theatre/performance art trigger user participation Open system for content exchange Need for further research on integration of museum’s collection with “out there”
  12. 12. THANKYOU!