20081221 Human Eliciting & OSINT

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Open Source intelligence and Human eliciting. An introductory presentation of OSINT and the HUMAN OSINT component. For more information opcenter@infosphere.se

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20081221 Human Eliciting & OSINT

  1. 1. ON HUMAN ELICITING
  2. 2. WHAT YOU NEED 24/7 PAST INACTIVE PRESENT ACTIVE FUTURE PROACTIVE DATA INFORMATION INTELLIGENCE HISTORY NEWS IDEAS FILES CURRENT AWARENESS INTENTIONS BOOKS EVENTS INNOVATIONS REPORTS CHATROOMS TRENDS able2act.com silobreaker.com infosphere.com
  3. 3. BUILD ON INTELLIGENCE
  4. 4. PREPARATIONS Background and screening – select Ways of establishing contact – attitude Assistant Take your time Template and q p questions Documentation Local Purpose and goal
  5. 5. REACTIONS Embracing Hiding d Dominating Attacking
  6. 6. FRUSTRATION Short comings Threatened social position Loss Entrapment
  7. 7. CREATE HARMONY Take h initiative! T k the i i i i ! Create a relation! No prejudice! Never judge or make statements! Play the role given! Never use irony!
  8. 8. SHORT QUESTION = LONG ANSWER Interview template Diverting questions GUIDING QUESTIONS Repeated questions NEGATIVE QUESTIONS DOUBBLE QUESTIONS Masked questions Direct questions
  9. 9. TO REPHRASE AND BOUNCE BACK Shows understanding Elaborates Clarifies for assistant Enhances the memory Mitigation of misunderstandings
  10. 10. TO LISTEN Introvert listening Wishful listening Assumptions converted into facts Lack of empathy and understanding for the source
  11. 11. REMEMBER Separate facts from attitudes No abstractions Analyze assumptions Separate symptoms from illness Notice what is left out
  12. 12. HANDLING A LIAR We know it all... Rapid fire Pride and ego Silence Projection Give Gi away the initiative th i iti ti Subliminal threats Biography Dividing
  13. 13. ANALYSIS 1. Optimal interview situation? 2. Methods used? 3. Bad perception conditions? 4. Wishful thinking or facts? 5. 5 Proven trustworthy? P tt th ? 6. Time span? 7. 7 Motives and relations? 8. Memory functionality? 9. Primary or secondary information? 10. Disinformation?
  14. 14. SUSPECT DISINFORMATION WHEN Everything corresponds with your intelligence needs All sources are telling you the same story There is no motive for the source to inform you The information is hard to access for the source
  15. 15. TAILORED COMMUNICATION FACTS QUESTION STATEMENT FEELINGS
  16. 16. ANALYTICAL Build on their principles HOW Be precise Show respect for their knowledge Avoiding as a stress behavior Evidence and facts
  17. 17. ACTION ORIENTED Show respect for their influence Be efficient Build on their methods and conclusions WHAT Domination as a stress behavior Decides on alternatives
  18. 18. SECURITY SEEKER Show approval Sh l Be cooperative Show respect for their feelings and relations WHY Likely to play martyr Guarantees and services
  19. 19. EXPRESSIONIST Appreciates honest commendation Be interesting Show respect for their vision and intuition WHO Attack as a stress behavior References
  20. 20. COMMON MISTAKES Body language Text focus Inability to cope with surprises Exaggeration Falling back Stereotypes

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