Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.

Using ChatOps In An Open And Conversational Workflow

221 views

Published on

As presented, my Ignite talk, from DevOpsDays Edinburgh 2017.

ChatOps has been around for a while now but it is still a method of working, communicating and collaborating that likely means different things to different people.

This talk provides a Cloudsoft perspective on ChatOps and how it relates to deploying and managing applications in/across hybrid clouds.

Published in: Technology
  • Be the first to comment

  • Be the first to like this

Using ChatOps In An Open And Conversational Workflow

  1. 1. An open & conversational workflow using ChatOps Murdo Aird, VP Operations, Cloudsoft Corporation © Cloudsoft Corporation Ltd, 2017 1
  2. 2. • What is the problem we had to solve? • What is ChatOps and how did it help? • How to encourage open communication • Integrating applications & bots into your conversational workflow © Cloudsoft Corporation Ltd, 2017 2
  3. 3. © Cloudsoft Corporation Ltd, 2017 3
  4. 4. © Cloudsoft Corporation Ltd, 2017 4
  5. 5. Move away from siloed communication © Cloudsoft Corporation Ltd, 2017 5
  6. 6. Our goal was to institute a transparent workplace © Cloudsoft Corporation Ltd, 2017 6
  7. 7. ChatOps is a method of working, communicating and collaborating © Cloudsoft Corporation Ltd, 2017 7
  8. 8. Brings work that is already happening in the background to the forefront in a common chatroom © Cloudsoft Corporation Ltd, 2017 8
  9. 9. Why does that matter? © Cloudsoft Corporation Ltd, 2017 9
  10. 10. An approach to managing technical and business operations through a group chatroom — https://www.reddit.com/r/chatops/ © Cloudsoft Corporation Ltd, 2017 10
  11. 11. © Cloudsoft Corporation Ltd, 2017 11
  12. 12. Open communication was not our default © Cloudsoft Corporation Ltd, 2017 12
  13. 13. We gradually improved week-on-week © Cloudsoft Corporation Ltd, 2017 13
  14. 14. A bot is software that is designed to automate the kinds of tasks you would usually do on your own © Cloudsoft Corporation Ltd, 2017 14
  15. 15. We used Slack as the hub for our tools & processes © Cloudsoft Corporation Ltd, 2017 15
  16. 16. Manage applications from within chat © Cloudsoft Corporation Ltd, 2017 16
  17. 17. Make sure it fits into your developer workflow © Cloudsoft Corporation Ltd, 2017 17
  18. 18. What can our bot do? We can ask it: • What Apache Brooklyn servers are in my landscape (including their health, version, location etc)? • What applications are being managed by those Apache Brooklyn servers? • Tell me about those applications • What applications are running in X cloud or region? • Are there any applications with issues? © Cloudsoft Corporation Ltd, 2017 18
  19. 19. How have we benefitted? • Increased automation (We all need some help!) • Increased speed of actions and executed commands • Vastly improved communication • Automatic logging of conversations and actions • Synchronous communication • Reduction in email © Cloudsoft Corporation Ltd, 2017 19
  20. 20. Thanks for your time ! Twitter: @murdoaird Email: murdo@cloudsoft.io Find out more www.cloudsoft.io © Cloudsoft Corporation Ltd, 2017 20

×