This document provides information and resources for organizations to develop policies and procedures for volunteer involvement in accordance with Standard One of the National Standards for Involving Volunteers. It includes a checklist for Standard One, general information on developing volunteer policies, and defines key terms like what a policy is and should contain. Sample policies, procedures, and templates are also provided to help organizations document their approach to volunteer management.
1. Standard
Section name
Manual
A manual incorporating standards for best practice
in management of volunteer-involving programs
Volunteering Western Australia
Phone: (08) 9420 7288 Fax: (08) 9420 7289
Email: community@volunteer.org.au Website: www.volunteer.org.au
Volunteer
Resource
7. Standard
Section name
quote
Standard One
Policies and Procedures
An organisation that involves volunteers shall define
and document its policies and procedures for
volunteer involvement and ensure that these are
understood, implemented and maintained at all levels
of the organisation where volunteers are involved.
17. Standard Two
Management Responsibility
An organisation that involves volunteers shall
ensure that volunteers are managed within a
defined system and by capable personnel with
the authority and resources to achieve the
organisation’s policy goals.
27. Standard Three
Recruitment Selection
and Orientation
An organisation that involves volunteers shall plan
and have clearly documented volunteer recruitment,
selection, and orientation policies and procedures
that are consistent with non-discriminatory practices
and guidelines.